01 · Driver's license
How do I get a driver's license in Des Plaines, and which office do I go to?
Short answer
The Illinois Secretary of State (SOS) issues licenses, and Des Plaines has its own facility at 1533 Lee Street. The office moved here from 1470 Lee Street in April 2026. It is open weekdays 7:30 a.m. to 5 p.m., closed weekends, and both driver and vehicle transactions require an appointment. A four-year license costs $30 for ages 21 to 68. Illinois has abolished the Temporary Visitor Driver's License.
Steps, documents and official links
- Book an appointment; do not just show up. The warning on the facility page is plain: "Drivers and Vehicle Appointment Required". The April 2026 opening announcement describes it as an appointment-only facility built around a One-Stop-Shop counter that handles several transactions at once. Book through the SOS appointment system or at 800-252-8980; the Chicago-area line is 312-793-1010.
- Book early. The facility handled nearly 100,000 driver transactions in 2025 and the SOS calls it the sixth busiest of its 24 suburban Chicago offices. The first open slot can be weeks out, so plan the 90 days you may drive on a foreign license around that.
- Bring one document from each of four groups. Signature (A), date of birth and legal status (B), Social Security number (C) and Illinois residency (D). A REAL ID needs two documents from group D. Bring originals. Which document belongs in which group is set out in the table in our Illinois guide.
- Surrender your old license. The SOS requires you to hand in every license and ID issued by another state or another country.
- Take the tests. A vision screening, the written test for a Class D license (80 percent to pass) and a road test if one is required. The Des Plaines facility does the written test, the road test and motorcycle tests, all three. Road tests are generally offered until 60 minutes before closing and not after dark, and you must bring the insurance card for the car you drive.
- Wait for the card. You leave with a paper license valid for 90 days, and the real card arrives by mail within 15 business days. A license is good for 4 years and a state ID for 5. You must report an address change to the SOS within 10 days.
The Des Plaines facility and nearby alternatives
| Office | Address | Hours | Notes |
|---|---|---|---|
| Des Plaines | 1533 Lee Street, Des Plaines, IL 60018 | Weekdays 7:30 a.m. to 5 p.m., closed weekends | Driver and vehicle transactions by appointment. First-time license, renewal, REAL ID, written and road tests, title and plates, plate sticker renewal, disability placards, driving record. |
| Elk Grove Village | 650 Roppolo Dr., Elk Grove Village, IL | Confirm the hours | The nearest suburban alternative, same appointment system. |
| Chicago North | 5401 N. Elston Ave., Chicago, IL 60630 | Confirm the hours | The closest city office if you are heading downtown anyway. |
The Des Plaines office is closed on Monday, October 12, 2026 for the holiday. We could not verify the hours at Elk Grove Village and Chicago North ourselves, so check them in the facility finder when you book. Payment is by cash, check or credit and debit card (cards carry a processor fee); transactions for the Illinois Department of Revenue are check or money order only.
What if I have no SSN?
The Illinois Temporary Visitor Driver's License (TVDL) is no longer issued: Public Act 103-0210 barred the SOS from issuing one after July 1, 2024. People who cannot get an SSN apply for the standard four-year license instead; it is printed "Federal Limits Apply" and is not a REAL ID. If you hold a document from USCIS or DHS showing you are authorized to be in the United States, you present that in place of an SSN. Without one, the SOS asks a first-time applicant to document twelve months of Illinois residency. One caution: the Des Plaines facility page still lists TVDL service lines. That line belongs to a repealed rule, so do not plan around it. The details are in our Illinois guide.
Do I need a REAL ID?
Domestic flights and some federal buildings require a REAL ID or another accepted document such as a passport; a REAL ID card carries a gold star in the top right corner. The Des Plaines facility processes REAL ID, so you do not have to go into Chicago for it. The TSA accepts only the printed card, not the temporary paper document you leave the counter with, which matters when you live this close to O'Hare.
02 · Foreign license
Can I drive in Des Plaines on my Turkish license?
Short answer
Yes, for 90 days. The SOS allows new residents to drive on a valid license from their home country for 90 days. Illinois does not recognize the International Driving Permit, so an IDP on its own is no help. A Turkish license is not exchanged for an Illinois one: Türkiye is not on the SOS no-test exchange list. You surrender your license and take the vision screening and the written test.
Steps, documents and official links
- Test language: the written test is given in English. The regulation (92 Ill. Adm. Code 1030.80) allows other languages, but we could not find a Turkish test or a Turkish Rules of the Road book. A facility manager may provide an interpreter "if readily available"; otherwise you bring your own. Interpreters are not allowed for commercial license tests.
- Road test: the SOS text for new residents says "probably a driving test". We found no official statement exempting a foreign license holder, so plan on taking it. The good news is that the Des Plaines facility administers road tests, so you do not have to travel into Chicago.
- Do not lose the 90 days to the appointment queue: the Des Plaines facility is appointment-only and busy, and gathering documents takes time. If you have no SSN, the twelve-month residency requirement applies. Check the calendar in your first week here.
- Visitors: visitors who do not intend to settle in Illinois may use their foreign license for the length of their stay. The same applies to the spouse and children of a student enrolled at an Illinois university.
- Do I need a car? Des Plaines has nothing like the Chicago rail network. No CTA train enters the city; what you have is the Metra UP-NW line and Pace buses (public transit). If you work downtown you can manage by train, but for daily errands between suburbs a car is effectively necessary.
Documents, appointments and fees are in the license section above.
03 · Car
How do I register a car in Des Plaines, and do I need a city vehicle sticker?
Short answer
You do not need a city sticker: Des Plaines eliminated its vehicle sticker program in July 2020, so the $105 sticker Chicago requires does not exist here. That leaves the state side: title and plates at the SOS within 30 days of moving, $165 for the title plus $151 for the plate. Cook County requires an emissions test every two years, and a car that has not been tested cannot renew its plate.
Steps, documents and official links
1. The state side: title and plates
- Get Illinois insurance first. The minimums are $25,000 (injury or death of one person), $50,000 (more than one person) and $20,000 (property damage). Keep the insurance card in the car. Driving uninsured costs at least $500 and your plates are suspended.
- Book an appointment. The Des Plaines facility (1533 Lee St.) requires an appointment for vehicle transactions too; sticker renewal, title, plates and transfers are all done there. Book through the SOS system.
- Bring the documents and the form. Application form VSD-190, the original out-of-state title (if a lender holds the title, a copy of the title, the registration and the bill of sale plus the loan agreement), the odometer reading, the VIN and signatures. An Illinois title does not need to be notarized.
- Fill in the tax form. A vehicle titled and registered elsewhere at least 3 months before you moved is exempt from Illinois tax, but you still file the form that shows the exemption (RUT-50 for a car bought from an individual, RUT-25 from an out-of-state dealer).
- Get the emissions test. All of Cook County is inside the testing area, Des Plaines included. The test is every two years, free and walk-in; the Illinois Air Team runs it for the state environmental agency through stations, kiosks and mobile units. We could not verify the address of the station nearest Des Plaines, so look it up by plate or VIN in the Illinois Air Team station locator, phone 844-258-9071. If your car is in scope and has not been tested, the plate will not renew.
| Item | Amount |
|---|---|
| Title (first issue) | $165 |
| Standard passenger plate and annual renewal | $151 |
| Total for the first transaction (title plus plate) | $316 |
| Motorcycle plate | $41 |
| Duplicate title | $50 |
| Emissions test | free |
| Des Plaines city vehicle sticker | none (the program ended in July 2020) |
2. The city side: no sticker, but parking permits
The Finance Department page says it outright: "As of July 2020, the City Council voted to eliminate the city sticker program." For someone arriving from Chicago that removes an annual errand that costs $60 extra when you are late with it. The same page notes the city also dropped its pet license requirement.
- Where a permit is still needed: the Metra lots and the downtown garages. Daily parking is paid by app, phone or text, and monthly permits are bought online (transit section). For information, Finance is 847-391-5330.
- Parking tickets: the city takes payment in person at the City Hall cashier or by phone (847-391-5330); there was no online payment at the time of our research.
- Driving into Chicago: if you do not live in Chicago you do not need the Chicago city sticker, but watch the residential parking zone signs when you park in the city.
PDF: Car Registration, Emissions Testing and I-PASS in Des Plaines: 2026 Guide
04 · Tolls
Do I need I-PASS in Des Plaines, and how do I pay a toll I missed?
Short answer
Des Plaines sits in the middle of the toll network: I-294 (the Tri-State Tollway) runs along the west side, IL-390 (Elgin-O'Hare) along the south and I-90 to the north. The Illinois Tollway is fully electronic with no cash lanes. On the Tollway rate schedule, paying without a transponder costs twice the I-PASS rate. If you missed a toll, opening a Pay By Plate account within 14 days keeps the extra charges off.
Steps, documents and official links
- How to get one: I-PASS is a prepaid account. You can pick up a transponder free at a Tollway customer service center or order it online; retail outlets such as Jewel-Osco and Road Ranger add a service fee. A transponder bought online or in a store must be activated (1-800-824-7277 or online).
- Auto replenish: linking the account to automatic top-ups is the simplest way to avoid extra charges piling up.
- Pay By Plate: with no transponder, you can open an account within 14 days of a trip and backdate it to your first trip, with no penalty or extra fee. It works for rentals, borrowed cars and visitors. Tolls are charged to the card twice a week and can take 30 days to appear on the account.
- If you miss the 14 days: an invoice goes to your mailing address 30 days after the unpaid toll, with further invoices at 60 and 90 days, each adding a fee per toll. The first invoice adds $3 per toll for passenger vehicles.
- Upgrading: you can convert a Pay By Plate account to an I-PASS account in the settings. Customer service is 1-800-824-7277.
- Do not let a balance build up: the SOS lists a suspension for unpaid tolls among its reinstatement items and charges a $70 reinstatement fee.
A transponder is more useful here than it is in the city. A Chicago resident who stays inside the city may never touch the Tollway, but in the northwest suburbs even routine errands often run over I-294 or IL-390, and the same network takes you to the airport, to the northern suburbs and out of state. Current rates are on the Tollway rate page; daytime (6 a.m. to 10 p.m.) and overnight rates differ.
05 · Public transit
How do I get from Des Plaines to downtown and to O'Hare, and what does it cost?
Short answer
There is no CTA train in Des Plaines; transit here runs on Metra and Pace. The Metra UP-NW line has two stations in the city and both are in Zone 3: one way to Ogilvie downtown is $5.50, a monthly pass is $110, and the ride is about 30 to 45 minutes depending on the train. A Pace bus is $2.00 with Ventra transit value and $2.25 in cash. O'Hare is about five minutes away by car in the city's own words.
Steps, documents and official links
Two stations, one line, one fare zone
| Station | Address | Waiting room | Ticket machine |
|---|---|---|---|
| Des Plaines (downtown) | 1501 Miner St., Des Plaines, IL 60016 | 5 a.m. to 8 p.m. | Yes |
| Cumberland | 475 E. Northwest Highway, Des Plaines, IL 60016 | Open 24 hours | No: buy from the conductor on board or in the Ventra app |
Both are accessible and both are on the UP-NW (Union Pacific Northwest) line. Bikes and scooters are allowed on all trains, first come first served.
Metra fares (Zone 3)
| Ticket | Full | Reduced |
|---|---|---|
| One way (Ogilvie, Zone 1) | $5.50 | $2.75 |
| Day Pass | $11.00 | $5.50 |
| Monthly Pass | $110.00 | $55.00 |
| A trip that does not touch Zone 1 (say Park Ridge or Arlington Heights) | $3.75 one way, $75 monthly | - |
| Saturday, Sunday and holiday Day Pass (systemwide) | $7.00 | - |
A Weekend Pass in the Ventra app is $10, and monthly pass holders can add a $30 Regional Connect Pass to ride CTA and Pace too. A paper one-way ticket expires 3 hours after purchase. Children under 7 ride free, up to three per paying adult; ages 7 to 11 pay a reduced fare, and on weekends and holidays up to three children 11 and under ride free with a paying adult. Reduced fares cover seniors, riders with disabilities (with a NITA permit), K-12 students, active-duty military and SNAP recipients in Cook and five other counties. Metra customer service is 312-696-3872 and the regional information line is 312-836-7000.
How long is the ride?
From the printed UP-NW timetable, the fastest weekday train reaches Ogilvie from Des Plaines in about 26 minutes, while an evening stopping train takes 43. The City says on its own page that it is "just a 33-minute ride". In practice, budget about 30 to 45 minutes depending on the train. Weekend service is much thinner: inbound on Saturday there are trains at 6:58, 8:44 and 9:54 a.m. and then roughly hourly, and Sunday runs only a handful. Check exact times on the line page.
The parking lots are run by the city, not Metra
- The Des Plaines station has 7 lots and 310 spaces (286 daily-only, 10 accessible); Cumberland has 2 lots and 256 spaces (all daily-only, 9 accessible).
