01 · Driver's license
How do I get a driver's license in Naperville?
Short answer
The Illinois Secretary of State issues licenses and Naperville has its own facility, but the address changed. The office moved in November 2025 from 931 W. 75th Street to 1771 W. Diehl Road, Unit 110, and it is appointment only. Hours are Monday to Friday 7:30 a.m. to 5 p.m. and Saturday 7:30 to noon. Phone 312-793-1010; book at 800-252-8980. Illinois no longer issues the Temporary Visitor Driver's License.
Steps, documents and official links
First, the fact that shapes this whole guide: Naperville is in two counties
One sentence to keep in mind: Naperville straddles two counties and the line is 87th Street. The city says it plainly on its own contact page: the portion north of 87th Street is in DuPage County and the portion south of 87th is in Will County. Your marriage license, your baby's birth certificate, your property tax bill, your jury summons and your low-income energy help all follow that line, so find out in your first week which side of 87th Street your address is on. Your lease, your property tax bill and your city utility account all show it.
The good news: your driver's license is not affected. Licensing is a state function, not a county one, so you go to the same office with the same documents whether you live north or south of 87th. The county only changes emissions testing, property tax and the county counters.
Step by step
- Book first, do not walk in. The facility record says "Drivers and Vehicle Appointment Required": both driver and vehicle transactions need an appointment. Book through the Secretary of State appointment portal or call 800-252-8980; the facility line is 312-793-1010.
- Do not go to the old address. The office moved in November 2025 and the old address (931 W. 75th St., Suite 161) still shows up in map apps and commercial listings. The correct address is 1771 W. Diehl Road, Unit 110, Naperville, IL 60563. The new building is about 3,000 square feet larger with more parking.
- One counter, several tasks. The state set this up as a one-stop shop, so a license, REAL ID, title, plates, a renewal sticker, a disability placard, the written test, the road test and motorcycle tests are all done here. You do not need to drive to Chicago or Wheaton.
- Bring one document from each of four groups. Signature (A), date of birth and legal status (B), SSN (C) and Illinois residency (D). REAL ID requires two documents from group D, and originals only. Which document falls in which group is set out in the table in our Illinois guide.
- Surrender your old license. The state requires you to hand in any license or ID from another state or another country.
- Take the tests. Vision screening, the 35-question written test for a Class D license and, if required, a road test. Road tests stop 30 minutes before closing and are not given after dark, and you must bring the insurance card for the car you drive.
- Wait for the card. You leave with a temporary paper license and the real card arrives by mail. A four-year license costs $30 for ages 21 to 68. You must report an address change to the Secretary of State within 10 days.
The Naperville facility
| Item | Detail |
|---|---|
| Address | 1771 W. Diehl Road, Unit 110, Naperville, IL 60563 |
| Phone | 312-793-1010 (appointments 800-252-8980) |
| Hours | Monday to Friday 7:30 a.m. to 5 p.m., Saturday 7:30 to noon, closed Sunday |
| Appointment | Required, for both driver and vehicle transactions |
| Services | First license, renewal, duplicate, instruction permit, written and road tests, motorcycle tests, vision screening, REAL ID, plates, renewal stickers, title transfer, disability placards, address change |
| Payment | Cash, checks, credit and debit cards (cards carry a processing fee). Payments to the Illinois Department of Revenue are by check or money order only |
These hours come from the November 2025 opening announcement and may have changed since, so confirm on the facility finder when you book.
What if I have no SSN?
Illinois no longer issues the Temporary Visitor Driver's License: Public Act 103-0210 barred new TVDLs after July 1, 2024. Applicants who cannot get an SSN now apply for the standard four-year license, which is printed "Federal Limits Apply" and is not a REAL ID. If you hold a document from USCIS or DHS showing you are authorized to be in the United States, you can present that instead of an SSN. If you hold no such document, the state requires proof of 12 months of Illinois residency for a first license. One warning: the state facility records still list TVDL services, and that line belongs to a repealed rule. Do not plan around it. The details are in our Illinois guide.
Do I need a REAL ID?
Domestic flights and some federal buildings require a REAL ID or another accepted document such as a passport; a REAL ID card carries a gold star in the top right corner. The Naperville facility processes REAL ID. TSA accepts only the printed card, not the temporary paper document you leave the counter with, so if you are flying out of O'Hare or Midway, wait for the card.
02 · Foreign license
Can I drive in Naperville on my Turkish license?
Short answer
Yes, for 90 days. The Secretary of State allows new residents to drive on a valid license from their home country for 90 days. Illinois does not recognize the International Driving Permit, so an IDP on its own does not help. A Turkish license is not exchanged for an Illinois one either: Türkiye is not on the no-test exchange list, so you surrender your license and take the vision screening and the written test.
Steps, documents and official links
- Test language: the written test is given in English. We found no Turkish exam and no Turkish Rules of the Road book. Interpreter rules and the detail are in our Illinois guide.
- Road test: we found no official statement exempting a foreign license holder, so plan on taking it. The good news is that the Naperville facility gives road tests, so you do not have to travel.
- Do not lose the 90 days to the appointment calendar: the Naperville office is appointment only and gathering documents takes time. If you have no SSN, the 12-month residency requirement applies. Check the calendar in your first week.
- Visitors: people who are not settling in Illinois may use their foreign license for the length of their stay, and the same applies to the spouse and children of a student enrolled at an Illinois college.
- Do I need a car? There is no CTA train in Naperville and the Pace bus network is thin. You have two Metra stations, four Pace routes and one on-demand service (public transit). If you work in downtown Chicago the train can carry you; for groceries, school runs and doctor visits inside the city a car is realistic. The city even suspended its own Guaranteed Ride Home program after Pace service cuts.
Documents, appointments and fees are in the license section above.
03 · Car
How do I register a car in Naperville, and is there a city vehicle sticker?
Short answer
No city vehicle sticker: no vehicle sticker or wheel tax appears in the city's own list of local taxes, so the sticker Chicago charges does not apply here. What remains is the state side: title and plates with the Secretary of State within 30 days of moving, $165 for the title and $151 for plates. Emissions testing applies on both sides of the county line: free, every two years, no appointment.
Steps, documents and official links
1. The state side: title and plates
- Get Illinois insurance first. Minimum coverage is $25,000 for injury or death of one person, $50,000 for more than one person and $20,000 for property damage. Keep the insurance card in the car.
- Book an appointment. The Naperville facility (1771 W. Diehl Rd., Unit 110) requires an appointment for vehicle transactions too; title, plates, transfers and renewal stickers are all done there.
- Bring the documents and the form. Application form VSD-190, the original out-of-state title, the odometer reading, the VIN and the signatures. An Illinois title does not need to be notarized.
- File the tax form. A vehicle titled and registered elsewhere for at least three months before you moved is exempt from Illinois tax, but you still file the form that shows the exemption (RUT-50 when you bought from a private party, RUT-25 from an out-of-state dealer). Vehicle sales carry the 7 percent state retail sales tax, of which the city receives 1 percent.
- Get the emissions test. See the next heading.
| Item | Amount |
|---|---|
| Title (first issue) | $165 |
| Standard passenger plates and annual renewal | $151 |
| Total for the first transaction (title plus plates) | $316 |
| Emissions test | free |
| Naperville city vehicle sticker | none |
2. Emissions testing applies on both sides of 87th Street
The Illinois vehicle emissions program tests cars registered in the Chicago area, and all of Naperville is inside that area. DuPage County is covered in full. In Will County the statute excludes a list of ZIP areas, but none of Naperville's Will-County ZIPs is on that list, so the southern half of the city is covered too. That mapping comes from the 2017 text of the statute compared against the city's ZIP codes, so get the definitive answer by plate or VIN from the Illinois Air Team eligibility tool, which is the authority.
- How it works: the test is every two years, free and without an appointment. Most gasoline cars and light trucks from 1996 on get an OBD test.
- Exemptions: new vehicles for their first four years, diesels, electric vehicles, motorcycles and pre-1996 models.
- The reminder: a Test Notice is mailed up to four months before your plates expire. Plates are not renewed for a vehicle that has not passed or complied, so test before you renew.
- Stations: commercial directories list a testing station in Naperville, but we could not confirm it on the official station page, so we are not printing an address. Find the nearest station on the Air Team site or call 844-258-9071.
3. The city side: which local taxes exist?
The city's own tax page lists its local charges one by one, and no vehicle sticker or wheel tax appears. What is on the list:
| Local tax | Rate |
|---|---|
| Home rule sales tax | 0.75 percent |
| Food and beverage tax | 1.0 percent citywide, plus 0.75 percent downtown |
| Hotel and motel tax | 5.5 percent |
| Local gas tax | $0.04 per gallon |
| Real estate transfer tax | $1.50 per $500 of sale price (properties inside the city limits) |
So for someone moving from Chicago the clearest saving is the missing city sticker. Finance Department: 630-420-6059. The Metra lots do charge, but that is a daily parking fee, not a sticker (public transit section).
PDF: Car Registration, Emissions Testing and I-PASS in Naperville: 2026 Guide
04 · Tolls
Do I need an I-PASS in Naperville, and how do I pay a toll I missed?
Short answer
Naperville has two toll roads: I-88, the Reagan Memorial Tollway, runs along the north side and I-355, the Veterans Memorial Tollway, along the east. The Illinois Tollway is fully electronic with no cash lanes, and the no-transponder rate is double the I-PASS rate. If you have no transponder, open a Pay By Plate account within 14 days of the trip and you avoid the extra charges.
Steps, documents and official links
- How to get one: I-PASS is a prepaid account. You can pick up a transponder free at a Tollway customer service center or order it online; retail outlets charge a service fee. A transponder bought online or in a store has to be activated (1-800-824-7277 or online).
- Auto-replenish: linking the account to automatic top-up is the simplest way to avoid charges piling up.
- Pay By Plate: with no transponder you can open an account within 14 days of the trip and backdate it to the first trip, with no penalty or extra fee. It works for rental cars, borrowed cars and visitors.
- If you miss the 14 days: an invoice arrives 30 days after the unpaid toll, with further notices at 60 and 90 days, each adding a fee per toll.
- Do not let tolls build up: the Secretary of State lists a suspension for unpaid tolls among the reasons a license has to be reinstated.
A transponder genuinely pays off here: the city is 28 miles west of Chicago, and trips to the airports, to the northwest suburbs and out of state all use those two roads. Current rates are on the Tollway rate page, with different daytime (6 a.m. to 10 p.m.) and overnight rates. The rate structure, the missed-toll process and customer service details are in our Illinois guide.
05 · Public transit
How do I get from Naperville to Chicago, and what do the train and parking cost?
Short answer
Naperville has two Metra stations, both on the BNSF line and both in Fare Zone 4: one way to Chicago Union Station is $6.75, a monthly pass is $135, and an all-stops train takes about 64 minutes. Station parking no longer uses permits: it is $3 a day, paid by license plate. Pace buses are $2.00 with Ventra transit value and $2.25 cash.