- The lots are managed by the City of Des Plaines (847-391-5300), not by Metra. This is exactly the detail that sends a newcomer to the wrong phone number.
- You pay through the Passport Parking app (zone 312), by phone at 847-380-4332, or by text: send ParkDes1 to 727563 for Cumberland and ParkDes2 for downtown. Monthly permits are bought online or through the QR code on the pay boxes.
- We could not verify the daily and monthly parking prices on an official page, so we are not printing an amount; check the city parking page.
Pace buses: the local network
The regular fixed-route fare is $2.00 with Ventra transit value and $2.25 in cash ($1.00 and $1.10 reduced). The routes through Des Plaines:
| Route | Where it goes | When it runs |
|---|---|---|
| Pulse Dempster Line | Along Dempster Street from Evanston to O'Hare; stops include the Des Plaines Library, Maine East High School and Advocate Lutheran General Hospital | Weekdays every 15 minutes from about 5 a.m. to 10 p.m., then every 20 minutes until about 1 a.m.; weekends and holidays every 15 minutes from 7 a.m. to 10 p.m. |
| 250 Dempster | Evanston to the Des Plaines Metra station and on to the O'Hare Multi-Modal Facility | Daily |
| 208 Golf Road | Evanston to Schaumburg; serves the Cumberland and Des Plaines stations, Golf Mill and Oakton College | Daily |
| 209 Busse Highway | Downtown Des Plaines to the CTA Blue Line at Harlem | Weekdays |
| 221 Wolf Road | Prospect Heights to western Des Plaines, Rivers Casino and the Rosemont CTA Blue Line | Weekdays |
| 226 Oakton Street | Jefferson Park CTA and Metra to the Des Plaines station and on to Mount Prospect; Oakton College, Maine West | Weekdays |
| 230 South Des Plaines | Rosemont CTA Blue Line to Des Plaines; Rivers Casino, Maine West, Prairie Lakes | Weekdays |
| 234 Wheeling-Des Plaines | Des Plaines station to Wheeling and Buffalo Grove; Holy Family Hospital, Randhurst | Weekdays |
Pace publishes separate transit guides for Maine East and Maine West High Schools, so if you have a high schooler, look for them on the route page.
O'Hare and downtown
- O'Hare (ORD): the city says on its own transportation page that the airport is "just five minutes away" (off-peak, by car). By transit, the Pulse Dempster Line or Route 250 runs to the airport Multi-Modal Facility, and the Airport Transit System (ATS) people mover takes you from there to the terminals. Alternatively, take route 209, 221, 226 or 230 to a CTA Blue Line station and ride the train in; the airport calls CTA the most economical option.
- Metra's North Central Service stops at the O'Hare Transfer station but does not stop in Des Plaines. The city is running a feasibility study on that line, which means no such service exists today.
- Chicago Executive Airport in Wheeling is a corporate and recreational airport, not a commercial one.
- CTA fares and the city network are in our Chicago guide.
06 · Electricity and gas
How do I set up electricity and gas in Des Plaines, and do I need an SSN?
Short answer
No SSN is needed. ComEd supplies electricity (800-334-7661) and Nicor Gas supplies natural gas (888-642-6748); the city lists both on its own utility page. The ComEd start-service guide names a foreign passport, an ITIN and a consular ID among the documents it accepts. One local detail matters: Des Plaines has no active municipal electricity aggregation program, so you start on ComEd default supply.
Steps, documents and official links
- Electricity: ComEd. If you moved from Chicago, this side does not change; the distribution utility is the same company. Per the ComEd start-service guide, the applicant must be 18 or older and show two forms of ID, at least one a government photo ID. The accepted list includes a foreign passport, an ITIN and a consular ID. Phone 800-334-7661. The full ID and deposit rules are in our Illinois guide.
- Gas: Nicor Gas. This is the most concrete change for someone arriving from Chicago: in the city gas comes from Peoples Gas, but in Des Plaines it comes from Nicor Gas (the city lists it as "Northern Illinois Gas (NICOR)"), phone 888-642-6748. You cannot transfer the old account; it is a new application to a different company. Nicor has its own Start Services form and a self-certification route for a deposit waiver. If you smell gas, leave the building and call from outside; if you suspect carbon monoxide, get out and call 911.
- If a deposit comes up. Under state law, since September 16, 2021 electric and gas utilities may not charge a deposit to low-income households and may not charge them electric late fees; deposits already paid must be refunded. The definition and the thresholds are in our Illinois guide.
- Winter disconnection protection. Between December 1 and March 31, electric and gas utilities may not disconnect certain groups of customers for non-payment, and no disconnection is allowed on days forecast at or below freezing. The rule is statewide and Des Plaines has no separate ordinance; the details are in our Illinois guide.
- Internet, phone and TV. The city utility page names four providers: AT&T 800-288-2020, Comcast/Xfinity 800-934-6489, DIRECTV 888-489-3591 and Astound Broadband 800-427-8686. The city does not say which of them reaches a given address, so ask the building manager or the companies. Discount packages such as Xfinity Internet Essentials exist for low-income households; the terms are set out in our Chicago guide.
Municipal electricity aggregation: there is none in Des Plaines
This is a point where a newcomer can be given the wrong information. Illinois lets a municipality buy electricity in bulk for its residents and sign with a single supplier, which is called municipal aggregation. In Des Plaines no such program is operating today:
- The state commission (ICC) municipal aggregation list shows that a referendum passed in Des Plaines on November 1, 2014, but the supplier, rate and term fields are blank. The authority was granted; the program was never set up.
- The same list shows the Maine Township program as "Program Expired April 2020".
- The result: living in Des Plaines, you are on ComEd default supply unless you choose a retail supplier (an ARES) yourself. The figure to compare any offer against is the ComEd Price to Compare; check the current number on PlugIn Illinois.
- If someone offers you a "township rate" or a "village discount", know that it is not a city program, and do not sign on the spot. Always compare against the Price to Compare; you can rescind a new enrollment within 10 days and residential customers can end any supplier contract at any time with no termination fee. Complaints go to the ICC at 800-524-0795.
Help with the bill: where does a LIHEAP application go?
The agency here is not the one in Chicago. In Chicago the city Department of Family and Support Services takes LIHEAP applications; in suburban Cook County, which includes Des Plaines, applications go to CEDA. The season dates, income limits, the rule that people without an SSN or ITIN may still apply, and the route for renters whose heat is included in the rent are all the same statewide; the details are in our Illinois guide. Apply online at helpillinoisfamilies.com or call 1-833-711-0374.
The city housing page also mentions emergency water bill assistance and sewer assistance programs. We could not read their terms, so we are not printing an amount or an eligibility rule; ask the Community and Economic Development office.
07 · Water and trash
Who bills water in Des Plaines, and how much is the garbage fee?
Short answer
Water and sewer are a city service: Des Plaines buys Lake Michigan water wholesale from the City of Chicago and the Northwest Water Commission, distributes it to about 18,000 customers and bills every two months. Trash, recycling and yard waste come from the city hauler LRS, and the fee has been $20.31 a month since April 1, 2026. Leaf collection starts October 19, 2026.
Steps, documents and official links
Water and sewer: a city service
This works differently from Chicago. In Chicago the water account belongs to the property owner and a tenant cannot take it over; in Des Plaines the bill comes from the city Finance Department and meters are read every two months, so the bill covers two-month periods rather than one. Payment is generally due by the 5th of the month, or the next business day if that falls on a weekend or holiday.
| Item | Amount |
|---|---|
| Water (since June 1, 2026) | $6.468 per 100 cubic feet (previously $6.401) |
| Sanitary sewer | $1.18 per 100 cubic feet (since January 1, 2025) |
| Capital improvement fee (2026) | $4.00 per 100 cubic feet |
| Capital improvement fee (from January 1, 2027) | $5.00 per 100 cubic feet |
| Fixed facility charge (meter under 1 inch) | $4.30 a month |
100 cubic feet is 748.1 gallons. The city publishes no ready household total, so we are not printing a monthly water bill figure: it depends on your usage. Chicago adjusts its wholesale rate every June 1 by the consumer price index, which is why the city rate changes on that date too.
How do I open a new account?
Here we have to be honest: the city pages do not explain how to open a new account. Nothing is written about required documents, a deposit or an SSN. No SSN request appears on any page we read, but because it is not written as a rule we are not going to state that none is asked. What to do instead is simple: call the utility billing desk at 847-391-5322 or write to [email protected]. If you are renting, the water account is most likely in the landlord's name, so ask whose it is before you move. The city page does provide a "Final Tenant Utility Bill Request" form, so there is a defined route for a final bill when a tenant leaves.
Ways to pay
- The online E-Pay portal (first-time users register with the account number).
- An automatic withdrawal form.
- By mail: City of Des Plaines, P.O. Box 734160, Chicago, IL 60673-4160.
- In person at City Hall, 1420 Miner Street, weekdays 8:30 a.m. to 5 p.m.; cash, check and card are accepted and a photo ID is required. There is a 24-hour drop box.
- By phone with a card: Finance, 847-391-5330.
- Questions and disputes: 847-391-5322, [email protected]. There is a customer portal with real-time usage and leak alerts, and the information leaflet is in English, Spanish and Polish.
For help with a water bill, the city housing page mentions emergency water bill assistance and sewer assistance (terms not readable). Cook County Leak Repair, linked from the city water page, provides free plumbing repairs and fixture upgrades at cookcountyleakrepair.org.
Trash, recycling and yard waste: LRS
The city has used LRS (Lakeshore Recycling Systems) since March 1, 2021. The rate has been $20.31 a month since April 1, 2026 and the contract allows a 2 to 3 percent annual increase tied to inflation. Phone 844-633-3577 (844-NEED-LRS).
- What you get: one garbage cart weekly (35, 65 or 95 gallons, 95 by default), one recycling cart weekly (65 by default), one free bulk item weekly, weekly yard waste from April 1 to the end of November, and curbside Christmas tree collection throughout January.
- Senior discount: apply with a form and proof of age (a state driver's license or ID, or a U.S. passport).
- Electronic waste: free curbside pickup once a month by appointment (the remaining 2026 dates are October 9, October 23, November 6, November 20, December 4 and December 18, with the appointment booked two days ahead), or free drop-off at Public Works, 1111 Joseph J. Schwab Road, Wednesdays 8 a.m. to 3 p.m.
- Not recyclable in the city program: pizza boxes, styrofoam, paper plates, plastic cups, paper towels, plastic bags and clothing. Recyclables go in loose or in clear bags only.
Leaf and branch collection
Bulk curbside leaf collection starts Monday, October 19, 2026 and runs zone by zone into early December: you rake leaves into the street by 6 a.m. on your zone day. There is also a leaf drop-off site open October 19 to December 18, weekdays 9 a.m. to 3 p.m. The dates change every year, so confirm the current ones on the city leaf and branch collection page.
08 · City services
What is Des Plaines 311, and how do I get a library card?
Short answer
There is no 3-1-1 number to dial in Des Plaines. The city equivalent is DP 311, a web portal and a mobile app. The city warning matters: requests are not monitored around the clock, they are only addressed during business hours, and you call 911 in an emergency. The phone number is the main City Hall line, 847-391-5300. A library card is free for city residents and no SSN is asked.
Steps, documents and official links
DP 311: a portal and an app, not a line
- What it is for: non-emergency service requests and problem reports (potholes, streetlights, sidewalks, a missed collection). You open a request in the DP 311 portal or in the Apple and Android app.
- The platform changed in 2026: the city moved the system to a new platform, so existing users have to create a new account and update the app. If your old login no longer works, that is why.
- Not around the clock: the city says plainly that requests are not monitored on a 24/7 basis and are only addressed during business hours, and that you should call 9-1-1 in an emergency. So a burst pipe at midnight is not a job for the portal.
- Coming from Chicago: if you are used to the CHI311 app and dialing 3-1-1, this can feel like a step backward. The practical answer is to use the app for non-urgent items and call City Hall for anything you need to talk through.
Which number do I call?
| Subject | Number |
|---|---|
| City Hall main line (1420 Miner Street, weekdays 8:30 a.m. to 5 p.m.) | 847-391-5300 |
| Finance Department (parking tickets, parking permits, general payments) | 847-391-5330 |
| Utility billing (water and sewer) | 847-391-5322 |
| Permits (Building and Code) | 847-391-5380 |
| Inspections | 847-391-5382 |
| Real estate transfer stamp | 847-391-5319 |
| Police Human Services (information and referral; English, Polish, Russian) | 847-391-5480 |
| Trash and recycling (LRS) | 844-633-3577 |
| Life-threatening emergency | 911 |
The city website is offered in English, Spanish and Polish; there is no Turkish. Parking tickets are paid in person at the City Hall cashier or by phone, and there was no online payment at the time of our research. The city vehicle sticker and pet license requirements have both been eliminated (car section).