Steps, documents and official links
Two stations, one line, one zone
| Station | Address | Waiting room | Parking |
|---|---|---|---|
| Naperville | 105 E. 4th Ave., Naperville, IL 60540 | 5 a.m. to 7:30 p.m. | 31 lots, 1,652 spaces, all daily fee, 39 ADA spaces |
| Route 59 | 1090 Illinois Route 59, Aurora, IL 60504 (north lot at 475 Fairway Drive) | Weekdays 5 a.m. to 8:30 p.m., closed weekends | 20 lots, 4,424 spaces (3,360 daily fee), 67 ADA spaces |
Both are on the BNSF line and both are accessible. The Naperville station has ticket machines and Amtrak stops there too. The Route 59 station carries an Aurora address, but the north lot is run by the City of Naperville and the south lot by the City of Aurora: 630-420-6100 for the north lots, 630-256-3580 for the south. Newcomers call the wrong city over this one.
Metra fares (Zone 4)
| Ticket | Full | Reduced |
|---|---|---|
| One way (Chicago Union Station, Zone 1) | $6.75 | $3.25 |
| Day pass | $13.50 | $6.50 |
| Day pass 5-pack (app only) | $64.25 | - |
| Monthly pass | $135.00 | $67.50 |
| A trip that does not touch Zone 1 (Naperville to Aurora, for example) | $3.75 one way | - |
| Saturday, Sunday and holiday day pass (systemwide) | $7.00 | - |
Buy at the station machine, in the Ventra app or on the train. Children under 7 ride free, and reduced fares apply to seniors, riders with disabilities, K-12 students, active-duty military and SNAP recipients. The SNAP reduced-fare program is scheduled only through December 31, 2026, and we do not know what happens after that. Metra customer service is 312-696-3872 and the regional travel information line is 312-836-7000.
How long is the ride?
Metra's own trip pages show an all-stops train covering Naperville to Chicago Union Station in 64 minutes: a 5:16 p.m. departure arrives at 6:20, and an 8:16 p.m. departure arrives at 9:20. Express trains skip stops during weekday peaks and are faster, but we could not verify an official express time, so we are not printing one. The first inbound weekday train leaves at 4:13 a.m., then 4:41, 5:17 and 5:47, with evening trains at :16 past the hour. Saturday and Sunday inbound trains also run roughly hourly at :16, but weekend service is much thinner. Exact times are on the BNSF line page.
Parking: the permit system is gone, it is daily by plate now
Pay attention here, because older articles are still circulating. In Naperville there is no Metra parking permit and no permit waiting list any more. The system works like this:
- Price: every space is $3 a day. A week is $14.25 (5 percent off) and a month is $54 (10 percent off).
- When you pay: weekdays 6 a.m. to 6 p.m. Free after 6 p.m., on weekends and on major holidays. ADA spaces are free.
- How you pay: by license plate. In the PayByPhone app use zone 3441 for Route 59 and zone 3442 for Naperville; or use a daily fee machine in the lot (exact change in cash, Visa and MasterCard) or a smart card from the Municipal Center. Enter the wrong plate and there is no refund, so check it twice.
- Overnight: not allowed 2 to 5 a.m. Monday to Friday. Allowed on weekends and city holidays in the north-side lots, at the daily rate.
- DuPage Children's Museum lot: $3 a day for commuters arriving before 9 a.m., in marked spaces only.
- Bikes: both stations have bicycle parking. The Route 59 bike locker program ended on September 8, 2025.
- Who runs the lots: the city, not Metra. The transportation group is at 400 S. Eagle St., 630-420-6100.
Pace buses: a thin network, so plan around it
Fixed-route fares are $2.00 with Ventra transit value and $2.25 cash ($1.00 and $1.10 reduced). The all-day routes the city lists:
| Route | Where | Days |
|---|---|---|
| 530 West Galena-Naperville | West Aurora to the Aurora Transportation Center, Fox Valley Center, downtown Naperville and the Metra station | Weekdays and Saturday |
| 559 Route 59 | The Route 59 corridor | Weekdays and Saturday |
| 714 Naperville-College of DuPage-Wheaton | Naperville to College of DuPage and the Wheaton Metra station | Weekdays |
| 722 Ogden Avenue | The Ogden Avenue corridor | Weekdays and Saturday |
- Pace Naperville / Aurora On Demand: a weekday reservation-based shared ride. The service area is bounded by I-88, Ferry Rd., Warrenville Rd., Naper Blvd., Gartner Rd., West St., Ogden Ave. and Eola Rd., and includes Fox Valley Mall. Book online or call 630-453-4599 at least 10 minutes ahead. The fare is the same as the fixed routes.
- At rush hour Pace runs feeder service to and from both Metra stations.
- Route 714 posted a detour affecting the Naperville and Diehl stop on September 18, 2026; check the route page before you ride.
- Guaranteed Ride Home is suspended: the city stopped the program because of Pace service cuts. So there is no safety net that gets you home if you miss the last train.
- Ride DuPage serves seniors and people with disabilities; we could not read its full terms, so ask on the city transportation page or at 630-420-6100.
Airports
- O'Hare (ORD) is roughly 25 to 30 miles away and Midway (MDW) roughly 30 to 35. We could not confirm these distances on an official source, so we are not printing drive times; plan for traffic.
- No direct train. There is no one-seat ride from Naperville to either airport. By transit you take Metra BNSF to Union Station and change to the CTA Blue Line for O'Hare or the Orange Line for Midway. We could not measure the total time, and with luggage this route is long, so a car or a shuttle is more realistic for an early flight.
- The city describes itself as 28 miles west of Chicago, with a population of 153,337.
- Turkish Airlines nonstop service between O'Hare and Istanbul is covered in the time and flights section.
06 · Electricity and gas
How do I set up electricity and gas in Naperville, and is there a deposit?
Short answer
Naperville is unusual in this series: the city owns the electric utility. You do not call ComEd, you call the city Finance Department (630-420-6059) and give two business days notice. A deposit is mandatory: $150 for electricity or two months of estimated charges, whichever is greater, and $100 for water and wastewater on the same rule. A renter gets the deposit back when the account closes. Gas comes from Nicor Gas (888-642-6748).
Steps, documents and official links
Electricity: a city department, not a company
Naperville runs a municipally owned electric utility with 63,747 customers as of January 2026, buying its power through the Illinois Municipal Electric Agency. The utility office is the Department of Public Utilities-Electric at 1392 Aurora Avenue. For anyone moving from Chicago or another suburb this is the biggest change of habit: you call city hall to open an electricity account, not a utility company.
| Need | Number |
|---|---|
| New service and billing | 630-420-6059 |
| Report a power outage (Customer Care Center) | 630-420-6060 |
| Streetlights | 630-420-6095 |
| Water main breaks, taste, pressure, sewer backups | 630-420-6137 |
| Gas: Nicor Gas | 888-642-6748 (emergency 888-NICOR4U) |
| Trash and recycling: Groot | 630-892-9294 |
How to open the account
- Give two business days notice. That is the city rule, so calling on moving day is not enough.
- Apply through the Help Center or by phone. The city's online request system is called the Help Center and you have to create a login first; otherwise call 630-420-6059.
- Pay the deposit. The municipal code (8-1C-3.12 and 8-2C-8) is explicit: $150 for electricity or two months of estimated charges based on historical use, whichever is greater, and $100 for water and wastewater or two months of estimate, whichever is greater. Owners get the deposit credited after two years of on-time payments; for renters the deposit is held until the account closes, then applied to the final bill, with any remainder issued as a credit on the bill rather than a check.
- Finance Department: 400 S. Eagle St., Naperville, IL 60540. In person Monday to Friday 8 a.m. to 4:30 p.m.; the billing call center answers Monday to Friday 7 a.m. to 7 p.m.
Is an SSN or ID required? The honest answer
Rather than guess, here is what we found: the city pages we read list no SSN, ID or lease requirement for opening an account. They mention only the deposit, the Help Center registration and the two-day notice. We could not open the online request form itself, so we are also not claiming that no SSN is asked. Do the simple thing: call 630-420-6059 and ask which documents they want, and have your passport and your ITIN letter, if you have one, ready. The ID rules for private companies such as ComEd and Nicor (foreign passport, ITIN, consular ID) are in our Illinois guide, but the city utility sits outside those rules.
Not every Naperville address is on the city utility
This is a trap. The city's electric service area covers 46 square miles while the city itself covers about 39, and ComEd serves some parts of Naperville. We found no official map of the boundary. So when you look at a home, ask the landlord or agent for the last electricity bill, or call 630-420-6059 and ask about your address. Who sends the bill changes the deposit, the assistance programs available to you and the shut-off rules that apply.
Rates
- 2026 residential rate: a $21.52 monthly customer charge plus $0.11968 per kilowatt hour.
- Average residential use is 844 kWh, which the city puts at an average bill of $121.87 after a roughly $6 increase in January 2026. The city projects an average of $129.68 for 2027.
- The city says its rate is 16 percent lower than surrounding communities. When comparing, note that ComEd's Price to Compare is only the supply part of a bill, not the whole bill.
- Empower: the city's free online dashboard for your usage; you log in with your account number.
Shut-offs and winter protection: a real gap
The state commission rules on the winter shut-off moratorium, the ban on disconnection in freezing weather and the ban on deposits for low-income households are written for investor-owned companies such as ComEd and Nicor (see our Illinois guide). Naperville's municipal utility sits outside that structure, and we could not find the city's own disconnection policy on the pages we read. So do not assume your power cannot be cut in winter. If you are struggling, the city Help Center has a Utility Bill Payment Plan request; open it before the balance grows.
Help with the bill: three systems and a county-line trap
1. The city's own grant: up to $600 a year
Through a program run with Loaves & Fishes, the city gives up to $600 per calendar year. You need an open city utility account and household income at or below 300 percent of the federal poverty level, and you must apply for and use LIHEAP and LIWAP first. The city does not take the applications: call 630-355-3663 and press 4. You get a call back in three to five business days and the process usually takes one to two weeks. The grant is applied straight to your city utility account. Funds run out, and reset on January 1.
2. LIHEAP: where you apply depends on 87th Street
This is one of the most important points on the page, because the two counties say different things.
| Your side | Where you apply | What they say |
|---|---|---|
| DuPage County (north of 87th Street) | DuPage County Community Services, 421 N. County Farm Rd., 3rd floor, Wheaton; 630-407-6500 or 1-800-942-9412. Application sites include Naperville Township (630-355-2786), Loaves & Fishes (630-355-3663), Lisle Township (630-968-2087), Milton, Winfield and the Xilin Association | The county page says help is for "households, regardless of citizenship status". Income limit is 300 percent of poverty (30-day gross: $3,990 for one person, $5,410 for two, $6,830 for three, $8,250 for four). The season opened October 1, 2026. If your power is already off you can walk in weekdays 8 a.m. to 4 p.m.; first-time applicants are told to call first |
| Will County (south of 87th Street) | Will County Center for Community Concerns, 815-722-0722 | Opened October 1, 2026 for households with someone 60 or older, a child 5 or under, certain disability benefits, an imminent or actual disconnection or a broken furnace; open to everyone income-eligible from November 1, 2026, through August 13, 2027. But the documents the agency lists include a Social Security card for every person in the household |
That contradiction has to be said out loud. The state program's own page says people without an SSN or ITIN may still apply (see our Illinois guide), and the DuPage side says it does not look at citizenship status. The Will County agency's document list implies the opposite. Settle it before you go: whichever side you are on, call first and ask whether you can apply without an SSN, and write down the answer along with who told you.
3. A second Naperville trap: a lower income limit
Because the city's electric utility is not an investor-owned company, Will County's LIHEAP page groups City of Naperville customers with propane companies, in the federally funded category with a lower income cap: 60 percent of state median income (30-day: $3,441 for one person, $4,500 for two, $5,558 for three, $6,617 for four). Customers of ComEd, Ameren, Nicor, North Shore and Peoples get the 300-percent-of-poverty cap ($3,990 for one person). So your neighbor on the same income may qualify when you do not, simply because the city sells you your electricity. We read that split on the Will County page; we saw no such grouping on the DuPage side. The statewide ComEd and Nicor discount rates also do not apply to city utility customers.
Internet, phone and television
The city contact page names three providers: Comcast 866-594-1234, Astound 866-496-9669 and AT&T 800-288-2020. The city does not say which serves your address, so ask the building manager or the companies. Discounted packages for low-income households are covered in our Chicago guide.
07 · Water and trash
Who bills water in Naperville, and how much is trash collection?
Short answer
Both come from the city. Water and sewer are a city utility on the same Finance Department account, drawing Lake Michigan water through the DuPage Water Commission. Trash and recycling come from the city's contracted hauler Groot at $15.70 a month, added to your city utility bill. There is no separate trash sign-up: service starts automatically once the city electricity and water accounts exist.
Steps, documents and official links
Water and sewer: a city utility
- Where it comes from: Naperville takes Lake Michigan water through the DuPage Water Commission, which is supplied by the City of Chicago. The utility office is the Department of Public Utilities-Water at 1200 W. Ogden Ave.
- Opening an account: the same route and the same number as electricity, Help Center or 630-420-6059, two business days ahead, with a $100 deposit or two months of estimate (see the electricity section).
- Problems: for a main break, water taste, pressure or a sewer backup call 630-420-6137.
- Rates: here we have to be honest. The only capture we could read of the city's water and sewer rate page is far too old, so we are not printing 2026 water and sewer unit prices. Before you move, call 630-420-6059 and ask for the current rate and a typical household bill so you can budget properly.
Trash and recycling: Groot, on the city bill
- Fee: $15.70 a month for refuse and recycling, on your city utility account. The figure can change each year.
- No separate sign-up: curbside service begins as soon as your city electricity and water accounts are open, so you do not call a hauler.
- Carts come from the city: 35, 68 or 95 gallon.
- What is included: two bulk items a week free and one appliance a week free.
- Groot: for a missed pickup, bulk items or appliances call 630-892-9294, weekdays 8 a.m. to 5 p.m.
Environmental Collection Campus: a drop-off site in town
Naperville is better served here than most suburbs around it. The address is 156 Fort Hill Drive:
| What | When |
|---|---|
| Recycling drop-off | Wednesday and Saturday 8 a.m. to 4 p.m. |
| Household hazardous waste (paint, chemicals, batteries, medication) | Saturday and Sunday 9 a.m. to 2 p.m., open to all Illinois residents |
| Electronics | Weekdays 7 a.m. to 3 p.m. |
The hazardous waste days being open statewide matters: people drive in from other towns, so expect a line at weekends.
08 · City services
Does Naperville have 311, and how do I report a problem to the city?
Short answer
There is no 3-1-1 number to dial in Naperville. The city equivalents are two web systems, the Help Center and the Public Works Request Center, plus one phone line: the Customer Care Center at 630-420-6060, which also takes power outage reports. The main city line is 630-420-6111. A library card is free for city residents and the list is short: a photo ID and proof of address, with no SSN.
Steps, documents and official links
Which number do you call?
| Need | Number |
|---|---|
| Customer Care Center (general questions, power outages) | 630-420-6060 |
| Main city line | 630-420-6111 |
| Billing, new service and deposits (Finance) | 630-420-6059 |
| Water, sewer, main breaks | 630-420-6137 |
| Public Works (potholes, streetlights, trees, snow) | 630-420-6095 |
| Code Enforcement (housing standards, inspection requests) | 630-420-6693 |
| Police, non-emergency | 630-420-6666 |
| Fire, non-emergency | 630-305-5900 |
| Animal control | 630-420-6178 |
| Social Services | 630-420-6174 |
| Senior Services | 630-420-6031 |
| Fair Housing (housing discrimination) | 630-420-6190 |
| Emergency management | 630-420-6009 |
| Call before you dig (JULIE) | 811 |
| Life-threatening emergency | 911 |
- Help Center: the city's question and request portal. Opening a utility account, a payment plan and most administrative requests run through it, and you create a login first.
- Public Works Request Center: a separate system for potholes, street flooding, streetlight outages, trees and snow removal.
- Naper Notify: the city's free alert system, sending emergency and city information by phone, text, email and app notification. Sign up in your first week.
- Language: the city pages we read are in English, and we found no Turkish page.
87th Street and townships: which office is yours?
Naperville has two layers above the city: the county and the township. The county runs marriage licenses, birth certificates, property tax and elections; the township shows up in property assessment, LIHEAP intake and passport applications. From the city's own page:
| Your address | County | Township | Phone |
|---|---|---|---|
| North of 87th Street, west of Washington St. | DuPage | Naperville Township | 630-355-2786 |
| North of 87th Street, east of Washington St. | DuPage | Lisle Township | 630-968-2087 |
| South of 87th Street, west of Washington St. | Will | Wheatland Township | 331-229-3917 |
| South of 87th Street, east of Washington St. | Will | DuPage Township | 630-759-1317 |
Small slivers of Winfield and Milton Townships also fall inside the city. Watch one confusing name: "DuPage Township" is actually in Will County, with its office in Bolingbrook. So the word DuPage in its name should not send you to DuPage County; that office provides Will County services (see the marriage license section).
A Naperville Public Library card
- Three branches: Nichols Library, 200 W. Jefferson Ave., 60540; Naper Blvd. Library, 2035 S. Naper Blvd., 60565; 95th Street Library, 3015 Cedar Glade Dr., 60564. Phone 630-961-4100.
- Who gets a free card: residents of incorporated Naperville aged 18 and over. You register online or in person.
- Two document options: Option A, a current photo ID showing your current address, such as an Illinois driver's license or state ID. Option B, a photo ID plus proof of address: a bank account, an Illinois license renewal notice or receipt or permit, current vehicle registration, mortgage or loan documents, a rent receipt within 60 days, a utility bill within 60 days, or postmarked personal mail within 60 days. The library adds that "additional documents, not listed, may be acceptable upon review by staff". No SSN appears on the list.
- Is a foreign passport accepted? The page says only "a current photo ID" and does not name a foreign passport, so we are not claiming either way: call 630-961-4100 and ask before you go.
- Children: a responsible adult who holds a Naperville card signs for them.
- Renewal: cards renew automatically when the address checks out against the national change-of-address database.
- Outside the city limits: you buy a fee card. For June 1, 2026 to May 31, 2027 the rate is $0.1658 per $100 of assessed valuation on the DuPage side and $0.1655 on the Will side; renters pay 15 percent of one month's rent. It is free for veterans exempt from property tax and for students 18 and under on free or reduced lunch. People outside the city who pay property tax to the library district can get a free three-year nonresident taxpayer card.
- You can use it without a card: reading in the library, the public computers, the Wi-Fi and the programs are open to everyone. For a newly arrived family that is the easiest win of the first week.
09 · Renting
What should I watch for as a tenant in Naperville?
Short answer
Naperville's own rules sit on top of state law, and three of them matter. Short-term rentals are banned in the city, with fines of $1,000 a day; heat must be at least 68 degrees Fahrenheit in every habitable room from October 1 to May 1; and the city's own fair housing ordinance bars discrimination by legal source of income and national origin, with a 90-day complaint window. We found no city rental license requirement.
Steps, documents and official links
1. Rental license: we found none, which is not the same as none existing
Some Illinois suburbs, Des Plaines among them, require landlords to hold a city rental license. On the Naperville pages we read we found no such requirement. The only registration the city asks for is voluntary: an owner may register a rental address with the Finance Department so that a tenant's utility deposit can be held until the account closes. That is a billing arrangement, not a license. Rather than say there is none, we say we found none; if you are unsure, ask Code Enforcement at 630-420-6693.
2. Property maintenance standards: the 68 degree rule
The city applies its property maintenance code to all rentals, and these are the clauses most useful to a tenant:
- Heat: from October 1 to May 1 the temperature in every habitable room must be at least 68 degrees Fahrenheit. If the apartment will not warm up in midwinter, that is a city code violation, not just a dispute with your landlord.
- Hot water: the water heater has to deliver at least 110 degrees.
- Occupancy: how many people may live in a unit is capped by habitable square footage. If you are sharing a crowded place, ask Code Enforcement for the limit.
- You can request an inspection: as a tenant you may ask the city to inspect, at 630-420-6693 or [email protected].
3. Short-term rentals are banned
Ordinance 20-087, effective September 1, 2020, bans short-term rentals in Naperville. The fine is $1,000 a day, rising to $2,500 a day for a repeat offense within 12 months. Two practical consequences:
- Looking for a short-term apartment to bridge a few months until you find a permanent home will not work in Naperville; think about a hotel, extended-stay lodging or going straight to a lease.
- If you own, or you will be away from your rental for a while, listing it nightly is prohibited here. Seeing listings online does not mean the rule has been lifted.
Boarding rooms: permitted only in an owner-occupied home, with a maximum of two in a single-family house.
4. The city's fair housing ordinance: do not miss the 90 days
Naperville's Human Rights and Fair Housing Ordinance (Municipal Code Title 12) bars discrimination on the basis of race, color, religion, sex, national origin, ancestry, age, marital status, familial status, disability, military status, sexual orientation and legal source of income, which includes housing vouchers.
- The city's own example speaks directly to newcomers: it lists "I can't rent to you until I see your Green Card" as an example of national origin discrimination.
- The complaint window is 90 days, and complaints go to the city Human Rights and Fair Housing Commission: [email protected], 630-305-5315; the liaison is 630-420-6190.
- Important: the window at the state Department of Human Rights is one year. So if the city's 90 days have passed, the state route is still open. When you choose a route, do not give up the longer one without asking an attorney whether both are available to you.
5. I have no SSN. Can a landlord turn me down for that?
No. The Illinois Human Rights Act has barred housing discrimination based on immigration status since January 2024, and the state Department of Human Rights lists screening out applicants who have no SSN as an example of an unlawful practice; landlords are told to accept an ITIN for a credit check. Keep your correspondence and ask for the reason for a denial in writing. More in our Illinois guide.
6. Deposits, rent control and notice periods
On the city pages we read we found no local deposit cap, rent control or notice ordinance; again, we found none rather than there being none. So the rules that apply are the state ones:
| Item | Illinois rule |
|---|---|
| Deposit cap | No cap in state law (one month's rent is common in practice) |
| Returning the deposit | An itemized damage list within 30 days if deductions are made, otherwise the full amount within 45 days |
| Penalty for a violation | Twice the deposit plus costs and attorney fees from a landlord acting in bad faith |
| Rent control | None statewide |
| Notice | 30 days for a month-to-month tenancy, 60 days year to year |
The detail, the new application-fee law and the eviction process are in our Illinois guide. We could not confirm whether DuPage or Will County has its own tenant ordinance of the kind suburban Cook County has.