The Des Plaines Public Library card
- Its own independent district: the library does not belong to the Chicago Public Library system; it is its own library district. The address is 1501 Ellinwood Street, Des Plaines, IL 60016, phone (847) 827-5551, [email protected]. Hours are weekdays 9 a.m. to 9 p.m., Saturday 9 to 5 and Sunday 1 to 5. The four-floor building sits beside the Metra station, with free Wi-Fi inside and on the plaza, public computers and study rooms on floors 3 and 4.
- The card is free and the list is short: a card is free for residents of incorporated Des Plaines, and the page asks only for a photo ID and proof of residency such as a driver's license, a state ID or a utility bill. There is no SSN field. You apply in person or online (name, address, phone, email, date of birth) and the library says it will mail the new card within five days.
- Children: a child in 8th grade or younger needs a parent or guardian with photo ID and proof of residence. Schools and businesses inside incorporated Des Plaines can get school and business cards.
- Is a foreign passport accepted? The page does not name a foreign passport or a consular ID; it says only "photo ID". So we are not stating it as a rule: call and ask which IDs they accept before you go.
- If you are outside the city limits: unincorporated Des Plaines addresses fall in the Niles-Maine District Library district, and some areas can buy a card from the Elk Grove Village Public Library (847-439-0447). Rosemont residents pay a partial fee; a full non-resident card is $130 for July 2026 to June 2027.
- A card from another library works here with a photo ID.
- From October 27, 2026, the Libby and Kanopy apps require your library account PIN or password; for help, [email protected], 847-376-2788.
09 · Renting
What should I watch for as a tenant in Des Plaines?
Short answer
Des Plaines has two local rules Chicago does not. First, owners of rental property must hold a city rental license and attend the police-run Crime Free Multi-Housing seminar. Second, every lease signed after January 1, 2010 must carry a crime-free addendum, and that clause allows the lease to be terminated immediately for the acts it lists. Above all of this sits the suburban Cook County ordinance: a deposit is capped at one and a half months rent.
Steps, documents and official links
1. The landlord rental license
- The city page is explicit: "Owners of rental property in the city must apply for a rental license and take the Phase 1 Crime Free Multi-Housing Program seminar." It covers apartments, condominiums, houses and townhomes.
- An interior inspection of the property may be required before the license is issued.
- Licenses expire December 31 and are renewed each year through the city Customer Self-Service portal.
- The annual fee per unit is set in the city code (4-18-1): $20 for a multi-family unit, $50 for a single-family attached home and $100 for a single-family detached home, with a 10 percent discount for landlords who complete all three Crime Free certification levels. We could not verify these amounts in the code itself, so ask the city for the exact figure.
- What to do as a tenant: ask the listing agent or the management company whether the property holds a current rental license. The requirement also means the building has been through an inspection.
2. The crime-free lease addendum: read it before you sign
A 2009 city ordinance (4-17-3) requires a Crime Free Lease Addendum, or a similar clause, in leases signed after January 1, 2010. In the Police Department's own words, the addendum lists criminal acts that "will result in the immediate termination of the resident's lease". Landlords attend a seminar held from 6 p.m. to 10 p.m.
- We could not read the list of acts in the city document, so we are not printing one here. What to do is this: before you sign, ask for the full text of the addendum and ask about any clause you do not understand.
- Because the addendum is treated as part of the lease, knowing what you are signing matters: it can produce a faster outcome than ordinary eviction procedures.
- The conduct of everyone living in the unit, and of guests, can fall under that clause, so raise it before you move into a shared apartment.
3. Deposits and notice: the suburban Cook County rules
Des Plaines is not covered by the Chicago tenant ordinance (the RLTO). What applies here is the suburban Cook County Residential Tenant Landlord Ordinance (RTLO), in force since June 1, 2021, and these are its most important differences:
| Subject | Suburban Cook County rule |
|---|---|
| Deposit cap | No more than one and a half months rent (Chicago sets no dollar cap) |
| Return of the deposit | Within 30 days of move-out, with the damage list also due within 30 days |
| Non-renewal notice | 60 days |
| Non-payment notice | 5 days |
| Late fee | $10 on rent of $1,000 or less, plus 5 percent of the amount above that |
| Cost of a violation | Twice the deposit plus attorney fees |
The ordinance exempts owner-occupied buildings of six units or fewer and a single property rented by an owner who lived there within the past year, so check whether the unit you are taking is covered. No agency enforces the ordinance for you; you claim the right yourself. The free legal aid line is 855-956-5763. The statewide rules (the Security Deposit Return Act, the ban since January 1, 2024 on screening by SSN, and the cap on rental application fees) are in our Illinois guide.
I have no SSN. Can a landlord turn me down for that?
No. The Illinois Human Rights Act has barred housing discrimination based on immigration status since January 2024, and the state Department of Human Rights lists screening out applicants who have no SSN as an example of an unlawful practice; it tells landlords to accept an ITIN in place of an SSN for a credit check. Keep your correspondence and ask for the reason for a denial in writing. The details and the complaint route are in our Illinois guide.
Does Des Plaines have any other rental rule?
On the city pages we could read, we found no local deposit rule, rent cap or tenant notice rule beyond the rental license and the crime-free addendum. Because we could not reach the full text of the city code, we say we did not find one rather than that none exists; if a dispute arises, ask the Building and Code Division (847-391-5380).
City programs for homeowners
The city housing page mentions a Senior Handyman program run through North West Housing Partnership for ages 60 and over (847-969-5561, $20 to $40 an hour depending on income) and IHDA down-payment help of up to $10,000. We could not read the terms on their own pages, so talk to the agency before you apply.
10 · Property tax
How does property tax work in Des Plaines, and what do I pay when I sell?
Short answer
Homes in Des Plaines are taxed by Cook County: the Assessor sets the value and grants exemptions, and the Treasurer sends the bill. Most of the city sits in Maine Township for assessment, and Maine Township was reassessed in 2025, with the new values appearing on 2026 bills. The city's own charge appears at the sale: a transfer tax of $2 per $1,000 of the price, paid by the seller.
Steps, documents and official links
Who taxes it, and when is it due?
- Des Plaines has no property tax counter of its own; everything runs through Cook County: the Assessor (value and exemptions), the Clerk (rates), the Treasurer (bills and collection) and the Board of Review (appeals).
- The tax is paid in two installments and in arrears. The second installment for tax year 2025 was due October 1, 2026, and the 2026 annual tax sale is December 15, 2026. The dates shift from year to year, so check the Treasurer due dates page each year.
- Late interest, ways to pay, why the first installment is automatically 55 percent of last year's total bill, and the fact that payments sent from a foreign bank are returned are all covered in our Chicago guide and Illinois guide; inside Cook County the rules are the same.
Which township is Des Plaines in?
- Most of the city is in Maine Township; the Assessor says Maine Township "includes parts of Des Plaines, Park Ridge, Niles, Glenview, Morton Grove, and Rosemont".
- Maine Township was reassessed in 2025 (notices mailed June 4, 2025, with the appeal window closing July 18, 2025), and the Assessor says the new values "will be reflected on tax bills in 2026". Cook County reassesses one third of the county each year; the north suburbs were the 2025 group, so the next north-suburb round is 2028.
- A small part of the city is in Wheeling Township. We could not confirm whether any part falls in Elk Grove Township.
- Local help: the Maine Township Assessor office (1700 Ballard Road, Park Ridge) helps residents in person with homeowner and other exemption applications and with appeals. We could not verify its phone number and hours on the official page, so call to confirm before you go.
The homeowner exemption
The Homeowner Exemption takes $10,000 off the equalized assessed value of the home you live in. No SSN is asked, and the accepted IDs include a consular ID, a passport, a green card and an employment authorization card. The exemption starts only once you apply and then renews automatically, so apply in the year you buy. Senior, senior freeze, disability, longtime homeowner and veteran exemptions are also handled by the Assessor. The document list and the application route are set out in our Chicago guide.
Selling: the city transfer stamp
- The rate and who pays: the Des Plaines real estate transfer tax is $2 for every $1,000 of the sale price, and the seller pays it.
- Who issues the stamp: the Finance Department, City Hall, 1420 Miner St., phone 847-391-5319, [email protected], weekdays 8:30 a.m. to 4:30 p.m.
- The critical condition: all city fees and water balances must be paid before a stamp is issued. If you are buying, ask the seller for a statement showing the water account is paid, or you will be held up on closing day.
- Exemptions: the city page describes no homeowner, first-time-buyer or senior exemption from its transfer tax. Unincorporated properties are exempt, with 9601 Golf Road as the one stated exception.
- We did not verify the Cook County and state transfer tax amounts in this research, so ask your real estate attorney or the title company before closing.
11 · School
How do I enroll my child in school in Des Plaines, and is an SSN required?
Short answer
No SSN is required. But in Des Plaines the hard part is not the paperwork, it is working out which school district you are in: the city is not one district, and your address decides. Most of the city is Des Plaines District 62 for PreK through 8 and Maine Township District 207 for high school. But part of the city sits in CCSD 59, and those students go on to District 214, not District 207.
Steps, documents and official links
1. Find the district first, then the school
The practical advice on District 207's own page is the easiest method: look at the property tax bill; if the district is listed on the bill, you are inside its boundaries. The same works for the elementary district. If you rent, ask your landlord for the bill, or use the districts' own boundary maps.
| Elementary and middle district (PreK-8) | Which high school district | Who it covers |
|---|---|---|
| Des Plaines District 62 | Maine Township District 207 | Most of the city. The district describes itself as serving "Des Plaines and Rosemont": about 5,000 students across 12 schools. |
| East Maine District 63 | Maine Township District 207 | Parts of Des Plaines, Niles, Glenview and Park Ridge. |
| River Trails District 26 | Maine Township District 207 | Parts of Mount Prospect, Prospect Heights and Des Plaines. Office (847) 259-3303. |
| CCSD 59 | District 214 (Elk Grove, Prospect or Rolling Meadows High School) | Mostly Elk Grove Village, plus parts of Arlington Heights, Mount Prospect and Des Plaines. |
The CCSD 59 row is the critical one. The assumption that "if I live in Des Plaines my high school is Maine Township" is not true for everybody: District 207 names its feeder districts as River Trails 26, Des Plaines 62, East Maine 63, Park Ridge-Niles 64, Rosemont 78 and Pennoyer 79, and CCSD 59 is not on that list. So a child at an address inside CCSD 59 attends a District 214 high school. Settle this pair before you sign a lease or buy, because which high school your child attends depends on it.
District 207 describes itself this way: the three high schools take students "from Park Ridge, nearly all of Des Plaines, and parts of Glenview, Harwood Heights, Morton Grove, Niles, Norridge, Norwood Park Township and Rosemont".
2. District 62: how enrollment works
- It starts online. Registration runs through the district's Campus Parent portal, which has a language selector. You then take your documents to your neighborhood school; the district site has a "Find Your School" boundary map.
- Three proofs of residence are required. One from Category A plus two from Category B:
- Category A (one item): a real estate tax bill, a signed lease, a mortgage document, a residency attestation, a military housing letter or a Section 8 letter.
- Category B (two items): a gas, electric, water and sewer, landline or cable bill, vehicle registration, a bank statement, a public aid, Medicaid or food stamp card, a credit card statement, a pay stub, or a driver's license or state ID.
- Proof of the child's age and identity. A certified birth certificate, and in the district's own words "a foreign birth certificate is acceptable"; alternatively a passport, a visa or other government documentation counts as reliable proof of age.
- Health records. An immunization record and a physical exam are required, and the deadline is October 15.
- There is no SSN on the list. A Social Security number does not appear among the documents on the district's enrollment page.
District office: 777 E. Algonquin Rd., Des Plaines, IL 60016, (847) 824-1136, weekdays 8 a.m. to 4 p.m. Online registration for 2026-27 opened on March 10, 2026; the 2027-28 dates have not been posted yet, so watch the district's enrollment page. Free and reduced-price meals, mental health services and health services are also among the district's offerings.
3. Does District 62 ask about immigration status?
No, and it says so on its own page: "CCSD62 does not ask about a student's citizenship or immigration status", and "Every child has the right to attend public school, no matter their citizenship status". The district's Immigration and Safety page describes the protocol it follows if there is law enforcement activity near a school, and advises families to keep their emergency contacts current in Infinite Campus and to consider an appointment of short-term guardian form if needed.
4. The high school side: District 207
- The schools: Maine West, 1755 S. Wolf Rd., Des Plaines, IL 60018 (the high school inside the city limits); Maine East, 2601 W. Dempster St., Park Ridge 60068; Maine South, 1111 S. Dee Rd., Park Ridge 60068. Your address decides which one you are assigned to. District office: 1177 S. Dee Rd., Park Ridge, IL 60068, 847-696-3600.
- Enrolling for the first time: you contact the high school that serves your address. Enrollment and residency numbers: Maine East 847-692-8520, Maine South 847-692-8214, Maine West 847-803-5768. Enrollment needs no login or email account.
- Incoming 9th graders: enrollment happens online in late fall (a link is sent to parents) and course registration follows in spring. Students arriving mid-year contact the school directly.
- There are two optional attendance areas (Maine West and Maine East, and Maine East and Maine South): in those areas the family chooses a "home school" once, and the choice cannot be changed afterward. For incoming 9th graders the choice is due by December 19.
- Residency verification: the district verifies residency every year through an outside vendor. Families whose residency cannot be verified complete the General Residency Form (Form 1) with documents; the form is offered in English, Spanish and Polish. The pages we read list no SSN and no immigration-status question. McKinney-Vento support exists for families without a fixed address. We could not read the full document list inside the form, so call the school and ask.
- For students in the CCSD 59 part of the city, we did not verify the District 214 enrollment contacts in this research, so call that district directly.
5. Is there Turkish-language support?
No, and it would be wrong to suggest otherwise. District 62 gives every new student a home language survey, and if a language other than English is marked the child takes a screener. The district's bilingual instruction is in Spanish (self-contained classrooms at Orchard Place, North and Plainfield), and bilingual resource support at all its schools is in Spanish and Polish. No Turkish program is named, so a Turkish-speaking child would normally receive English Language Development support. We took this from a summary of the district's multilingual education page, so ask the school for the detail.
PDF: Enrolling a Child in School in Des Plaines: Which District Are You In? 2026 Guide
12 · Health
I don't have insurance. Where can I get care in Des Plaines?
Short answer
In a life-threatening emergency call 911: emergency rooms must screen and stabilize you regardless of insurance, ability to pay or immigration status. The nearest large hospital is Advocate Lutheran General in Park Ridge. For regular care, the two health centers in Des Plaines charge on an income-based sliding fee, so the price comes down but the care is not free. For the Cook County Health CareLink discount, the nearest site is in Arlington Heights.
Steps, documents and official links
The nearest hospital: Advocate Lutheran General, Park Ridge
- Address: 1775 Dempster Street, Park Ridge, IL 60068. We could not confirm a hospital inside the Des Plaines city limits; Lutheran General sits just southeast of the city and our research puts it about 3 to 4 miles from central Des Plaines, though we could not verify that distance on an official source.
- What is there: the adult emergency department is a Level I trauma center, a comprehensive stroke center and a sexual assault treatment center. The building houses Advocate Children's Hospital, which the system describes as the only children's hospital in the greater north and northwest suburban region of Chicago.
- By transit: Advocate Lutheran General Hospital is one of the stops on the Pace Pulse Dempster Line (transit section).
- Northwest Community Hospital in Arlington Heights and Ascension Alexian Brothers in Elk Grove Village are other nearby emergency departments, but we did not review their own pages.
If a hospital bill arrives: two separate discount routes
- Advocate financial assistance: up to a 100 percent discount for patients under 300 percent of the federal poverty level (in the page's example, under $99,000 for a family of four), an automatic 50 percent uninsured discount, and a hardship discount for bills above 10 percent of household income. You must apply within 240 days of your first billing statement. Apply through a LiveWell account, at 630-645-2400, by mail (P.O. Box 3039, Oak Brook, IL 60522), by fax, by email or in person at any of its hospitals. The page lists no immigration or SSN requirement; it asks for health insurance information and for applications to government programs.
- The Illinois law: the Hospital Uninsured Patient Discount Act bars hospitals from charging an uninsured Illinois resident more than cost plus 35 percent and caps annual payments at 25 percent of family income; you apply within 60 days. The details are in our Illinois guide.
- The two routes are not mutually exclusive: ask the hospital about both and write down which deadline you must not miss.
CareLink: a county discount, nearest site Arlington Heights
Cook County Health's CareLink is a discount. It is not insurance and not a government program, and it works only at Cook County Health hospitals and clinics. The nearest site to Des Plaines is the Arlington Heights Health Center, 3250 N. Arlington Heights Rd., Arlington Heights, IL 60004, 847-934-7669, weekdays 8 a.m. to 4 p.m. Enrollment is done in person with a financial counselor; the appointment line is 312-864-0200. The eligibility rules (ages 19 to 64, uninsured, at least 30 days resident in Cook County), the discount tiers and the county's explicit statement that immigration status does not stop you qualifying are set out in our Chicago guide.
Children and pregnancy
- All Kids: the state children's health insurance program covers children under 19 living in Illinois regardless of immigration status. Apply at ABE.illinois.gov or 1-800-843-6154; the All Kids unit is 1-877-805-5312.
- Pregnancy: the Moms & Babies program covers pregnancy and the 12 months after birth regardless of immigration status.
- Childhood vaccines: the Cook County Department of Public Health ran back-to-school clinics giving free vaccines to suburban Cook County children aged 6 months to 18 years "regardless of immigration or insurance status" through mid-October 2026. As of October 5, 2026 the schedule listed no northwest suburban dates and the last listed clinic was October 17, 2026. We do not know what happens after that date; call 708-836-8600 or ask your child's doctor about the Vaccines for Children program.
Adults and the state picture: an important caution
The Illinois program that covered undocumented adults has closed: Health Benefits for Immigrant Adults (HBIA) ended on July 1, 2025, and the HBIS program for people 65 and over is not taking new enrollment. The federal change of October 1, 2026 removed refugees, asylees and certain other groups from federally funded Medicaid. So the claim that "Illinois covers undocumented adults" is no longer accurate. Buying insurance (Get Covered Illinois, with open enrollment from November 1, 2026 to January 15, 2027), emergency Medicaid and the help lines are covered in our Illinois guide.
The city's own help
The Human Services division of the Des Plaines Police Department gives residents of incorporated Des Plaines free information, referrals, crisis intervention, short-term counseling and case management, and refers people to food pantries, housing, legal services and substance-abuse treatment. The staff speak English, Polish and Russian. City Hall, 1420 Miner St., 847-391-5480. The page says nothing about immigration status. It is not a clinic; it is the door to knock on when you do not know where to go.
Mental health crisis: the 988 suicide and crisis line works with interpreters.
Clinic addresses and fees are in the next section, under free and low-cost clinics.
13 · Health
Where can I find a free or low-cost clinic in Des Plaines?
Short answer
Start with the honest answer: there is no free clinic in Des Plaines. The two clinics in town charge on an income-based sliding fee, as their own pages say, so the price comes down but the care is not free. The nearest clinics whose own pages say the care is free are in Chicago, and getting there takes planning. Confirm your eligibility and the fee by phone before you go.
Steps, documents and official links
The two clinics in Des Plaines: sliding fee, not free
These are federally qualified health centers: they bill insurance, and for an uninsured patient they charge a discounted fee based on household income and size. Both say nobody is turned away for inability to pay, but a discounted fee is not a free one.
ACCESS Genesis Center for Health and Empowerment · downtown
The Des Plaines center of the ACCESS Community Health Network. Services: internal medicine, family medicine, pediatrics, obstetrics and gynecology, behavioral health, psychiatry, podiatry, medication-assisted recovery, and a pharmacy on site.
Address: 1 N. Broadway, Des Plaines, IL 60016. Hours: Monday 8 a.m. to 8 p.m., Tuesday to Thursday 8 to 7, Friday 8 to 5, Saturday 8 to 1, closed Sunday.
847-298-3150 · network line 866-267-2353 · achn.net
Cost: in its own words, "If you are uninsured, we offer a sliding fee scale to help cover the cost of care depending on your income", and "All patients are welcome at ACCESS and will not be denied services, regardless of their ability to pay or insurance status". To be screened for the discount, bring a photo ID, proof of address (two pieces of mail, or one piece plus a photo ID showing your name and address) and proof of income (tax forms, two pay stubs, an agency letter). No dollar figure is published on the page.
Greater Family Health · Des Plaines
The Des Plaines site of a non-profit federally qualified health center. Services: family practice, obstetrics and gynecology, internal medicine, pediatrics and behavioral health.
Address: 1515 Lee Street, Des Plaines, IL 60018. Hours: Monday to Thursday 8 a.m. to 7:30 p.m., Friday and Saturday 8 to 5, closed Sunday.
844-599-3700 · greaterfamilyhealth.org
Cost: the sliding fee discount program is for patients under 200 percent of the federal poverty guidelines, and those under 100 percent "will receive a full discount" but still pay "only a Nominal Fee each visit". The center says "no one will be turned away for inability to pay". Bring proof of identification, family size and income, and the approval is renewed every 12 months. The languages listed on the page are English, Spanish, Hindi, Russian, Arabic and Traditional Chinese. Turkish is not among them.
Watch the street numbers: this center is at 1515 Lee Street, the old DMV was at 1470 Lee Street, and the DMV moved to 1533 Lee Street in April 2026. Three different numbers on the same street, so type the address into your navigation carefully.
The genuinely free ones: both in Chicago
The two clinics below say on their own pages that the care is free. But neither is in Des Plaines; both are on Chicago's northwest side, so treat this as a planned trip rather than a local option. We could not measure the distance or travel time from Des Plaines on an official source, so we are not printing a figure.
CommunityHealth · adults, free
A volunteer-based clinic, and it uses the clearest wording we read in this series: its own pages say "No, there is no charge for any service" and describe "no charge to low-income, uninsured and underinsured adults". It is equally clear on immigration: "We do not ask for immigration status", "We will never discriminate based on immigration status" and "We will not share personal health information with law enforcement". Prescriptions are provided "at no charge whenever possible".
The eligibility rules are strict: you must have no health insurance (or your only insurance is HBIS), household income must be at or below 300 percent of the federal poverty guidelines (the page's examples are $47,880 for one person and $99,000 for a family of four), and CommunityHealth must be the only place you receive care. Adults only. Bring proof of income (a tax return is preferred), proof of address (no PO boxes), a photo ID, and a letter of lost coverage if you were previously insured. New patients register online or by phone, and all visits are by appointment. Help is offered in English, Spanish and Polish; for other languages you are asked to bring your own interpreter.
Nearest site to Des Plaines: CommunityHealth at Onward House, 5413 W. Diversey Ave., Chicago, IL 60639. The main clinic is at 2611 W. Chicago Ave., 60622. One caution about the phone number: our research found two different numbers on its own pages (773-395-9900 on the home page and 773-969-5924 on the eligibility page), so confirm the number on its own page before you call.
Old Irving Park Community Clinic · adults, free
It describes itself as providing "free, volunteer-based primary care and behavioral health care" for "uninsured and underserved adults". It works by appointment only, weekdays 9 a.m. to 5 p.m. (closed Monday, October 12, 2026). Its own page states no income limit; a clinic directory lists a 250 percent poverty-level limit and pay stub or tax form proof, but we could not verify that on the clinic's own page. Its page says nothing about immigration status.
Address: 5425 W. Addison St., Chicago, IL 60641.
773-427-0298 · oipcc.org
One more option if you are going into Chicago
Tapestry 360 Health, Touhy: 2200 W. Touhy Ave., Chicago, IL 60645, 773-751-7800; Monday and Wednesday to Friday 8:30 a.m. to 5 p.m., Tuesday 8:30 to 8. Pediatrics, gynecology, vaccines and behavioral health. It says it offers a sliding scale to anyone without health insurance and that the scale starts at $35, with proof of income for the past 30 days required. That is discounted, not free.
A warning: the clinic named Des Plaines that is not in Des Plaines
Online you may come across a center called "ACCESS Des Plaines Valley Health Center". Despite the name it is not in Des Plaines but in Summit (7450 W. 63rd St.), on the opposite side of the metropolitan area. Check the address before you enter it into your navigation.
Ask before you book
- Are you accepting new patients, and is there an age, income, insurance or residency requirement?
- Are the visit, labs, medication, dental care and outside referrals billed separately?
- Which documents do I bring for the sliding fee?
- Is a Turkish interpreter available, and do I need to ask in advance?
You can search federally qualified health centers in the IPHCA locator and free and charitable clinics in the IAFCC directory. Two cautions: no center on the first list is free, and the second directory lists clinics that are free and clinics that charge a nominal fee together, so appearing in it does not mean the visit is free. For emergency care, hospital discounts and CareLink, see the care without insurance section.
14 · Marriage
How do I get a marriage license in Des Plaines?
Short answer
The city does not issue one. The Cook County Clerk does, and the nearest counter to Des Plaines is Skokie: Skokie Courthouse, 5600 W. Old Orchard Rd., Room 149, 847-470-7233. The fee is $60, both applicants appear together in person, the license is printed while you wait but takes effect the day after it is issued and is valid 60 days. The ceremony must take place in Cook County.
Steps, documents and official links
Where do I go?
In the Cook County court system Des Plaines belongs to the Skokie (Second Municipal) district, and the Clerk vital records counters follow the same pattern: Des Plaines residents go to the Skokie office.
| Office | Address | Phone |
|---|---|---|
| Skokie (nearest for Des Plaines) | Skokie Courthouse, 5600 W. Old Orchard Rd., Room 149, Skokie, IL 60077 | 847-470-7233 |
| Chicago | 118 N. Clark St., Room 120, Chicago, IL 60602 | 312-603-7790 |
| Markham | 16501 S. Kedzie Ave., Room 238 | - |
| Maywood | 1311 Maybrook Dr., Room 104 | - |
Do not go to Rolling Meadows. The Clerk's office list contains only these four addresses; there is a circuit court building in Rolling Meadows, but no County Clerk vital records counter appears on that list.