7. Rental assistance: the county line again
Which agency administers housing vouchers also depends on your address: the DuPage Housing Authority on the DuPage side and the Housing Authority of Joliet on the Will side. The city page lists 630-690-3555 for Section 8, but we could not confirm which agency that number belongs to, so verify before you call. The free legal help the city points to: Prairie State Legal Services and the HOPE Fair Housing Center.
10 · Property tax
How does property tax work in Naperville, and how big is the exemption?
Short answer
Property tax is run by the county, not the city, and in Naperville which county depends on 87th Street: DuPage to the north, Will to the south. The county Treasurer sends the bill in two installments. For tax year 2025 both counties took the installments on June 1, 2026 and September 1, 2026. The general homestead exemption here is up to $6,000, not the $10,000 used in Cook County.
Steps, documents and official links
Which office is yours?
| DuPage County (north of 87th) | Will County (south of 87th) | |
|---|---|---|
| Treasurer address | 421 N. County Farm Rd., Wheaton, IL 60187 | 302 N. Chicago St., Joliet, IL 60432 |
| Phone | 630-407-6500 | 815-740-4675 |
| In person | Weekdays 8 a.m. to 4:30 p.m., plus a drop box | Weekdays 8:30 a.m. to 4:30 p.m. |
| Tax year 2025, first installment | June 1, 2026 | June 1, 2026 |
| Tax year 2025, second installment | September 1, 2026 | September 1, 2026 |
| Bills mailed | Spring | May 1, 2026 |
| Late charge | 1.5 percent a month per late installment | First installment 1.5 percent a month from June 2, rising 1.5 points each month (3 percent from July 2, 4.5 from August 2, 6 from September 2, 7.5 from October 2); second installment 1.5 percent from September 2 and 3 percent from October 2 |
| How to pay | Online by credit card (2.10 percent fee) or e-check from an account, by mail to Wheaton, at a bank, or in person | By mail (USPS postmark accepted), in person, online |
Will County's own calendar also sets out the rest of 2026: the delinquent list is published November 4 and 5, 2026 (a $10 publication fee applies from October 7), the last day to pay before the tax sale is November 30, 2026 and the tax sale is December 1, 2026. DuPage also holds its annual tax sale in November, but we could not confirm the 2026 dates on an official page, so call 630-407-6500 if you have a late balance. Bills for tax year 2026 go out in May 2027.
Exemptions: do not carry Cook County numbers over here
The $10,000 homeowner exemption you may have read about, or heard from a friend in Chicago, is specific to Cook County and does not apply in Naperville. Here:
| Exemption | Amount | Condition |
|---|---|---|
| General homestead exemption | Up to $6,000 off the assessed value | You must live in the home on or before January 1 of the tax year |
| Senior exemption | Up to $5,000 | Age 65 and over |
| Senior freeze | Freezes the assessed value | Income limit: $65,000 in the DuPage capture; the Will County assessment office says the limit rises to $75,000 for the 2026 assessment year |
| Disability exemption | $2,000 | - |
| Returning veteran | $5,000 | - |
| Home improvement | Up to $25,000 | - |
We read the DuPage amounts on an undated page capture, so confirm them on the county's own page or by phone before you apply. Assessment is done by township assessors (Naperville, Lisle, Wheatland and DuPage townships) and fed to the county Supervisor of Assessments; Will County mailed exemption renewal forms on April 10, 2026 and runs renewal events. For neither county could we find an official statement on whether an ITIN holder or a noncitizen can claim an exemption, or which ID is accepted, so we are not carrying the Cook County ID list over here; call the county and ask which ID they take before you apply.
The city's own charges
- Real estate transfer tax: $1.50 per $500 of sale price for properties inside the city limits. Ask your real estate attorney or title company who pays it before closing.
- Home rule sales tax: 0.75 percent. The local gas tax is 4 cents a gallon.
- The city says its share of property tax funds its long-term obligations, the library and Naper Settlement.
11 · School
How do I enroll my child in school in Naperville, and is an SSN required?
Short answer
No SSN is required: neither district lists a Social Security number among its enrollment documents. Naperville has two districts, Naperville District 203 and Indian Prairie District 204. The key point: both of them include DuPage and Will County addresses, so the district is set by your street address, not your county. Which side of 87th Street you live on does not decide the school.
Steps, documents and official links
1. Find the district first: the county line does not help here
This guide keeps coming back to what 87th Street changes. School is the place where that line does not work: both districts cross the county boundary, so each one has students on the DuPage side and on the Will side. You cannot reason "I live on the Will side, therefore I am in this district". Before you sign a lease or a contract, check the address against the district's own boundary map, because your child's school depends on it.
| District | Office | Phone | Coverage |
|---|---|---|---|
| Naperville Community Unit School District 203 | 203 W. Hillside Rd., Naperville, IL 60540 | 630-420-6300; enrollment 630-548-4320 | More than 16,000 students. Both DuPage and Will addresses |
| Indian Prairie School District 204 | 780 Shoreline Dr., Aurora, IL 60504 | 630-375-3000; residency and registration 630-375-3020 | The fourth-largest district in Illinois, 46 square miles: parts of Naperville, Aurora, Bolingbrook and Plainfield |
2. District 203: two steps, by appointment
- Start with the online Enrollment Intake Form. That is the first step only; it does not complete enrollment.
- Then an in-person appointment: the Centralized Enrollment Office in the District 203 Administration Building, 203 W. Hillside Rd. Appointments are booked through SignUpGenius and the district does not encourage walk-ins. The office is open weekdays 7:30 a.m. to 3:30 p.m. (Monday to Thursday in summer).
- What to bring: the student's original or certified birth certificate, a parenting or custody agreement if one applies, and proof of residency.
- The residency document list: the district publishes it in four categories (homeowner, renter, third-party homeowner, third-party renter), but those forms are image files we could not read. Call 630-548-4320 before your appointment and ask exactly what to bring.
- If you move: a family that moves within the district has to verify residency again in person.
- Help: the School Services Manager is at 630-420-6446. Staff can assist Spanish-speaking families.
Moving in soon: the student has to live inside district boundaries. A family moving into the district within 60 days can enroll with a signed sales contract or lease and a non-resident tuition charge of $102 per day; that is the 2025-26 figure, so ask the district for the current one.
3. District 204: ParentVUE and the residency office
- Register online through ParentVUE; registration for 2026-27 is open. School staff then inspect the original identity documents.
- Proof of identity and age: for a first-time student, an original or certified birth certificate, a valid passport, or another record recognized by a court. Illinois law requires the district to inspect the original within 30 days, so a copy may get you started but the original is expected.
- Proof of residency: one strong document (a property tax bill or proof of payment, mortgage papers, a signed lease and/or proof of last month's payment, a letter from a trailer-park manager, or a landlord's letter of residence in lieu of a lease); or two supporting documents (driver's license, vehicle registration, voter registration, a cable or credit-card bill, a bank statement, a public aid card, homeowners or renters insurance, a recent gas, electric or water bill, a library card showing the address, or a moving-van rental receipt).
- Health records: immunization record, physical exam, eye exam (kindergarten and first-time students) and dental exam (kindergarten, 2nd and 6th grade, due May 15). On October 15 a student missing the immunization or exam papers is excluded from school; a student transferring from out of state or another school may show an appointment card and gets 30 days.
- No SSN is listed.
- Families without stable housing: families in shared housing, a hotel or a vehicle may qualify under McKinney-Vento; call 630-375-3020.
- Annual residency check: the district verifies residency for every family each year through a third-party vendor, or by the family providing proof (three documents if the vendor cannot verify). The district's own FAQ says giving false residency information is a Class C misdemeanor, so do not guess on an address.
- Preschool: 630-375-3030.
4. SSN and immigration status
Neither district's published document list mentions a Social Security number, and state law sits above that. Illinois wrote the ban on asking about immigration status into its own statute with Public Act 104-0288, effective January 1, 2026, and the state Board of Education repeated it in guidance in August 2026. Under Plyler v. Doe (1982), every child living in the United States attends public school regardless of their own or their family's immigration status. The detail is in our Illinois guide.
5. Is there Turkish-language support?
No, and it would be wrong to suggest otherwise. District 203 has a Multilingual Learners department, a bilingual parent advisory council and Spanish dual-language sites, and its enrollment pages are also offered in Spanish. District 204 runs a Multilingual Learners program with a newcomers resource guide and a home-language process. We found no Turkish program in either district, so a Turkish-speaking child would normally receive English language development support. This comes from the districts' program and menu titles, so ask the school for detail.
PDF: Enrolling a Child in School in Naperville: District 203 and District 204, 2026 Guide
12 · Health
I don't have insurance. Where can I get care in Naperville?
Short answer
In a life-threatening emergency call 911: emergency rooms must screen and stabilize you regardless of insurance, ability to pay or immigration status. The hospital in town is Edward Hospital, 801 S. Washington St., and its own page says care is free for patients whose income is at or below 200 percent of the federal poverty level. For routine care the nearest low-cost route is Access DuPage, but it is not free and it is open only to residents on the DuPage side.
Steps, documents and official links
The hospital in town: Edward Hospital
- Address: Endeavor Health Edward Hospital, 801 S. Washington St., Naperville, IL 60540. Phone 630-527-3000, with emergency care on site. For non-emergency transport, Edward Ambulance Services is 630-544-6767.
- Financial assistance, in its own words: Endeavor Health says its financial assistance policy "offers free care to qualifying patients whose income is at or below 200 percent of the Federal Poverty Level", with discounts for patients above that or who are underinsured. The policy document shows a 100 percent discount up to 200 percent of poverty (about $31,920 for a single person) and a smaller discount above it.
- How to apply: through a financial counselor. The phone number is on your billing statement. The application asks for income, expense and asset documents.
- Immigration status: we found no statement about immigration or citizenship in the policy text. That is silence, not a promise, so ask before you apply.
- Complaints: the Illinois Attorney General Health Care Bureau is at 1-877-305-5145.
- State law applies as well: the Hospital Uninsured Patient Discount Act limits what an uninsured Illinois resident can be charged, and the application window is short. Ask about both, not one instead of the other; the detail is in our Illinois guide.
Routine care: which route is open to which side of town?
This split is the classic Naperville trap, because eligibility depends on the county you live in:
| Route | Who qualifies | Cost |
|---|---|---|
| Access DuPage | DuPage County residents only (north of 87th Street), age 19 and over, uninsured, income at or below 250 percent of poverty | Joining is free but the care is not: around $15 per primary care visit |
| VNA Health Care (a federally qualified health center network) | Open to anyone, no county requirement | Discounted for the uninsured who qualify, not free |
| Will County Community Health Center | The nearest federally funded center for residents on the Will side | Sliding fee by income, not free |
| Will-Grundy Medical Clinic (Joliet) | Uninsured or underinsured adults in Will and Grundy counties | Its own page says there is no cost for care |
- VNA Health Care: 630-892-4355. The nearest sites to Naperville are Bolingbrook (396 Remington Blvd. #230), Aurora (323 Weston Ave.) and Wheaton (111 N. County Farm Rd., inside the DuPage County Health Department building, with primary care Mondays 12 to 4 only). It says it accepts Medicaid, Medicare, commercial insurance and the uninsured, and "offers discounted services for those who are uninsured and qualify". Benefits assistance staff help with applications.
- DuPage County Health Department: 111 N. County Farm Rd., Wheaton, 630-682-7400.
- Will County Community Health Center: 1106 Neal Avenue, Joliet, 815-727-8670.