Hours: we read in a summary of a Clerk brochure that the Skokie office is open weekdays 8:30 a.m. to 4:15 p.m., but because the Clerk site is closed to automated reads we could not verify that on the official page. Call 847-470-7233 before you go and ask about the hours and whether an appointment is needed; the Clerk does offer weekday appointments at Skokie.
The rules of the license
- Fee: $60.
- Both parties together and in person: you can start the application online, but both of you must come to the counter. The license is printed while you wait.
- Timing: the license takes effect not on the day it is issued but the day after, so you cannot marry the same day. It is valid for 60 days and only for a ceremony inside Cook County; you cannot marry in another county on it. After the ceremony the signed license goes back to the Clerk within 10 days.
- ID: a foreign passport appears on the Clerk's list among documents accepted on their own for a marriage license; alternatively two documents from the list are required (a certified birth certificate with a notarized English translation, a green card, a consular ID, an employment authorization card and others). This comes from an older page capture and a search summary, so call the office to confirm before you go.
- Special cases: if you divorced within the last 6 months, bring the certified decree. Anyone under 18 needs consent. First cousins may marry only if both are over 50.
- Where the ceremony happens: civil ceremonies are performed at Marriage Court in Chicago (119 W. Randolph St., lower level). The Clerk also mentions a video-call license issuance option, but we could not read that page.
- Surname: you are not required to change it. A name change through marriage is not a court matter: you take the marriage certificate to the Social Security Administration and update your record free of charge.
A name change outside marriage goes through the County Division of the Cook County Circuit Court (Daley Center, Room 1202), and since March 1, 2025 the county residency requirement is 3 months and the newspaper publication requirement has been removed. The details are in our Chicago guide.
15 · Birth
How do I get a birth certificate for a baby born in Des Plaines?
Short answer
For a baby born anywhere in Cook County, the Cook County Clerk issues the certificate, and the nearest counter to Des Plaines is again Skokie (5600 W. Old Orchard Rd., Room 149). A certified copy is $15 for the first and $4 for each additional one, and it is printed while you wait when you apply in person. For a birth elsewhere in Illinois you apply to the state health department (IDPH), but a mail application takes about 12 weeks.
Steps, documents and official links
- Cook County births (suburban hospitals included): the Cook County Clerk. In person the certificate is printed while you wait; payment is cash, debit or credit card, and personal checks are not accepted. The Skokie office is the nearest counter to Des Plaines (the office table above).
- Ordering remotely: online through VitalChek for an extra $13.45 (phone 866-252-8974); by mail to the Bureau of Vital Records, PO Box A3390, Chicago, IL 60690, taking about 20 working days. Ordering through a Currency Exchange adds $5.
- Death certificate: $17 for the first copy and $6 for each additional one. We could not verify these two figures on the Clerk's own page, so confirm them with the office.
- If the birth was elsewhere in Illinois: IDPH. A mail application takes about 12 weeks with no status updates in between. The IDPH Springfield office moved on September 14, 2026 to 110 W. Lawrence Ave., so do not send documents to the old address. Fees and detail are in our Illinois guide.
- Which is faster: for a Cook County birth, the Clerk, because you can go to Skokie and leave with it the same day.
- Do not confuse it with Skokie's own counter: the Village of Skokie Health and Human Services office also issues birth and death certificates, but only for births and deaths that happened in Skokie. For a baby born in Des Plaines you go to the Clerk's counter at the Skokie Courthouse, not to Village Hall.
- Ask for certified copies: a U.S. passport application and registration in Türkiye both need a certified copy, not a photocopy. Because additional copies are cheap, taking a few usually makes sense.
- Apostille: an apostille for a birth certificate you will use in Türkiye comes from the Index Department of the Secretary of State and costs only $2 per document (apostille section).
- The baby's SSN: if you request a Social Security number during the birth registration at the hospital, the card arrives by mail and you do not need to visit an SSA office.
- Where the birth will happen: we could not confirm a hospital inside the Des Plaines city limits; the nearest large hospital is Advocate Lutheran General in Park Ridge, which houses a children's hospital (health section).
- The city does not issue records: we found no vital records function on the Des Plaines department list, so City Hall is not the place for a birth or death certificate.
16 · Social Security
How do I get a Social Security number in Des Plaines?
Short answer
SSNs are issued only to people with work authorization or a legally required reason. If you asked for an SSN in your immigrant visa application, the card is mailed to you. People who adjust status with Form I-485, and EAD applicants who checked the SSN box, also get the card automatically. Otherwise you start online and visit an SSA office. There is no SSA office in Des Plaines; the nearest is in Mount Prospect, about an 8 minute drive.
Steps, documents and official links
- What to bring: current immigration documents (green card, I-94 or EAD) with a valid passport, and a birth certificate if you have one. No photocopies or notarized copies. SSA suggests waiting 10 days after arrival so DHS records can be verified.
- F-1 and J-1: an SSN is available only once you are authorized to work (on-campus job, CPT, OPT), not just for enrolling in school.
- Your ZIP code decides which office serves you, not which one is nearest. Des Plaines has two ZIP codes, 60016 and 60018, and several offices sit close together in this corner of the county, so check which one is yours with the SSA office locator before you drive anywhere.
- Appointments: SSA has asked for appointments for most business since the start of 2025. We could not confirm that on an official page, so call 1-800-772-1213 and ask whether you need one before you go to a counter. Either way the service is free.
- After a name change through marriage: update your SSA record at any office, free of charge. In Illinois a name change on marriage is not a court matter; you take the marriage certificate to SSA.
SSA offices nearest to Des Plaines
| Office | Address | Phone | From Des Plaines |
|---|---|---|---|
| Mount Prospect (nearest) | 705 N. Wheeling Rd, Mount Prospect, IL 60056 | (866) 931-8350 | About 4 miles, an 8 minute drive |
| Hillside | 230 N. Mannheim Rd, Hillside, IL 60162 | From the SSA locator | South, down Mannheim Road |
| Evanston | 2116 Green Bay Rd, Evanston, IL 60201 | From the SSA locator | East, toward the lake |
| Chicago Northwest | 4849 N. Milwaukee Ave, Suite 600, Chicago, IL 60630 | (888) 748-7667 | Inside the city limits |
The addresses come from SSA's own office file. We worked out that Mount Prospect is the closest by measuring the distance; SSA's official assignment runs by ZIP code. Third-party directories show Mount Prospect as open 9 a.m. to noon on Wednesdays, while SSA's own file says 9 to 4 every day, so we do not print hours here. Check them on the locator.
What can I do in Des Plaines without an SSN?
- Driver's license: Illinois abolished the Temporary Visitor Driver's License on July 1, 2024. Applicants without an SSN now get a standard four-year license marked "Federal Limits Apply", after proving at least 12 months of Illinois residency. The consular IDs the state accepts belong to five Latin American countries, and Türkiye is not among them, so a Turkish applicant relies on a passport. See the driver's license section.
- Renting: since January 1, 2024, an Illinois landlord may not screen out an applicant purely for not having an SSN, and must accept an ITIN. See the renting section.
- School: no SSN is needed to enroll a child. See the school enrollment section.
- Property tax relief: the Cook County Assessor does not ask for an SSN on the Homeowner Exemption. See the home ownership section.
- Taxes: people who cannot get an SSN but have to file use an ITIN (see the tax section below).
SSA says itself that an SSN is not required for a driver's license, for school enrollment or for private health insurance.
17 · Taxes
What income tax do I pay in Des Plaines, and how do I get an ITIN?
Short answer
Des Plaines has no city income tax; income is taxed only at state level, and the Illinois rate is flat for everyone at 4.95 percent. There are no brackets, and the personal exemption for 2026 is $2,925 per person. On sales tax the state rate on general merchandise is 6.25 percent, with county and municipal shares added on top. People who cannot get an SSN but must file use Form W-7 to get an ITIN; the nearest IRS office is in Schiller Park.
Steps, documents and official links
Income tax
- Flat rate: the Illinois Department of Revenue sets individual income tax at 4.95 percent of net income. No brackets, so the rate does not change with your salary.
- No city income tax: neither Des Plaines nor Chicago levies one. Moving from New York or Philadelphia, that difference is in your favor; coming from Texas or Florida it is the other way round, so build the 4.95 percent into your budget from the start.
- Exemption: $2,925 per person for the tax year beginning January 1, 2026 (it was $2,850 in 2025), with another $1,000 for people 65 or over and for people who are blind. It is not available if federal adjusted gross income is over $500,000 on a joint return or $250,000 otherwise.
- Two returns: the federal return goes to the IRS and the state return (IL-1040) to the Department of Revenue. The 2026 return is due in April 2027. There is no separate state tax number; your federal SSN or ITIN is used on the state return too.
- Credits with an ITIN: Illinois gives its own Earned Income Tax Credit to ITIN filers, and families with a child under 12 can also claim a state Child Tax Credit worth 40 percent of it. A qualifying child may have an ITIN rather than an SSN. That is different from the federal rule.
Sales tax
- The rate depends on your address: the state rate on general merchandise is 6.25 percent, with county and municipal shares on top. On August 1, 2026 the transit tax rose by 0.25 point in Cook, DuPage, Kane, Lake, McHenry and Will counties, and because Des Plaines is in Cook County that increase reaches you too. Look up the exact rate for your address with the MyTax Illinois rate finder; we do not print a percentage here because it changes street by street.
- Groceries: the state's 1 percent grocery tax ended on January 1, 2026. The law let municipalities impose their own grocery tax instead, and we could not confirm on an official page whether Des Plaines did, so check your first grocery receipt. The Cook County transit share still applies to groceries.
- Do not confuse this with Chicago prices: the combined Chicago rate is about 10.5 percent, and the city has its own items such as the checkout bag tax and a tax on alcohol consumed off the premises. Those apply inside the city limits, not in Des Plaines. On a large purchase it is worth knowing which side of the line you are on.
How do I get an ITIN?
- Complete Form W-7 and attach it to your federal return unless an exception applies.
- Have your documents verified. Three routes: mail the passport to the IRS in Austin, use a Certifying Acceptance Agent, or book an IRS office that reviews ITIN documents in person. With a CAA or an IRS office you do not put your passport in the mail; the documents are handed back at the end of the appointment.
- Wait. Processing usually takes 7 weeks, or 9 to 11 weeks in filing season (January 15 to April 30).
- The nearest IRS office is Schiller Park: the IRS list of offices that review ITIN documents in person includes Schiller Park, Downers Grove, Orland Park, Chicago, Rockford, Springfield and several other Illinois cities. Schiller Park is about 5.5 miles from Des Plaines, a 12 minute drive. We read its address as 5100 River Rd., Schiller Park, IL 60176 and its hours as weekdays 8:30 a.m. to 4:30 p.m. from a search result, because the IRS page itself does not print the street address, so confirm both on the IRS office locator before you go.
- Appointments are required: IRS offices work by appointment only, on 844-545-5640. Bring a government photo ID and your taxpayer identification number. Interpretation by telephone is available.
- Expiry: an ITIN not used on a return for three consecutive years expires.
18 · Starting a business
How do I start an LLC in Des Plaines, and where do I register with the city?
Short answer
There are two separate steps. The LLC is a state matter: you file Articles of Organization with the Illinois Secretary of State for $150, taking about 10 business days, or $250 online for 24-hour service. An annual report costs $75. The second step is local: every business operating in Des Plaines registers with the city and renews that registration every year. Registrations and licenses expire on December 31.
Steps, documents and official links
- Articles of Organization: filed with the Illinois Secretary of State for $150 (about 10 business days). Online 24-hour service is $250. A series LLC is $400, or $500 for 24-hour service. Expediting by mail or in person adds $100 and is only done at the Springfield and Chicago offices.
- Registered agent: required. It can be an individual who lives in Illinois or an entity authorized to act as one. The registered office must have an Illinois street address; a PO box on its own is not accepted. If you plan to use your Des Plaines home address, check that your lease allows it.
- Annual report: $75 a year, plus $50 to expedite. Filing late costs the company its good standing.
- City registration: in the city's own words, businesses are required to register with the city and renew their registrations and licenses annually. You apply through the Des Plaines Customer Self-Service portal. The office that handles it is the Building and Code Division of Community and Economic Development at City Hall, 1420 Miner Street, Des Plaines, IL 60016, weekdays 8:30 a.m. to 5 p.m. Permits 847-391-5380, inspections 847-391-5382, [email protected], city switchboard 847-391-5300. Because of building construction the division has been moved temporarily to the second floor of City Hall, so allow for that if you go in person.
- Registration fee: the annual fee is set by the floor area the business uses. It runs from $55 under 2,500 square feet and $110 for 2,501 to 5,000 square feet up to $560 above 15,000 square feet. We read those figures from a summary of the city code and could not confirm the bands in between or the fee for a home-based business, so call 847-391-5380 before you apply.
- Lines of business that need their own license: the city lists body art, daycare centers, firearms dealers, liquor sellers, massage establishments, mobile home parks, pawnbrokers and secondhand dealers, tobacco dealers, rental properties and temporary events. A temporary event application is $50 and needs 30 days' notice. Seasonal and temporary sales have their own license too.
- Assumed name (DBA): an LLC trading under another name files Form LLC 1.20 with the Secretary of State. Sole proprietors and general partnerships register an assumed business name with the Cook County Clerk instead; the fee is reported as $50, but confirm it and the LLC 1.20 fee with the office before you file.
| Item | Where | Cost |
|---|---|---|
| Articles of Organization (LLC) | Secretary of State | $150 (about 10 business days) |
| Articles of Organization, 24-hour | Secretary of State (online) | $250 |
| Series LLC | Secretary of State | $400 ($500 for 24-hour) |
| Annual report | Secretary of State | $75 (expedite +$50) |
| Des Plaines business registration | Self-Service portal or 1420 Miner St. | From $55 by floor area (confirm) |
| Temporary event license | Community and Economic Development | $50 application, 30 days' notice |
| Sole proprietor assumed name | Cook County Clerk | $50 (confirm) |
The city's own page describes annual registration and the license types above and mentions no separate business privilege tax. We are not claiming there is none; we are saying we did not find one on those pages. Illinois allows an LLC with foreign members; there is no requirement that members be U.S. citizens or Illinois residents. The statewide detail is in our Illinois guide.
19 · Public benefits
Can immigrants in Des Plaines get SNAP or Medicaid, and does it affect a green card?
Short answer
In Des Plaines you apply through the state system: the ABE portal or a local IDHS office for SNAP and Medicaid. Federal law narrowed both programs, SNAP from July 4, 2025 and Medicaid from October 1, 2026. Illinois closed its health program for undocumented adults, HBIA, on July 1, 2025. Separately, benefits received on or after September 18, 2026 can be weighed in a green card case.
Steps, documents and official links
- Where to apply: SNAP, Medicaid and cash assistance go through ABE (Application for Benefits Eligibility) or a local IDHS office. The ABE Call Center is 1-800-843-6154. Every noncitizen applicant's status is checked on the first application and at each renewal. Applying online is the practical route from the suburbs, because it does not mean a trip to a counter.
- SNAP: the federal law that took effect on July 4, 2025 narrowed SNAP for noncitizens. Broadly, green card holders (after the five-year wait or with an exception), Cuban and Haitian entrants and citizens of the COFA countries remain eligible; refugees, asylees and some humanitarian categories lost it. Have your own situation checked before you apply.
- Medicaid from October 1, 2026: the same law removed refugees, asylees, humanitarian parolees and survivors of domestic violence and trafficking from full Medicaid, leaving them emergency Medicaid only. Green card holders who have completed or are exempt from the five-year wait are generally still covered. HFS sent notices to the people affected in July, August and September 2026; do not leave that letter unanswered. HFS states plainly that the change is required by federal law and was not the state's decision.
- The state's own programs: HBIA, the state-funded program for immigrant adults aged 42 to 64, closed on July 1, 2025. HBIS for people 65 and over continues, but the HFS page says new applications are paused. So Illinois does not currently run a health program open to undocumented adults. The practical routes for an uninsured adult are the Cook County Health CareLink discount and the free or sliding-fee clinics, both covered in the health and free clinics sections.
- Children and pregnancy: children under 19 can get All Kids coverage regardless of immigration status, and pregnant people get Moms & Babies coverage during pregnancy and for 12 months after birth. HFS says All Kids does not create a public charge problem except for long-term institutional care, and that it does not report undocumented children. The All Kids unit is 1-877-805-5312.
- What CountyCare is: a Medicaid health plan that people who already qualify for Medicaid in Cook County can choose. It is not a separate benefit, just how Medicaid is delivered here, and Des Plaines is in Cook County. Member services 312-864-8200.
- Buying insurance: Illinois runs its own marketplace. Get Covered Illinois open enrollment runs November 1, 2026 to January 15, 2027, with a help line on 1-866-311-1119. From January 1, 2027 premium tax credits are limited to green card holders, Cuban and Haitian entrants and COFA citizens.
- The new public charge rule: for green card applications filed on or after September 18, 2026, an officer may consider means-tested benefits received after that date, SNAP, Medicaid and housing assistance included. For anything received earlier, only cash assistance and long-term care count. Benefits a family member receives in their own name, your child for example, generally do not count. Humanitarian categories such as asylum and refugee status, T and U visas, VAWA and TPS are exempt.
- Free advice: the ICIRR family support hotline is 1-855-435-7693.
20 · Address change
I moved to Des Plaines. Do I have to report my new address to USCIS?
Short answer
As a general rule, most people who are not U.S. citizens, green card holders included, must report a new address to USCIS within 10 days of moving. The easiest way is the change of address screen in your USCIS online account; the paper Form AR-11 is free too. If you have a case in immigration court, you also file Form EOIR-33 within 5 days. Moving from Chicago to Des Plaines, or to another apartment in town, still counts.
Steps, documents and official links
- Sign in to your USCIS account and open the Change of Address screen. Reporting online satisfies the legal requirement, so you do not also need to mail a paper AR-11.
- List the receipt number of every pending application. Otherwise notices can still go to the old address.
- Tell USPS separately. A post office change of address does not update USCIS records, and USPS does not forward USCIS mail.
- If you have a court case, file Form EOIR-33/IC within 5 days. The court changes an address only with that form.
- If you report to ICE (for example because you have scheduled check-ins), update your address through the ICE Portal as well. ICE asks for the update within 5 business days of the move.
A and G visa holders and visitors who entered under the Visa Waiver Program are exempt from the USCIS reporting requirement.
Does moving from the city to the suburbs count?
Yes. The rule turns on your address changing, not on crossing a state line. Rogers Park to Des Plaines, Des Plaines to Mount Prospect, or a different unit in the same complex all start the 10-day clock. Spending a first year in two or three different rentals is common, so repeat the same filing after every move.
21 · USCIS
Where do I go for biometrics from Des Plaines, and where is the USCIS office?
Short answer
There is no USCIS office in Des Plaines. Green card and citizenship interviews are held at the USCIS Chicago Field Office, by appointment only, with no walk-ins. Fingerprints and photos are taken at the four Application Support Centers in Illinois: Burbank, Norridge, Naperville and Waukegan. Norridge is the closest to Des Plaines, about 7 miles and a 15 minute drive. Your Form I-797C notice names the one you must go to.
Steps, documents and official links
Which office does what?
- Chicago Field Office: where green card and citizenship interviews happen, and it covers all of Cook County, Des Plaines included. There are no walk-ins, and forms are not mailed to it. The USCIS page for this office is currently broken, so we do not print its address or hours here: the address, floor and time on your appointment notice govern. Do not travel on the strength of an address you found on a forum.
- Chicago Asylum Office: 181 W. Madison Street, Suite 3000, Chicago, IL 60602. Phone 312-849-5201, e-mail [email protected]. Weekdays 8 a.m. to 4 p.m., by appointment only. Since April 20, 2026 the office no longer provides in-person information services, so turning up at the door to ask about a case does not work; call the Contact Center on 800-375-5283 instead.
- Application Support Centers (biometrics): the four Illinois centers are in Burbank (listed by USCIS as Chicago South), Norridge, Naperville and Waukegan, all open weekdays 8 a.m. to 4 p.m. You do not choose which one; your Form I-797C notice names the center and gives its street address. If a center closes unexpectedly, the appointment is rescheduled automatically.
How far is each one from Des Plaines?
| Support center | Where | From Des Plaines |
|---|---|---|
| Norridge (nearest) | Norridge, Cook County | About 7 miles, a 15 minute drive |
| Waukegan | Lake County, to the north | About 28 miles, a 40 minute drive |
| Burbank (Chicago South) | Southwest suburbs | About 32 miles, a 50 minute drive |
| Naperville | DuPage County, to the west | About 33 miles, a 45 minute drive |
We do not print street addresses here, because the only address that governs your appointment is the one on the I-797C notice, and centers do move. We are confident Norridge is the nearest of the four; the other three are four to five times farther. Your notice may still say Waukegan or Naperville, and that is not a mistake. Go where the notice says.
- Plan the journey: biometrics slots are usually early in the morning. Norridge is close, but Cumberland and Lawrence can back up in rush hour, and for Naperville or Waukegan you should allow an extra hour. Missing the slot means waiting for a new one.
- Rescheduling: if you need to move the appointment, request it through your USCIS online account at least 12 hours before the slot.
- Appointments and questions: USCIS Contact Center 800-375-5283, or request an appointment online. Appointments are free. Track a case at uscis.gov/casestatus, and check the office closings page before you leave.
- Processing times: on the USCIS processing times page, pick your form, category and "Chicago IL" as the office. The figures update monthly.
- What to bring: we list what to take to a biometrics appointment in our article on the fingerprint appointment. Never go to a center without the notice.
- Attorneys at interviews: since May 18, 2026, attorneys can no longer appear remotely at field office interviews except in limited cases. If your attorney will attend, they must come in person with you.
We set out how the offices are spread across the state in our Illinois guide.
22 · Court
I live in Des Plaines. Where is my immigration court, and how do I check my case?
Short answer
The only immigration court in Illinois is the Chicago Immigration Court, at 55 E. Monroe Street, Suite 1500, Chicago, IL 60603, phone 312-220-0965, with a second entrance on E. Adams Street. It moved from its old address on West Van Buren, so older paperwork may show the wrong place. Public and filing hours are weekdays 8 a.m. to 4 p.m. Check your case with your A number on ACIS or on 1-800-898-7180.
Steps, documents and official links
| Office | Address | Phone |
|---|---|---|
| Chicago Immigration Court | 55 E. Monroe Street, Suite 1500, Chicago, IL 60603 (second entrance on E. Adams Street) | 312-220-0965 |
| ICE ERO Chicago Field Office | 101 W. Ida B. Wells Drive, Suite 4000, Chicago, IL 60605 | (872) 351-3990 |
| CBP Deferred Inspection | O'Hare International Airport, Terminal 5, lower level, opposite carousel 12, 10000 Bessie Coleman Drive, Chicago, IL 60666 | [email protected] |
- The address changed, and old paperwork can mislead you: the court is now at 55 E. Monroe Street. If a notice you received before 2026, a sample filing or a page you found online says 525 W. Van Buren, that address is out of date, and going to the wrong building on a hearing morning means missing the hearing. Confirm on EOIR's court page, but your own hearing notice is what controls.
- Getting there from Des Plaines: you do not have to drive downtown on a hearing morning. From the Des Plaines station (1501 Miner St.) the Metra UP-NW line reaches Ogilvie Transportation Center in about 40 minutes for $5.50 one way, and from Ogilvie it is a short CTA ride or taxi to Monroe Street. Downtown parking is expensive, and a hearing that runs late makes it more so, which is why the train suits most readers better.
- Getting in: there is security screening on every visit, so arrive early. The CTA Adams/Wabash station is a short walk and is served by most Loop lines; if you do drive, the Adams & Wabash Self-Park is nearby at 17 E. Adams. E-mail [email protected].
- Internet-based hearings: some hearings are held over Webex. Your notice says whether yours is in person or online.
- Checking online: ACIS needs only your A number (A plus 8 or 9 digits). The hearing notice is still the official record; the system can be slow to show new dates.
- ICE: the Chicago field office covers Illinois, Indiana, Wisconsin, Missouri, Kentucky and Kansas. Check-ins are scheduled through ICE's own systems. If you have a check-in obligation, speak with your attorney before you go, and do not go alone.
Where do I find my I-94, and what if it is wrong?
You can download the I-94 for your most recent entry from CBP's website. Mistakes made at entry, such as the wrong visa class, a misspelled name or the wrong period of stay, are corrected by CBP Deferred Inspection, and here Des Plaines has a real advantage: the office for the Chicago area is on the lower level of Terminal 5 at O'Hare, opposite carousel 12, which is a few minutes from home for you. It is open weekdays 8 a.m. to 4 p.m. Correction requests can also go to [email protected]. The office only fixes errors made at the time of entry.
23 · Voting and jury duty
I'm not a citizen. Can I register to vote in Des Plaines, and what if I get a jury summons?
Short answer
Registering and voting are for U.S. citizens only, green card holders included. A jury summons is a different matter. Illinois jury lists add driver's license and state ID holders, and even unemployment insurance claimants, to the registered voters. A Des Plaines resident is summoned by the Second Municipal District of the Circuit Court of Cook County, at the Skokie courthouse. Do not ignore the summons; if you do not meet all the qualifications, call (312) 603-5879 before your service date.
Steps, documents and official links
- The jury list is more than the voter roll: Illinois law puts holders of an Illinois driver's license, an Illinois Identification Card or a Person with a Disability ID card, and people who claimed unemployment insurance, into the list alongside registered voters (705 ILCS 310/2 and 705 ILCS 305/1). Cook County says the same about its own process: each year its jury office takes lists from the Secretary of State and from the county and Chicago election boards, merges them and draws names at random. So a noncitizen who never registered to vote can surface through the license file, and a summons is not evidence that somebody made a mistake.