Addresses, fees and the full list are in the next section, free and low-cost clinics.
Children and pregnancy
- All Kids: the state children's health program covers children under 19 living in Illinois regardless of immigration status. Apply at ABE.illinois.gov or call 1-800-843-6154.
- Pregnancy: the Moms and Babies program covers pregnancy and the 12 months after birth regardless of immigration status.
- Where to apply: there is a state benefits office in town: the IDHS Family Community Resource Center, 1717 Park St., Suite 105, Naperville, IL 60563, 630-328-1000 (TTY 866-322-3092). Cash assistance, SNAP and medical applications go through that office or ABE.Illinois.gov.
The picture for adults: an important warning
The Illinois program that covered undocumented adults is closed: Health Benefits for Immigrant Adults ended on July 1, 2025 and the senior program, HBIS, is not taking new enrollment. A federal change on October 1, 2026 removed refugees, asylees and some other groups from federally funded Medicaid. So anything you read online saying "Illinois covers undocumented adults" is no longer accurate. Buying coverage (Get Covered Illinois, open enrollment November 1, 2026 to January 15, 2027), emergency Medicaid and the help lines are in our Illinois guide.
The city's own door
If you do not know where to turn, call the city's Social Services unit at 630-420-6174 (Senior Services 630-420-6031). It is not a clinic but a referral door. Mental health crisis: the 988 suicide and crisis line works with interpreters.
13 · Health
Where can I find a free or low-cost clinic in Naperville?
Short answer
Start with the honest answer: we could not confirm a single free clinic inside Naperville. The genuinely free options are out of town: the Will-Grundy Medical Clinic in Joliet and a dental clinic in Wheaton. The nearest low-cost route is Access DuPage, but it is not free and it is open only to residents on the DuPage side. Confirm your eligibility and the fee by phone before you go.
Steps, documents and official links
Three sentences first
- We could not confirm a free clinic in Naperville. The only clinic listed at a Naperville address in the state free-clinic directory is run by a congregation as its own ministry, and since this series does not list providers of that kind, we leave it out.
- Free care is a trip. The nearest clinic whose own page says there is no cost for care is in Joliet, and the free dental clinic is in Wheaton.
- The sharpest county trap is right here: Access DuPage will not take a Naperville resident who lives south of 87th Street, because the program is open only to DuPage County residents. Same city, same income, different answer.
The genuinely free ones
Will-Grundy Medical Clinic · Joliet · adults, free
The wording on its own page is unusually clear: "Free healthcare for uninsured and underinsured adults in Will and Grundy Counties" and "There is no cost for care; donations are welcome but never required". Services include primary care, specialty care, mental health, diagnostic tests and labs, and prescription medications. One nuance: the clinic's mission page describes "no or low-cost medications", so medicine may carry a small charge.
Who qualifies: uninsured or underinsured adults living in Will and Grundy counties. The clinic says "if you are unsure whether you qualify, please call us". Bring a photo ID "if you have one", your medications, your records and proof of income "if available". Interpreters are available. Its page says nothing about immigration status, so we make no promise on its behalf. A clinic directory lists the income limit as 220 percent of the federal poverty level, but we could not verify that on the clinic's own page.
Address: 213 East Cass Street, Joliet, IL 60432. Hours: Monday to Thursday 9 a.m. to 5 p.m., plus Saturday clinics twice a month 9 to 2, by appointment only.
(815) 726-3377 · willgrundymedicalclinic.org
Chicago Dental Society Foundation Dental Clinic · Wheaton · dental, free
An independent nonprofit staffed by volunteer dentists, and its own fact sheet says: "Patients pay nothing for care and the clinic does not bill insurance providers or public aid." Basic dental care only: exams, cleanings, x-rays, basic fillings, extractions, dentures and partials.
Who qualifies: residents of Cook, Lake and DuPage and the collar counties with household income at or below 200 percent of the federal poverty level. Proof of household income is required, and directory text also mentions a photo ID and proof of residence. Immigration status is not mentioned. It works by appointment and the fact sheet gives no opening hours; one listing says weekdays 9 to 5, but we could not verify that on the clinic's own document. The fact sheet is about 18 months old, so confirm by phone before you go.
Address: 416 E. Roosevelt Rd., Suite 102, Wheaton, IL 60187.
(630) 260-8530
DuPage Dispensary of Hope · Wheaton · a free pharmacy for the uninsured
A DuPage Health Coalition program that describes itself as "a free pharmacy for the uninsured": low-income uninsured people "may be able to get some or all of your medications at no charge", up to 90 days of a covered medicine per visit. Not every drug is free; the pharmacy is full service and sells medicines outside the program at retail.
Requirements: you must be uninsured (no private or public insurance, no Medicaid, Medicare, employer or ACA plan), have a valid prescription and meet the income guidelines. Access DuPage members are pre-qualified. Its page says nothing about immigration status.
Address: 400 N. County Farm Rd., Wheaton, IL 60187. Hours: weekdays 8 a.m. to 5 p.m.
630-784-4288 · dupagehealthcoalition.org
Low cost, not free
Access DuPage · low cost, and DuPage residents only
Two words must not be mixed up here. The program's own page says "Access DuPage is a free program that helps eligible residents receive low-cost healthcare services": in other words joining is free, the care is not. Co-payments run about $15 per primary care visit, usually $5 to $15 for specialty care, small amounts for labs and diagnostics, and $10 to $20 per prescription ($50 for a non-formulary drug). The program also states plainly that it is not health insurance.
It carries one of the clearest statements on immigration we read in this series: "All immigration statuses are welcome!" Accepted photo ID includes a passport, a state ID, a driver's license and a Matricula Consular. The program also says it "makes every effort to respect the privacy of applicants and does not routinely share enrollee specific information with other agencies, except to determine eligibility or secure medical treatment".
Requirements: at least 30 days as a DuPage County resident, age 19 or over, not eligible for other coverage (Medicaid, Medicare, ACA, employer), and household income at or below 250 percent of the federal poverty level. Proof of income and address are required, and you re-enroll each year.
Enrolling in Naperville: Naperville Township, 139 Water St., Naperville, 630-355-2786, by appointment only. Other sites: the DuPage Health Coalition, 845 E. Geneva Rd., Carol Stream (walk-in Monday to Thursday 8 to 12 and 1 to 4; 630-510-8720 ext. 205) and county health department locations. Phone applications with Spanish-speaking staff: 331-716-7571 and 331-716-7574.
If you live on the Will side: this program is not open to you. An address south of 87th Street is not a DuPage residence, so the Will-Grundy clinic above and the Will County center below are your routes instead.
Will County Community Health Center · Joliet · sliding fee
The federally qualified health center of the Will County Health Department. Its own page is explicit: "As a Federally Qualified Health Center, Will County Community Health Center offers discounts based on federally established guidelines" and "patients without insurance are on a sliding fee scale". It accepts Medicaid, Medicare and private insurance, as well as Visa and MasterCard. This is not free. The Joliet site offers same-day sick visits for non-life-threatening problems, first come first served, with routine care by appointment. The pages we read say nothing about immigration status.
Address: 1106 Neal Avenue, Joliet, IL 60433.
815-727-8670 · willcountyhealth.org
DuPage County Health Department clinics · sliding fee
The Central Public Health Center (111 N. County Farm Rd., Wheaton) and the Southeast Public Health Center (422 N. Cass Ave., Westmont) offer medical, behavioral health, dental, immunization and pharmacy services. The county's 211 directory entry lists the cost as "sliding scale, Medicaid, self-pay", so this is not free. Main number 630-682-7400.
One caution: that same directory entry lists a Social Security card and a birth certificate among required documents. That comes from the county directory rather than the department's own clinic page, and nothing is said about immigration status. Call before you go and ask which documents are actually needed, because directory entries go stale.
Hospital bills
Edward Hospital in Naperville has a financial assistance policy that gives free care at or below 200 percent of the poverty level and discounts above it. If a bill arrives, ask for a financial counselor before you pay; the detail is in the care without insurance section.
Ask before you book
- Are you accepting new patients, and is there an age, income, insurance or county of residence requirement?
- Are the visit, labs, medication, dental care and outside referrals billed separately?
- Which documents do I bring for the discount or for free care?
- Is a Turkish interpreter available, and do I need to ask in advance?
You can search federally qualified health centers in the IPHCA locator and free and charitable clinics in the IAFCC directory. Two cautions: no center on the first list is free, and the second directory lists clinics that are free and clinics that charge a nominal fee together, so appearing in it does not mean the visit is free.
14 · Marriage
How do I get a marriage license in Naperville?
Short answer
The city does not issue one, the county does. And here is the rule most people miss: the license comes from the county where the ceremony will be held, not the county you live in. Both counties charge $35, both applicants appear together in person, the license takes effect the day after it is issued and is valid 60 days. The ID rules differ, and that is what really matters for a Turkish applicant.
Steps, documents and official links
The ceremony decides which county you go to
There are two separate lines here and they should not be confused:
- A marriage license comes from the county where the ceremony will take place. The DuPage Clerk says on its own page that the license is "only for use in DuPage County" and checks the venue address to confirm it is in DuPage. So if you live north of 87th Street but will marry in Joliet, you get the license from Will County, and the reverse applies too. We could not confirm on a Will County page whether a Will license is valid only inside Will, so the safest course in every case is to apply in the county of the ceremony.
- A birth certificate comes from the county where the birth happened (see the next section).
The two counties side by side
| DuPage County Clerk | Will County Clerk | |
|---|---|---|
| Address | 421 N. County Farm Road, Wheaton, IL 60187 | 302 N. Chicago St., Joliet, IL 60432 |
| Phone | ID questions 630-407-5500; courthouse weddings 630-407-8232 | 815-740-4615 |
| Hours and appointments | Licenses weekdays 8 a.m. to 4 p.m., no appointment; none issued after 4 p.m. | Weekdays 8:30 a.m. to 4 p.m., by appointment; appointments book up two weeks or more ahead |
| Fee | $35 (cash or check; cards carry a 3.5 percent transaction fee) | $35 |
| Validity | Effective the day after issue, valid 60 days; the one-day wait cannot be waived | Effective the day after issue, valid 60 days |
| How to apply | Complete the online application first, then both of you attend with the application confirmation (a screenshot is accepted), valid ID and the fee | Complete the application first, then both of you attend the appointment |
ID: the two counties do not have the same rule
For someone newly arrived from Türkiye this is the most important paragraph on the page.
DuPage County (Wheaton): a foreign passport alone is not enough
- Accepted on its own: a valid U.S. driver's license, a U.S. state ID, a U.S. passport or a U.S. military ID.
- If you hold none of those, two documents from this list: a certified birth certificate (with a certified translation if the record is in another language), a valid unexpired foreign passport (the physical original, not a picture of it), U.S. naturalization papers, a valid U.S. resident card, a life insurance policy in force for one year showing the date of birth, or any valid unexpired consulate ID card. Affidavits and photographs are not accepted.
- In other words: if all you have is a Turkish passport, that is not enough in DuPage and you need a second document alongside it. In practice the easiest second document is a birth record with a certified English translation, or a valid consular ID card from the Turkish Consulate General in Chicago (see the consulate section).
- Translation and translators: in DuPage a translator must be a blood relative of one party or unrelated to both, at least 18, and carry photo ID.