- In the suburbs the summons does not come from downtown: the Circuit Court of Cook County runs suburban districts as well as the downtown courthouse, and jurors report to the jury room of their own district. Des Plaines is in the Second Municipal District: Skokie Courthouse, 5600 Old Orchard Road, Skokie, IL 60077, main line (847) 470-7200, clerk (847) 470-7250. The court's own list of towns names Des Plaines explicitly, alongside Deerfield, Evanston, Glenview, Morton Grove, Niles, Northbrook, Park Ridge, Skokie and Wilmette.
- Not Rolling Meadows: the Third District, which covers the northwest suburbs from 2121 Euclid Ave in Rolling Meadows, states on its own page that it excludes the part of Wheeling Township inside the city limits of Des Plaines. Looking at a map and driving to Rolling Meadows would be the wrong courthouse.
- Where you report: the Second District's jury assembly room is at the Skokie courthouse, Room 111 on the first floor. Read the location off your summons anyway: the court's page says jurors report to "their assigned municipal district", and the exact place and time are printed on the letter.
- Jurors have to be citizens: the qualifications are being 18 or over, living in Cook County and being a U.S. citizen. The court states it plainly: if you do not meet all of them, contact the Office of Jury Administration before your service date on (312) 603-5879, with documentation ready. For standby status, the line is (312) 603-5950 after 4:30 p.m. on the business day before. If the summons came from another court, the federal court for instance, the instruction and the number are printed on it, so follow those. Never ignore the letter or throw it away: failing to appear can mean contempt.
- Do not fill in the questionnaire as a citizen: answer the citizenship question on the juror qualification form truthfully. Saying you are not a citizen, on the form or on the phone, is what excuses you; it is not what creates a problem. Jurors who serve are paid $35 a day and an employer may not fire you over jury service, but neither of those comes into play for someone who is not a citizen.
- A license is not voting eligibility: since July 1, 2024 Illinois issues a four-year standard license to applicants without an SSN, marked "Federal Limits Apply". It is an identity and driving document and has nothing to do with voter eligibility.
- Watch the REAL ID application: an application for a license or ID that meets REAL ID requirements also serves as a voter registration application. If you do not want the registration you have to tick the box declining it, and no reason is needed; if you leave it unticked, your signature attests under penalty of perjury that you meet the voter qualifications. The Secretary of State checks the identity documents you handed over, and if they show the applicant is not qualified the application is marked incomplete and no registration is sent (10 ILCS 5/1A-16.1). A standard license applied for without an SSN is left out of that dual-purpose process altogether.
- What to do at the counter: read the voter registration part of the form. If you are not a citizen, do not sign that part and do not tick its box; tick the decline box if there is one. The same goes for volunteers handing out forms door to door or at library and school events: do not take one and do not fill it in.
- The penalty is heavy: a false statement in an affidavit, certificate or sworn declaration required by the Election Code is perjury in Illinois, a Class 3 felony (10 ILCS 5/29-10). Registering or voting without citizenship can also have serious immigration consequences (USCIS Policy Manual). As the State Board of Elections puts it, automatic registration does not allow noncitizens to be registered automatically.
- Scams: courts do not ask for your SSN by phone or email, and never ask for a fine or a bail payment over the phone. If you get a call like that, hang up and call the court yourself on the official number printed on the letter.
Recently naturalized? Because Des Plaines is in suburban Cook County, you register through the Cook County Clerk's elections division or the Illinois State Board of Elections; the Chicago Board of Elections handles only addresses inside the city. Online registration usually asks for an Illinois driver's license or state ID and the last four digits of your SSN. Check the deadlines weeks before an election.
24 · New citizens
I just became a citizen. How do I get a U.S. passport in Des Plaines?
Short answer
A first U.S. passport is applied for in person on Form DS-11, at an acceptance facility, with your original proof of citizenship. In Des Plaines the post office on Oakton Street does it, by appointment. An adult book costs $130 plus a $35 acceptance fee. For travel within 14 days you go to the Chicago Passport Agency at 101 Ida B. Wells Drive, 9th Floor, by appointment only.
Steps, documents and official links
- The acceptance facility in Des Plaines: the Des Plaines post office at 1000 E. Oakton St., Des Plaines, IL 60018, phone (847) 827-5592. Passport applications (DS-11) are taken by appointment, and the branch also takes passport photos. Its hours are reported as weekdays 8:30 a.m. to 4:30 p.m., but we read that from secondhand sources, so confirm the appointment and the hours on the USPS passport appointment finder or the State Department facility locator.
- A nearby library: Prospect Heights Public Library (12 N. Elmhurst Rd, Prospect Heights) is an official passport acceptance facility and takes walk-ins, reportedly Monday to Thursday 10 a.m. to 8 p.m., Friday 10 to 5 and Saturday 10 to 4, with applications stopping an hour before closing. It is about 5 miles from Des Plaines. Call the library to confirm the hours; we could not read them on the library's own page.
- Des Plaines Public Library does not do passports: we found nothing about a passport service on the library's own pages. If you were planning to go there for this, call first.
- The Cook County Clerk's passport desk is downtown only: Richard J. Daley Center, Room 1202, 50 W. Washington Street, walk-in, 8:30 a.m. to 4 p.m., with a $35 execution fee. The Clerk's page lists no passport desk at the suburban courthouses, Skokie included, and sends readers to 312-603-6441 for a suburban list. That page also still shows the passport agency's old address at 230 S. Dearborn, which is out of date.
- Urgent travel: Chicago Passport Agency, 101 Ida B. Wells Drive, 9th Floor, Chicago, IL 60605. Monday, Tuesday, Wednesday and Friday 8 a.m. to 3 p.m.; Thursday 10 a.m. to 3 p.m. Closed on weekends and federal holidays. Appointment only, with proof of travel within 14 days or of a foreign visa needed within 28 days. Appointments are free at passportappointment.travel.state.gov, for up to seven people in one household. If you have already applied, call 877-487-2778. Third-party sites that charge to book an appointment are scams.
- What to bring: the original naturalization certificate or certified birth certificate, your photo ID and a photocopy of it, and one 2x2 inch photo taken in the last 6 months.
- Renewing online: eligible adults renew only at opr.travel.state.gov. Acceptance facilities do not handle renewals, only new applications (DS-11).
| Fee | State Department | Acceptance fee |
|---|---|---|
| Adult passport book | $130 | $35 |
| Book for a child under 16 | $100 | $35 |
| Expedite | +$60 | - |
Not sure about a step?
Ask before you do something that touches your immigration status
Applying for a benefit, changing your address, registering to vote or answering a jury summons can all show up in your file. You can speak with Attorney Asim Clinch, a Turkish-speaking immigration attorney serving clients in Des Plaines, in English or Turkish.
25 · Things to do
What are the places to visit in Des Plaines?
Short answer
Seeing Des Plaines costs almost nothing. The 76 acres of Lake Park, Rand Park, the Mountain View Skate and BMX Park, the forest preserves and the Des Plaines River Trail are all free. So is the Des Plaines History Center, open weekdays 10 a.m. to 4 p.m. and on the second Sunday of the month from 10 to 2. Chicago's big museums are 40 minutes away by train, free for Illinois residents on set days.
Steps, documents and official links
| Place | Where | What it is | Admission |
|---|---|---|---|
| Lake Park | West of Lee Street, between Touhy and Howard | A 76 acre space with Lake Opeka, a golf course, a marina, the Memorial Pavilion, picnic shelters and the Flight 191 Memorial to the 1979 air crash. The Park District page gives no hours or admission; for golf and the marina call (847) 391-5730. | Free to enter the park |
| Rand Park | Des Plaines | A playground with swings, slides and climbing frames, benches, two baseball fields, two tennis courts and two half-court basketball courts. The Park District's adult softball leagues play here. | Free |
| Mountain View Skate and BMX Park | 510 E. Algonquin Rd. | An open park for skateboards, rollerblades, scooters and BMX bikes. Open daily 8 a.m. to 11 p.m. all year, unsupervised, with helmets and pads strongly encouraged. The concession stand runs spring to fall. | Free |
| Des Plaines History Center | 781 Pearson St. | Local history, exhibitions and mostly free programs. Open weekdays 10 a.m. to 4 p.m. and the second Sunday of the month 10 a.m. to 2 p.m. The visitor center is at street level. A tour of the 1907 Kinder House is $5 per person by appointment; that building is not accessible to wheelchair or walker users and there is no disabled parking on site. Phone 847-391-5399. | Free (Kinder House tour $5) |
| Des Plaines River Trail and the forest preserves | Along the river on both sides of town | A long riverside trail run by the Forest Preserves of Cook County, for walking, biking and cross-country skiing. Preserve entry is free and the grounds are open every day from sunrise to sunset. Sections of the trail have been under reconstruction, so check the route on the preserve district's page before a long ride. | Free |
| Mountain View Mine | 510 E. Algonquin Rd. | Mining-themed mini golf with waterfalls, caverns and tunnels, plus baseball and softball batting cages. Adults $11.50, youth 17 and under $9, a second round the same day $5, Des Plaines residents $2 off; a batting cage token is $1 for 14 pitches. A winter schedule is posted but it is not clear-cut, so call (847) 391-5733 before you go. | Ticketed |
| Des Plaines Public Library | 1501 Ellinwood St. | Four floors with free Wi-Fi, public computers, study rooms, a Library of Things lending collection and regular programs. No card is needed to walk in and browse. The events calendar is on the library's own site. | Free |
| Downtown | Around Metropolitan Square | Shops, the restored Des Plaines Theatre, the Metra station and the Pace Pulse line. Parking at the Metropolitan Square garage (660 Metropolitan Way), the Civic Center deck (606 Lee St.) and the library deck (1448 Prairie Ave.). The theater's schedule and prices are on its own site. | Free to wander |
| Chicago and the rest of the state | 30 to 45 minutes on Metra UP-NW | From the Des Plaines or Cumberland station to Ogilvie it is $5.50 one way, $11.00 for a Day Pass and $7 for a weekend or holiday Day Pass. On weekends and holidays up to three children 11 and under ride free with a paying adult. The museums' free days for Illinois residents are in our Illinois guide. | Train fare; museums free on many days |
What is free and what is ticketed?
The parks, the forest preserves, the river trail, the skate park, the library and the History Center are free. Mini golf, the batting cages, the golf course and the Kinder House tour are ticketed. We could not find the Park District's pool and program fees on its pages, so we do not print figures here; you see them on the registration screen or by calling (847) 391-5700.
Is there a farmers market?
A summer farmers market does run downtown, but we could not find an official 2026 schedule for it. Do not set out on the strength of third-party listings; check the city's or the chamber's current announcement first. We do not print days or hours here because we could not verify them.
Which event happens when?
The town has two big traditions. Fall Fest, the Park District carnival, comes round every September; the 2026 edition ran from September 18 to 20 and is over, and the 2027 date has not been announced. On the winter side, the tree lighting and the Winter Fair fall in early December and both are free (dates in the box below). October's family event is Harvest Hoot. Summer brings the Taste of Des Plaines and weekly food truck round-ups, whose 2027 dates are not out yet either.
For transit fares and cards, see the public transit section.
26 · Free and family-friendly
What are free things to do in Des Plaines, and where can I go with kids?
Short answer
The playgrounds at Rand Park and Lake Park, the Mountain View Skate and BMX Park, the library and the History Center are all free. In winter the neighborhood ice rinks and the Arndt Park sled hill are free too, but they have no opening date: they open once the weather has been below freezing for a few days. Chicago's museums are free for Illinois resident families on set days, 40 minutes away by train.
Steps, documents and official links
Free all year
- Mountain View Skate and BMX Park: 510 E. Algonquin Rd., open daily 8 a.m. to 11 p.m., all year and free. There is no attendant, which is why a helmet and pads matter. Open to skateboards, rollerblades, scooters and BMX bikes.
- Rand Park: swings, slides, a merry-go-round and climbing frames, benches, a restroom building, ball fields and tennis courts. The easiest address in town for a weekend morning with small children.
- Lake Park: 76 acres west of Lee Street, with the lake, picnic shelters and the Memorial Pavilion. Entering the park is free; golf, the marina and boat rental are separate. Marina and golf course (847) 391-5730.
- The forest preserves and the Des Plaines River Trail: in the Forest Preserves of Cook County's own words there is no fee to enter the preserves or the nature centers, and the grounds are open every day from sunrise to sunset. Almost all programs are free, though some need registration. Picnic groves need a permit. Check which stretch of the river trail is open on the preserve district's page first.
- Des Plaines History Center: 781 Pearson St., free admission, open weekdays 10 a.m. to 4 p.m. and the second Sunday of the month 10 a.m. to 2 p.m. Most programs and events are free too. The Kinder House tour is $5 per person by appointment.