Will County (Joliet): a foreign passport is listed as enough on its own (verify it)
- The Will County Clerk's list of documents accepted on their own includes a U.S. driver's license or state ID, a U.S. passport, a foreign passport and a U.S. military ID; if you have none of those, two documents are required (a certified birth certificate, a foreign consulate ID, a U.S. permanent resident card, naturalization papers). Documents not in English need a certified English translation.
- A caution: we reached this through a search extract of the Clerk's page rather than the page itself. So do not set out relying on "a foreign passport is enough on its own": call 815-740-4615, confirm it, and write down the answer.
The nearest Will counter to Naperville: Bolingbrook
Will County licenses are also issued at satellite offices, and the nearest one to Naperville is the DuPage Township office. Do not let the word DuPage in its name mislead you: that office provides Will County services (see the township table).
- Address: 241 Canterbury Lane, Bolingbrook, IL 60440. Phone 630-759-1317.
- By appointment only, 9 a.m. to 3 p.m., with the last appointment at 3 p.m. Both parties attend and you fill in the application in advance.
- Fees: $35 for the license, plus $16 for two certified copies, which the office strongly suggests ordering. Cash only: no cards and no checks.
- A bonus: the same office also takes first-time U.S. passport applications by appointment (a $35 cash processing fee plus the State Department fee by check or money order), so you can plan the license and the passport at one office (see the U.S. passport section).
- Other Will satellites: Crete Township (1367 Wood St., Crete) and Plainfield Township (22525 W. Lockport St., Plainfield, 815-436-8308). An appointment is required at all of them.
The other rules
- Age: no consent is needed at 19 and over, provided you are not blood relatives; at 18 you bring a certified birth certificate and photo ID; at 16 or 17 a parent, guardian or judge must give sworn consent in person.
- A previous marriage that ended within the last six months requires a certified divorce decree or death record.
- Who performs the ceremony: the Clerk only issues the license; the couple finds the officiant. For a courthouse wedding before a judge in DuPage, you book online (630-407-8232).
- A copy of the marriage record: in DuPage, $14 for the first copy and $2 for each additional one, through the Clerk or VitalChek.
- Your surname: you do not have to change it. A name change through marriage is not a court matter: you take the marriage certificate to the Social Security Administration and update your record. The state rules for a name change outside marriage are in our Illinois guide.
15 · Birth
How do I get a birth certificate for a baby born in Naperville?
Short answer
A birth certificate comes from the County Clerk of the county where the birth happened, not where you live. DuPage charges $14 for the first copy and $2 for each extra; Will charges $12 and $4. The ID lists differ as well: Will accepts a foreign passport, and DuPage's list does not include one. The city's own page sends you to the wrong office.
Steps, documents and official links
The mistake on the city's page
Naperville's own contact page points to the DuPage County Health Department (630-682-7378) for birth and death certificates. But the DuPage County Clerk's own page says the Clerk issues DuPage birth, death and marriage certificates. Follow the city's pointer and you knock on the wrong door. The right office is the County Clerk.
Which county? The one where the birth happened
Each Clerk issues certificates only for births that occurred in its own county. The hospital in Naperville is Edward Hospital, 801 S. Washington St., and that address is north of 87th Street, in DuPage County, so a baby born there is normally a DuPage record. That is an inference from the address rather than an official statement, so check the place and county of birth on the baby's certificate. A baby born at a hospital in Will County is a Will record.
| DuPage County Clerk | Will County Clerk | |
|---|---|---|
| Address | 421 N. County Farm Rd., Wheaton, IL 60187; in person weekdays 8 a.m. to 4:30 p.m. (fill in the request form first) | 302 N. Chicago St., Joliet, IL 60432; walk in, with most requests handled in minutes |
| Birth certificate | First copy $14, each extra ordered at the same time $2 | First copy $12, each extra ordered at the same time $4 |
| Death certificate | First copy $18, each extra $6 | Not verified in this research |
| By mail | P.O. Box 1028, Wheaton, IL 60187, with an ID copy and a check or money order | Attn: Vital Records, Will County Clerk, 302 N. Chicago St., Joliet, IL 60432, with the request form (English or Spanish), an ID copy and a check or money order |
| By email | Not available: no orders by phone or email | Email the signed form with an ID scan to [email protected] and call 815-740-4615 to pay by card |
| Online | Through VitalChek only (a $10 service fee, plus UPS if expedited) | Expedited through VitalChek (extra fees) |
| Payment | Cash or check; cards carry a 3.5 percent fee | At the counter: cash, check, money order or card |
ID: the difference that matters
DuPage: a foreign passport is not on the list
The IDs the DuPage Clerk accepts for a records request are an Illinois license or state ID, a U.S. military ID, a Selective Service card, an out-of-state driver's license, a U.S. naturalization certificate, a U.S. immigration card and a U.S. passport. A foreign passport does not appear on that list. If you hold none of those documents the Clerk asks you to call: 630-407-5500. For a newly arrived parent who does not yet have an Illinois ID this can be a real obstacle, so call before the baby arrives and ask which document you can bring.
Will: a foreign passport is accepted
The Will Clerk's list of documents accepted on their own: a U.S. driver's license or state ID (a mobile ID is not accepted), a U.S. passport, a foreign passport, a U.S. military ID and a U.S. naturalization certificate. If you hold none of those, two items are required, one of which must show a current address and only one of which may be a bill or piece of mail (a utility bill, an insurance card, a vehicle registration, a credit card and the like).
Who may request one?
- DuPage: the person themselves (18 or over), a parent named on the record, a court-appointed guardian, a legal representative or a court-authorized agent.
- Will: the person themselves (18 or over), a parent named on the record, a documented guardian or legal representative, and anyone for genealogy if the record is 75 years old or more.
- Corrections: the Clerk cannot correct a birth record; the Illinois Department of Public Health does that.
- For a birth elsewhere in Illinois: the county of birth or IDPH (217-782-6553, 312-814-2793). Processing by mail takes a long time; the detail is in our Illinois guide.
- A free copy: DuPage issues a free birth certificate to people experiencing homelessness and certain other qualifying applicants, certified by an agency.
Practical notes
- Ask for certified copies: a U.S. passport application and registration in Türkiye both need a certified copy, not a photocopy. Extra copies are cheap enough that taking a few usually makes sense: $2 each in DuPage and $4 each in Will.
- The baby's SSN: if you request a Social Security number while the birth is being registered at the hospital, the card arrives by mail and you do not have to visit an SSA office. There is no SSA office in Naperville (see the SSN section).
- Apostille: an apostille for a birth certificate you will use in Türkiye comes from the Index Department of the Secretary of State (see the apostille section).
16 · Social Security
How do I get a Social Security number in Naperville?
Short answer
SSNs are issued only to people with work authorization or a legally required reason. If you asked for an SSN in your immigrant visa application, the card is mailed to you. People who adjust status with Form I-485, and EAD applicants who checked the SSN box, also get the card automatically. Otherwise you start online and visit an SSA office. There is no SSA office in Naperville; the nearest is in Woodridge, about 8 miles away.
Steps, documents and official links
- What to bring: current immigration documents (green card, I-94 or EAD) with a valid passport, and a birth certificate if you have one. No photocopies or notarized copies. SSA suggests waiting 10 days after arrival so DHS records can be verified.
- F-1 and J-1: an SSN is available only once you are authorized to work (on-campus job, CPT, OPT), not just for enrolling in school.
- Your ZIP code decides which office serves you, not which one is nearest. Naperville spreads across several ZIP codes and two counties, which makes this messier here than in most towns: two families on the same side of the city can be assigned to different offices. Check which one is yours with the SSA office locator before you drive anywhere.
- Appointments: SSA has asked for appointments for most business since the start of 2025. We could not confirm that on an official page, so call 1-800-772-1213 and ask whether you need one before you go to a counter. Either way the service is free.
- After a name change through marriage: update your SSA record at any office, free of charge. In Illinois a name change on marriage is not a court matter; you take the marriage certificate to SSA.
SSA offices nearest to Naperville
| Office | Address | Phone | From downtown Naperville |
|---|---|---|---|
| Woodridge (nearest) | 7440 Providence Dr, Woodridge, IL 60517 | (866) 303-2724 | About 8 miles, a 17 minute drive |
| Aurora | 1325 N. Lake Street, Aurora, IL 60506 | (877) 274-5412 | About 12.6 miles, a 21 minute drive (about 8.7 miles from the Route 59 area) |
| Joliet | 552 Houbolt Rd, Joliet, IL 60431 | (866) 783-7302 | About 22 miles, a 37 minute drive |
All three are open weekdays 9 a.m. to 4 p.m., and the addresses and hours come from SSA's own office file. We worked out the distances from map data; SSA's official assignment runs by ZIP code. If you live in the southern, Will County part of town, Joliet may be the office that serves you even though it looks far on paper, so check the locator.
What can I do in Naperville without an SSN?
- Driver's license: Illinois abolished the Temporary Visitor Driver's License on July 1, 2024. Applicants without an SSN now get a standard four-year license marked "Federal Limits Apply", after proving at least 12 months of Illinois residency. The consular IDs the state accepts belong to five Latin American countries, and Türkiye is not among them, so a Turkish applicant relies on a passport. See the driver's license section.
- Renting: since January 1, 2024, an Illinois landlord may not screen out an applicant purely for not having an SSN, and must accept an ITIN. See the renting section.
- School: no SSN is needed to enroll a child, and neither of the two school districts serving Naperville lists one among its documents. See the school enrollment section.
- A library card: Naperville Public Library's card requirements do not mention an SSN; a photo ID showing your address, or a photo ID plus proof of address, is what it asks for. See the city services section.
- Taxes: people who cannot get an SSN but have to file use an ITIN (see the tax section below).
SSA says itself that an SSN is not required for a driver's license, for school enrollment or for private health insurance. We could not find which ID either county accepts for a property tax exemption, so if you have bought a home, call the county assessment office before you apply.
17 · Taxes
What income tax do I pay in Naperville, and how do I get an ITIN?
Short answer
Naperville has no city income tax; income is taxed only at state level, and the Illinois rate is flat for everyone at 4.95 percent. There are no brackets, and the personal exemption for 2026 is $2,925 per person. On sales tax the state rate on general merchandise is 6.25 percent, with the city's 0.75 percent home rule share and county shares on top. People who cannot get an SSN but must file use Form W-7 to get an ITIN; the nearest IRS office that reviews ITIN documents is in Downers Grove.
Steps, documents and official links
Income tax
- Flat rate: the Illinois Department of Revenue sets individual income tax at 4.95 percent of net income. No brackets, so the rate does not change with your salary.
- No city income tax: neither Naperville nor Chicago levies one. Moving from New York or Philadelphia, that difference is in your favor; coming from Texas or Florida it is the other way round, so build the 4.95 percent into your budget from the start.
- Exemption: $2,925 per person for the tax year beginning January 1, 2026 (it was $2,850 in 2025), with another $1,000 for people 65 or over and for people who are blind. It is not available if federal adjusted gross income is over $500,000 on a joint return or $250,000 otherwise.
- Two returns: the federal return goes to the IRS and the state return (IL-1040) to the Department of Revenue. The 2026 return is due in April 2027. There is no separate state tax number; your federal SSN or ITIN is used on the state return too.
- Credits with an ITIN: Illinois gives its own Earned Income Tax Credit to ITIN filers, and families with a child under 12 can also claim a state Child Tax Credit worth 40 percent of it. A qualifying child may have an ITIN rather than an SSN. That is different from the federal rule.
Sales tax and the city's own taxes
- The rate depends on your address: the state rate on general merchandise is 6.25 percent, with city and county shares on top. The city's own tax list shows a 0.75 percent home rule sales tax, a local gas tax of 4 cents a gallon and a hotel tax. On August 1, 2026 the transit tax rose by 0.25 point in Cook, DuPage, Kane, Lake, McHenry and Will counties, and because Naperville sits in two of those counties the increase reaches you on either side of town. Look up the exact rate for your address with the MyTax Illinois rate finder; we do not print one percentage here because it changes street by street.
- Restaurant and takeout bills: the city's food and beverage tax is 1.0 percent citywide and 1.75 percent in the downtown tax area, where another 0.75 percent applies. Since January 1, 2026 it covers drive-thru and carry-out businesses with no dining room, not just meals eaten on the premises. So an extra line above the sales tax on your receipt is not a mistake.
- Groceries: the state's 1 percent grocery tax ended on January 1, 2026. The law let municipalities impose their own grocery tax instead, and we did not see one on the city's tax list, but check your first grocery receipt anyway. The county transit share still applies to groceries.
- Do not confuse this with Chicago prices: the combined Chicago rate is about 10.5 percent, and the city has its own items such as the checkout bag tax and a tax on alcohol. Those apply inside the city limits, not in Naperville.
How do I get an ITIN?
- Complete Form W-7 and attach it to your federal return unless an exception applies.
- Have your documents verified. Three routes: mail the passport to the IRS in Austin, use a Certifying Acceptance Agent, or book an IRS office that reviews ITIN documents in person. With a CAA or an IRS office you do not put your passport in the mail; the documents are handed back at the end of the appointment.
- Wait. Processing usually takes 7 weeks, or 9 to 11 weeks in filing season (January 15 to April 30).
- Naperville is not on the list: the IRS list of offices that review ITIN documents in person includes Downers Grove, Schiller Park, Orland Park, Chicago, Rockford, Springfield and several other Illinois cities, but not Naperville, which has no IRS counter at all. The nearest is Downers Grove, about 8.3 miles and a 17 minute drive from downtown. We read its address as 2001 Butterfield Rd., Downers Grove, IL 60515 and its hours as weekdays 8:30 a.m. to 4:30 p.m. from the text of the IRS locator in search results, because the IRS Illinois page does not print the street address, so confirm both on the IRS office locator before you go.
- Appointments are required: IRS offices work by appointment only, on 844-545-5640. Bring a government photo ID and your taxpayer identification number. Interpretation by telephone is available.
- No local agent named here: we did not research which Certifying Acceptance Agents work in Naperville, so we name none. Check the IRS list of agents instead.
- Expiry: an ITIN not used on a return for three consecutive years expires.
18 · Starting a business
How do I start an LLC in Naperville, and do I need a city business license?
Short answer
The LLC is a state matter: you file Articles of Organization with the Illinois Secretary of State for $150, taking about 10 business days, or $250 online for 24-hour service. An annual report costs $75. Naperville has no general business license of the kind Chicago requires; it works through permits instead. Any business selling food or drink registers for the city's 1 percent food and beverage tax.
Steps, documents and official links
- Articles of Organization: filed with the Illinois Secretary of State for $150 (about 10 business days). Online 24-hour service is $250. A series LLC is $400, or $500 for 24-hour service. Expediting by mail or in person adds $100 and is only done at the Springfield and Chicago offices.
- Registered agent: required. It can be an individual who lives in Illinois or an entity authorized to act as one. The registered office must have an Illinois street address; a PO box on its own is not accepted. If you plan to use your Naperville home address, check that your lease allows it.
- Annual report: $75 a year, plus $50 to expedite. Filing late costs the company its good standing.
- Permits instead of a general license: the city's new business guide describes no general business license. Zoning comes first: a pre-application meeting with planning staff is held on Tuesdays from 8:30 to 9:30 a.m. ([email protected], 630-420-6694). Then you obtain the permits your line of work needs. The guide lists a liquor license, a tobacco license, a sign permit and Fire Department permits, and says a permit from the DuPage County or Will County Health Department may also be needed.
- Learn two permit names: a new business moving into an existing tenant space with no changes beyond finishes needs a business occupancy permit, and so does a change of business name or ownership. Interior or exterior changes need a tenant build-out permit. People mix these two up, and the wrong application costs weeks.
- Who to ask: the city's TED Business Group, 400 S. Eagle St., Naperville, IL 60540, 630-420-6100, weekdays 9 a.m. to 4 p.m.
- If you sell food or drink: in the city's own words all businesses submit a local tax registration form electronically through the Help Center, after which Finance issues a customer ID for the Resident Access portal. The rate is 1.0 percent citywide and 1.75 percent in the downtown area. Since January 1, 2026 drive-thru and carry-out businesses without on-premises dining are covered too. Returns and payment are due by the 20th of the month after collection, with a 2 percent discount for paying by then and a 5 percent penalty for being late. Attach the Illinois ST-1 or ST-2 form, or your own sales report.
- Assumed name (DBA): a sole proprietor or general partnership trading under a name other than the owners' own registers it with the clerk of the county where the business sits. LLCs and corporations do this with the state instead.
Assumed name: which county, and what it costs
| County | Where | Fee and conditions |
|---|---|---|
| DuPage (north of 87th Street) | DuPage County Clerk, 421 N. County Farm Road, Wheaton, IL 60187, weekdays 8 a.m. to 4:30 p.m. | $10. A photo ID showing your current address; then publication in a local newspaper for three consecutive weeks, with proof filed within 50 days or the registration is void. By mail too, with notarized signatures and a check or money order to P.O. Box 1028 |
| Will (south of 87th Street) | Will County Clerk, 302 N. Chicago St., Joliet, IL 60432 | $10, with publication in a Will County newspaper within 15 days. We read both of those from the text of the Clerk's page in search results, because the page itself would not open, so call the Clerk to confirm before you file |
| Item | Where | Cost |
|---|---|---|
| Articles of Organization (LLC) | Secretary of State | $150 (about 10 business days) |
| Articles of Organization, 24-hour | Secretary of State (online) | $250 |
| Series LLC | Secretary of State | $400 ($500 for 24-hour) |
| Annual report | Secretary of State | $75 (expedite +$50) |
| Food and beverage tax registration | Naperville Finance, through the Help Center | Registration form; the tax is 1.0 percent (1.75 percent downtown), due by the 20th |
| Sole proprietor assumed name | DuPage or Will County Clerk | $10 plus newspaper publication |
The city's own pages describe no general business privilege license. We are not claiming there is none; we are saying we did not find one. If your line of work falls outside the permits listed, call 630-420-6100. Illinois allows an LLC with foreign members; there is no requirement that members be U.S. citizens or Illinois residents. The statewide detail is in our Illinois guide.
19 · Public benefits
Can immigrants in Naperville get SNAP or Medicaid, and does it affect a green card?
Short answer
You apply through the state system: the ABE portal or a local IDHS office for SNAP and Medicaid. Naperville has its own IDHS office, on Park Street. Federal law narrowed both programs, SNAP from July 4, 2025 and Medicaid from October 1, 2026. Illinois closed its health program for undocumented adults, HBIA, on July 1, 2025. Separately, benefits received on or after September 18, 2026 can be weighed in a green card case.
Steps, documents and official links
- Where to apply: SNAP, Medicaid and cash assistance go through ABE (Application for Benefits Eligibility) or a local IDHS office. The ABE Call Center is 1-800-843-6154. The IDHS Family Community Resource Center is inside Naperville at 1717 Park St., Suite 105, Naperville, IL 60563, phone 630-328-1000, TTY 866-322-3092. In most guides in this series this errand means a drive to the county seat; here you do not leave town. Every noncitizen applicant's status is checked on the first application and at each renewal.
- SNAP: the federal law that took effect on July 4, 2025 narrowed SNAP for noncitizens. Broadly, green card holders (after the five-year wait or with an exception), Cuban and Haitian entrants and citizens of the COFA countries remain eligible; refugees, asylees and some humanitarian categories lost it. Have your own situation checked before you apply.
- Medicaid from October 1, 2026: the same law removed refugees, asylees, humanitarian parolees and survivors of domestic violence and trafficking from full Medicaid, leaving them emergency Medicaid only. Green card holders who have completed or are exempt from the five-year wait are generally still covered. HFS sent notices to the people affected in July, August and September 2026; do not leave that letter unanswered. HFS states plainly that the change is required by federal law and was not the state's decision.
- The state's own programs: HBIA, the state-funded program for immigrant adults aged 42 to 64, closed on July 1, 2025. HBIS for people 65 and over continues, but the HFS page says new applications are paused. So Illinois does not currently run a health program open to undocumented adults.
- If you are uninsured, 87th Street matters again. On the DuPage side, look at Access DuPage: it enrolls uninsured adults 19 and over who do not qualify for Medicaid, Medicare or marketplace coverage, with income at or below 250 percent of the federal poverty level, after 30 days living in DuPage County. Its own page says "all immigration statuses are welcome" and that none of its programs fall under public charge. Enrollment is free; the care is not. Primary care copayments run about $15, specialty $5 to $15 and prescriptions $10 to $20. Phone 630-510-8720. A Naperville address on the Will County side does not qualify, because the condition is county residency. On that side the alternative is the Will County Community Health Center (501 Ella Ave., Joliet, 815-727-8670); we could not read its sliding-fee scale on its own page, so call and ask.
- Hospital discounts: Edward Hospital in town has a financial assistance policy that gives free care to patients at or below 200 percent of the federal poverty level, with discounts above that. The detail is in the health section, and free or sliding-fee clinics are in the free clinics section.
- Children and pregnancy: children under 19 can get All Kids coverage regardless of immigration status, and pregnant people get Moms & Babies coverage during pregnancy and for 12 months after birth. HFS says All Kids does not create a public charge problem except for long-term institutional care, and that it does not report undocumented children. The All Kids unit is 1-877-805-5312.
- Buying insurance: Illinois runs its own marketplace. Get Covered Illinois open enrollment runs November 1, 2026 to January 15, 2027, with a help line on 1-866-311-1119. From January 1, 2027 premium tax credits are limited to green card holders, Cuban and Haitian entrants and COFA citizens.
- The new public charge rule: for green card applications filed on or after September 18, 2026, an officer may consider means-tested benefits received after that date, SNAP, Medicaid and housing assistance included. For anything received earlier, only cash assistance and long-term care count. Benefits a family member receives in their own name, your child for example, generally do not count. Humanitarian categories such as asylum and refugee status, T and U visas, VAWA and TPS are exempt.
- Free advice: the ICIRR family support hotline is 1-855-435-7693.
20 · Address change
I moved to Naperville. Do I have to report my new address to USCIS?
Short answer
As a general rule, most people who are not U.S. citizens, green card holders included, must report a new address to USCIS within 10 days of moving. The easiest way is the change of address screen in your USCIS online account; the paper Form AR-11 is free too. If you have a case in immigration court, you also file Form EOIR-33 within 5 days. Moving from Chicago to Naperville, or to another apartment in town, still counts.