- Des Plaines Public Library: 1501 Ellinwood St., free to enter and no card needed to browse. There is a children's floor, free internet and regular programs. For getting a card, see the city services section.
- The Park District Nature Lab: the Park District's administrative building has a playground and a Nature Lab, and it runs family nature programs on night creatures, stargazing, bird-feeder building and autumn leaf wreaths. Check dates and fees on the registration screen or on (847) 391-5700.
Free in winter: the rinks and the sled hill
- Neighborhood ice rinks: Arndt Park (1990 White St.), Bluett Park (1408 Thayer St.), Cornell Park (Drake Lane at Ardmore Rd.) and West Park (651 S. Wolf Rd.). All four are free and unsupervised, each with one hockey goal, open daily until 10 p.m. "if conditions permit". There is no skate rental, so bring your own.
- The Arndt Park sled hill: 1990 White St., free. The rule is simple: lights on means the hill is open, lights off means closed. Sledding is inside the fence only, and parking is on the street along White Street, Illinois Street and Howard Avenue.
- No opening date: the Park District says the rinks and the hill open with the weather, not with the calendar, and need several days below freezing. As of October 5, 2026 the rinks were not open and no start date had been announced for the 2026-27 season. Call the conditions line on 847-391-5744 before you set out with children.
Chicago's museums, 40 minutes by train
- The free days: Lincoln Park Zoo is free 365 days a year, and Millennium Park, the Chicago Cultural Center and the Lincoln Park Conservatory charge nothing either. The Field Museum is free for Illinois residents on Wednesdays from October 14, 2026, Shedd Aquarium on Tuesday evenings, the Art Institute on the third Thursday evening of the month, and Griffin MSI and the Adler Planetarium on selected days. The full list of dates and the ID rules are in our Illinois guide.
- Proof of residency: adults bring an Illinois driver's license, a state ID, or a photo ID with an Illinois utility bill, lease or pay stub. A license marked "Federal Limits Apply" still shows your Illinois address, so it is accepted. A Des Plaines address is an Illinois address, so these discounts are yours.
- What the train costs: $5.50 one way from the Des Plaines or Cumberland station, $11.00 for a Day Pass. The weekend and holiday Day Pass is $7 and up to three children 11 and under ride free with a paying adult, which makes it the cheapest way for a family to get to a museum on a Saturday. Weekend service is much thinner than on weekdays, so note your return train before you leave.
- With a library card: Illinois libraries can offer museum passes through Explore More Illinois. We could not confirm whether Des Plaines Public Library takes part, so ask at the desk when you get your card.
27 · Turkish consulate
How do I get to the Turkish Consulate General from Des Plaines, and how do I book an appointment?
Short answer
The consulate is at 455 N. Cityfront Plaza Drive, Suite 2900 (NBC Tower, 29th floor), Chicago, IL 60611. Phone +1 312 263 0644, with an after-hours emergency line on +1 773 386 3213. In-person service is by appointment only, 9:30 a.m. to 12:00 noon, booked at konsolosluk.gov.tr. From Des Plaines the trip is a train ride: the Metra UP-NW line reaches Ogilvie in about 40 minutes for $5.50 one way.
Steps, documents and official links
Most readers of this series buy a plane ticket to see a Turkish consulate. For someone in Seattle or Atlanta, renewing a passport means a flight, a day off work and often a night in a hotel. If you live in Des Plaines the same errand is a train ride: 20 miles into the city, about an hour and ten minutes door to door. That is the single biggest advantage you have for keeping a Turkish passport from lapsing.
| Item | Details |
|---|---|
| Address | 455 N. Cityfront Plaza Dr., Suite 2900, Chicago, IL 60611 (NBC Tower, 29th floor) |
| Phone | +1 312 263 0644 |
| After-hours emergency | +1 773 386 3213 |
| Office hours | Weekdays 9:00 a.m. to 12:30 p.m. and 1:30 to 4:30 p.m. |
| In-person service | By appointment only, 9:30 a.m. to 12:00 noon |
| Phone enquiries | 2:00 to 4:00 p.m. |
| District | 13 states (Illinois, Indiana, Iowa, Kansas, Kentucky, Michigan, Minnesota, Missouri, Nebraska, North Dakota, Ohio, South Dakota, Wisconsin) |
Getting there from Des Plaines
- By train (the easier way): the Des Plaines station at 1501 Miner St. is on Metra's Union Pacific Northwest (UP-NW) line, in fare zone 3. Scheduled running time to Ogilvie Transportation Center (500 W. Madison) is 28 to 51 minutes, about 40 on average, at $5.50 one way. From Ogilvie it is roughly a mile east to NBC Tower, a 20 to 25 minute walk, and most people take a taxi or a rideshare for that last leg. Budget about an hour and ten minutes door to door. The station has ticket machines, a waiting room open 5 a.m. to 8 p.m. and 310 parking spaces in seven lots, run by the City of Des Plaines rather than Metra (847-391-5300).
- By car: about 19.5 miles, roughly 33 minutes with no traffic. But your appointment falls between 9:30 a.m. and noon, which is exactly the morning rush, and downtown parking is on top of that. For a first visit the train is the lower-risk choice.
- Timing: applications are taken only in the morning, so you need a morning train. For a 9:30 slot, take something leaving Des Plaines by 8 a.m. at the latest.
Being close does not make the appointment easier
The consular district covers thirteen states: Illinois, Indiana, Iowa, Kansas, Kentucky, Michigan, Minnesota, Missouri, Nebraska, North Dakota, Ohio, South Dakota and Wisconsin. People coming from Detroit, Minneapolis or Cincinnati share your calendar, and slots close weeks ahead. A short journey is not a short wait: open the booking screen the day you realize you need something, rather than in the last month of your passport. Canceled slots go back into the system, so checking on several consecutive days does pay off.
To book: konsolosluk.gov.tr → Randevu Al → Türk Vatandaşları İçin Konsolosluk İşlemleri → Chicago. The "Randevu Al" button on the consulate's own site opens the same national system, where you can also check or cancel an appointment. The 24/7 Consular Call Center is +90 312 292 29 29. E-mail [email protected], fax +1 312 263 1449.
Which service works how?
- Passport: in person only, by appointment, because fingerprints are taken.
- Turkish ID card: in person, by appointment.
- Birth and marriage registration: when you register a child born in Des Plaines, or a marriage made here, with the Turkish civil registry, use a certified long-form copy. You get it from the Cook County Clerk or the Illinois Department of Public Health, then have it apostilled. The document detail is in the birth certificate section.
- Power of attorney: issued at the consulate building only. If it is for a sale, an inheritance or a case in Türkiye, get the wording from your lawyer beforehand, because the appointment itself is short.
- Fees: these change by service and by year. Confirm the current schedule with the consulate or the call center before your appointment rather than relying on figures found online.
- Closures: the consulate is closed on U.S. federal holidays as well as Turkish public holidays. Its online announcements page is not kept current, so a relative traveling in from out of state should call the call center first.
- Military service (askerlik): men born in 2007, and anyone without a deferral, must complete their registration (yoklama) by December 31, 2026, through the consulate or e-Devlet. The paid military service option (dövizle askerlik) for July to December 2026 is the foreign-currency equivalent of 472,653.60 TL, collected in U.S. dollars at the Turkish central bank rate on the day of payment, plus a transfer fee; ask the consulate for the current amount. The figure changes on January 1, 2027, and late-December slots are the hardest to get. Conditions are a U.S. residence or work permit, at least 3 years (1,095 days) of work abroad excluding time spent in Türkiye, the MSB online training, and residence in the mission's district, which Des Plaines is. Applications are in person only. Dual citizens born in the U.S., or who came before 18 and naturalized, can defer until the end of age 35 once their U.S. citizenship is recorded in the Turkish civil registry; for multiple citizens there is no work condition, 3 years abroad is enough. F-1 students defer through the Education Attaché in the same building, [email protected], so one train ride can cover both errands.
PDF: Turkish Consulate General in Chicago: Services Guide 2026, One Train from Des Plaines
28 · Apostille
How do I get an apostille on a Des Plaines document for use abroad?
Short answer
Illinois documents, including birth, marriage and divorce records, school papers and anything notarized by an Illinois notary, get their apostille from the Secretary of State's Index Department. The Chicago office is at 160 N. LaSalle Street, Suite 100 and does it while you wait. The fee is only $2 per document, the cheapest in this series. By mail it takes 7 to 14 business days, so you do not have to go downtown at all.
Steps, documents and official links
- Get the original first. An apostille goes only on an original certified by the official who issued it. Because Des Plaines is in Cook County, that means a certified copy of a birth record from the Cook County Clerk or the Illinois Department of Public Health, a certified copy of a marriage record from the Cook County Clerk, and a certified copy of a divorce record from the Cook County Circuit Clerk. The detail is in the birth certificate and marriage sections.
- If notarization is needed: a private document such as a power of attorney, affidavit or declaration must be notarized by an Illinois notary. Illinois cannot certify the signature of an out-of-state official or notary. Do not take a document signed by a circuit clerk or a judge to a notary; it is already an official record.
- Apostille: Illinois Secretary of State, Index Department, 160 N. LaSalle Street, Suite 100, Chicago, IL 60601, phone 312-814-8218, weekdays 8 a.m. to 4:30 p.m. (the last half hour, 4:00 to 4:30, is document review only).
- Fee: $2 for each apostille or certificate, and every document needs its own. Pay with a single check or money order made out to the Illinois Secretary of State; ask the office about cash and cards.
| Route | How | Time |
|---|---|---|
| By mail (easiest from the suburbs) | Application for Authentication form, the original documents and a self-addressed stamped envelope to Index Department, 160 N. LaSalle St., Suite 100, Chicago, IL 60601 | 7 to 14 business days |
| In person, Index Department | 160 N. LaSalle St., Suite 100, weekdays 8 a.m. to 4:30 p.m. | While you wait, first come first served |
| In person, Chicago Flagship | 125 W. Monroe St., Chicago, IL 60603, phone 312-814-5896 | While you wait |
| In the suburbs | Melrose Park (1903 N. Mannheim Rd), Lake Zurich (951 S. Rand Rd), Aurora (970 N. Lake St, Suite B) | While you wait |
- Without going downtown: if you are not in a hurry, mail is the sensible route from Des Plaines. If you are, Melrose Park is the nearest suburban counter, straight south down Mannheim Road; Lake Zurich is northwest and Aurora west. Call first to confirm that the office handles apostilles that day.
- The Illinois offices authenticate documents for foreign use only, which is exactly what a document bound for Türkiye needs.
- Federal documents: an FBI background check or a naturalization certificate is apostilled by the U.S. Department of State's Office of Authentications instead, on Form DS-4194, at $20 per document.
- Translation: an apostille does not translate the document. A sworn translation may still be needed where you use it.
29 · Time and flights
What is the time difference between Des Plaines and Türkiye, and is there a nonstop flight?
Short answer
Türkiye stays on UTC+3 all year, while Des Plaines is on Central Time with daylight saving. So Türkiye is 8 hours ahead until November 1, 2026, and 9 hours ahead from then to March 14, 2027. At 9 a.m. here it is 5 p.m. in Istanbul now, and 6 p.m. after November 1. Turkish Airlines flies nonstop from O'Hare (ORD) to Istanbul, and in the city's own words the airport is five minutes away by car.
Steps, documents and official links
- The airport is on your doorstep: this is the practical advantage of living here. The city says O'Hare is "just five minutes away", meaning off-peak driving. You need no second city and no long airport transfer for an Istanbul flight. The flip side of that closeness is aircraft noise; the city even has an O'Hare Noise Compatibility Commission.
- To the airport on transit: Pace's Pulse Dempster Line and Route 250 run from Des Plaines to the O'Hare Multi-Modal Facility, where the airport's own ATS train takes you to the terminals. The other route is a bus (209, 221, 226 or 230) to a CTA Blue Line station and the Blue Line to its O'Hare end. With checked bags, most families still drive or take a taxi.
- ORD to Istanbul: Turkish Airlines flies nonstop between O'Hare and Istanbul Airport (IST), averaging about 10 hours 40 minutes. We do not print a frequency here because it changes with the season: check the current schedule before you book. International departures are usually from Terminal 5, but check the airline's terminal a few days before the flight, because assignments move.
- U.S. clock changes: daylight saving time starts on the second Sunday of March and ends on the first Sunday of November: November 1, 2026 and March 14, 2027. Türkiye does not change its clocks, so the gap shifts twice a year on its own.
- Calling Türkiye: offices and banks there generally work 9 a.m. to 5 p.m., which is 1 a.m. to 9 a.m. here. To reach an office in Türkiye, aim for the early hours of your morning. The Chicago consulate's own phone enquiry hours are 2 to 4 p.m. local time, so that call fits inside a normal working day.
- Connecting options: when the nonstop is expensive or full, connections through Europe come up. Check whether the country you connect in needs a transit visa; that is not the same for a Turkish passport everywhere.