Steps, documents and official links
- Sign in to your USCIS account and open the Change of Address screen. Reporting online satisfies the legal requirement, so you do not also need to mail a paper AR-11.
- List the receipt number of every pending application. Otherwise notices can still go to the old address.
- Tell USPS separately. A post office change of address does not update USCIS records, and USPS does not forward USCIS mail.
- If you have a court case, file Form EOIR-33/IC within 5 days. The court changes an address only with that form.
- If you report to ICE (for example because you have scheduled check-ins), update your address through the ICE Portal as well. ICE asks for the update within 5 business days of the move.
A and G visa holders and visitors who entered under the Visa Waiver Program are exempt from the USCIS reporting requirement.
Does moving within Naperville count?
Yes, and in Naperville a move inside the city can change more than the federal filing. The rule turns on your address changing, not on crossing a state line, so a different unit in the same complex starts the 10-day clock. On top of that, in the city's own words the part north of 87th Street is in DuPage County and the part south of it is in Will County. So moving from the north side of town to the south changes which court can summon you for jury duty, which clerk issues your marriage and birth records, and whether county programs such as Access DuPage are open to you. None of that touches your immigration file directly, but all of it belongs on your moving list.
21 · USCIS
Is there a USCIS office in Naperville, and where do I go for biometrics?
Short answer
The USCIS Application Support Center where fingerprints and photos are taken is inside the city, at 888 South Route 59, Suite 124, Naperville, IL 60540, open weekdays 8 a.m. to 4 p.m. and closed at weekends. Readers of most guides in this series drive an hour for this; here it is at the southwest edge of town. But your Form I-797C notice, not your home address, decides which center you attend. Green card and citizenship interviews are held at the Chicago Field Office.
Steps, documents and official links
The center in town: 888 S. Route 59
- Address and hours: USCIS Application Support Center, 888 South Route 59, Suite 124, Naperville, IL 60540. Weekdays 8 a.m. to 4 p.m., closed Saturday and Sunday. Military personnel are served without an appointment, weekdays 9 a.m. to 3 p.m. USCIS says it reschedules appointments automatically if a center closes for weather or a building problem, so check the office closings page before you leave.
- Know where it actually is: the center is not downtown. It sits in the retail area around Route 59 and Fort Hill Drive, in the southwest corner of the city next to Aurora, about 3.5 miles and a 9 minute drive from downtown Naperville. It is roughly 1.2 miles in a straight line from Metra's Route 59 station, but we did not research a bus or walking link for that gap, so plan the last stretch if you are coming by train.
- Being close decides nothing, and this is the point that matters: Illinois has four support centers, in Burbank, Norridge, Naperville and Waukegan, and you do not choose between them. Your biometrics notice names one center, one date and one time. A Naperville address does not mean your notice will say Naperville, and someone living in Chicago can be sent here instead. Go where the notice says, with the notice and photo ID. If it says Waukegan or Burbank that is not a mistake, and turning up here because it is nearer means missing the appointment.
| Support center | Where | From Naperville |
|---|---|---|
| Naperville | 888 S. Route 59, Suite 124 (southwest edge of the city) | About 3.5 miles from downtown, a 9 minute drive |
| Burbank (listed by USCIS as Chicago South) | Southwest suburbs, Cook County | Considerably farther, toward Chicago |
| Norridge | Northwest Cook County | Considerably farther, toward O'Hare |
| Waukegan | Lake County, to the north | The farthest of the four |
We do not print the street addresses of the other three, or exact distances from Naperville, because the only address that governs your appointment is the one on the I-797C notice and centers do move. All four are open weekdays 8 a.m. to 4 p.m.
Where does the interview happen?
- Chicago Field Office: green card and citizenship interviews happen there, and it covers both sides of Naperville. There are no walk-ins, and forms are not mailed to it. The USCIS page for this office is currently broken, so we do not print its address or hours here: the address, floor and time on your appointment notice govern. Do not travel on the strength of an address you found on a forum.
- Chicago Asylum Office: 181 W. Madison Street, Suite 3000, Chicago, IL 60602. Phone 312-849-5201, e-mail [email protected]. Weekdays 8 a.m. to 4 p.m., by appointment only. Since April 20, 2026 the office no longer provides in-person information services; call the Contact Center on 800-375-5283 instead.
- No field office in Naperville: the city has the biometrics center and nothing else. An interview means a trip into Chicago, on the same train journey described in the consulate section.
- Rescheduling: if you need to move the appointment, request it through your USCIS online account at least 12 hours before the slot.
- Appointments and questions: USCIS Contact Center 800-375-5283, or request an appointment online. Appointments are free. Track a case at uscis.gov/casestatus.
- Processing times: on the USCIS processing times page, pick your form, category and "Chicago IL" as the office. The figures update monthly.
- What to bring: we list what to take to a biometrics appointment in our article on the fingerprint appointment. Never go to a center without the notice.
- Attorneys at interviews: since May 18, 2026, attorneys can no longer appear remotely at field office interviews except in limited cases. If your attorney will attend, they must come in person with you.
We set out how the offices are spread across the state in our Illinois guide.
22 · Court
I live in Naperville. Where is my immigration court, and how do I check my case?
Short answer
The only immigration court in Illinois is the Chicago Immigration Court, at 55 E. Monroe Street, Suite 1500, Chicago, IL 60603, phone 312-220-0965, with a second entrance on E. Adams Street. It moved from its old address on West Van Buren, so older paperwork may show the wrong place. Public and filing hours are weekdays 8 a.m. to 4 p.m. Check your case with your A number on ACIS or on 1-800-898-7180.
Steps, documents and official links
| Office | Address | Phone |
|---|---|---|
| Chicago Immigration Court | 55 E. Monroe Street, Suite 1500, Chicago, IL 60603 (second entrance on E. Adams Street) | 312-220-0965 |
| ICE ERO Chicago Field Office | 101 W. Ida B. Wells Drive, Suite 4000, Chicago, IL 60605 | (872) 351-3990 |
| CBP Deferred Inspection | O'Hare International Airport, Terminal 5, lower level, opposite carousel 12, 10000 Bessie Coleman Drive, Chicago, IL 60666 | [email protected] |
- The address changed, and old paperwork can mislead you: the court is now at 55 E. Monroe Street. If a notice you received before 2026, a sample filing or a page you found online says 525 W. Van Buren, that address is out of date, and going to the wrong building on a hearing morning means missing the hearing. Confirm on EOIR's court page, but your own hearing notice is what controls.
- Getting there from Naperville: you do not have to sit on the Eisenhower on a hearing morning. From the Naperville station (105 E. 4th Ave.) the Metra BNSF line reaches Union Station in about 64 minutes on all-stops trains, or 39 to 43 minutes on a weekday peak express. One way is $6.75 and a Day Pass is $13.50. From Union Station it is about 1.5 miles to 55 E. Monroe: half an hour on foot, or a short taxi or rideshare. Station parking is $3 a day, paid by license plate, with no permits or monthly waiting list.
- Getting in: there is security screening on every visit, so arrive early. The CTA Adams/Wabash station is a short walk and is served by most Loop lines; if you do drive, the Adams & Wabash Self-Park is nearby at 17 E. Adams. E-mail [email protected].
- Internet-based hearings: some hearings are held over Webex. Your notice says whether yours is in person or online.
- Checking online: ACIS needs only your A number (A plus 8 or 9 digits). The hearing notice is still the official record; the system can be slow to show new dates.
- ICE: the Chicago field office covers Illinois, Indiana, Wisconsin, Missouri, Kentucky and Kansas. Check-ins are scheduled through ICE's own systems. If you have a check-in obligation, speak with your attorney before you go, and do not go alone.
Where do I find my I-94, and what if it is wrong?
You can download the I-94 for your most recent entry from CBP's website. Mistakes made at entry, such as the wrong visa class, a misspelled name or the wrong period of stay, are corrected by CBP Deferred Inspection. The office for the Chicago area is on the lower level of Terminal 5 at O'Hare, opposite carousel 12, roughly 25 to 30 miles from Naperville and a little over half an hour when the roads are clear. It is open weekdays 8 a.m. to 4 p.m. Correction requests can also go to [email protected]. The office only fixes errors made at the time of entry.
23 · Voting and jury duty
I'm not a citizen. Can I register to vote in Naperville, and what if I get a jury summons?
Short answer
Registering and voting are for U.S. citizens only, green card holders included. A jury summons is a different matter. Illinois jury lists add holders of a driver's license, a state ID and a disability ID, and even people who claimed unemployment insurance, to the registered voters. Because Naperville sits in two counties, the summons comes from Wheaton on the north side (DuPage, 18th Judicial Circuit) and from Joliet on the south side (Will, 12th Judicial Circuit), and the two courts treat it differently. Do not ignore the letter.
Steps, documents and official links
- The jury list is more than the voter roll: Illinois law puts holders of an Illinois driver's license, an Illinois Identification Card or a Person with a Disability ID card, and people who claimed unemployment insurance, into the list alongside registered voters (705 ILCS 310/2 and 705 ILCS 305/1). The DuPage jury office says the same about its own process: names are drawn at random by computer from a combined list made of the election commission's registered voters, the Secretary of State's driver's license, state ID and disability ID records, and people who received unemployment benefits in the past 12 months. Will County draws from a similar combined list. So a noncitizen who never registered to vote can surface through the license file, and a summons is not evidence that somebody made a mistake.
- Which court summons you: look at 87th Street. In the city's own words, the part of Naperville north of 87th Street is in DuPage County and the part south of it is in Will County. The summons follows the county of the address on your records.
| DuPage side (north of 87th Street) | Will side (south of it) | |
|---|---|---|
| Court | 18th Judicial Circuit, Office of the Jury Commission, 505 North County Farm Road, Wheaton, IL 60187; 630-407-8785, weekdays 8 a.m. to 4:30 p.m.; [email protected] | 12th Judicial Circuit, Will County Jury Commission, 14 W. Jefferson Street, Room 201, Joliet, IL 60432; 815-727-8612, weekdays 8:30 a.m. to 4:30 p.m. |
| Where you report | The DuPage County Judicial Center; parking is free in the garage at 509 N. County Farm Rd and in the east lot | The Will County Courthouse, 100 W. Jefferson St., Joliet, Room 102 on the first floor; reporting line 815-727-8930 or 888-505-8938 |
| Length of service | One day or one trial (an average trial is 2 to 3 days); a grand juror sits one day a week for about 13 days; you can be called once every 12 months | One week or the length of a trial, whichever is longer; summoned jurors check the call-in system daily |
| Pay | $10 the first day, $15 each later day, plus mileage | $10 a day plus $0.30 a mile for the round trip, measured by GPS |
| If you are not a citizen | Return the form in the summons asking to be excused, with verification of non-citizenship; the court names a green card, a visa, a passport and a consular ID | In the court's own words, the law automatically disqualifies residents who are not citizens; answer on the form and note it in the remarks. The court lists no documents |
- The requirement is the same on both sides: citizenship. Both courts seat jurors who are at least 18, live in that county and are U.S. citizens. DuPage adds being able to understand English, and Will may excuse someone who cannot read or understand it. Saying you are not a citizen is what excuses you; it is not what creates a problem.
- On the Will side a questionnaire may come first: Will County sometimes sends a Juror Qualification Questionnaire before any summons. It is not a summons, but you must complete and return it within 10 days, and the court says not to ask to be excused by telephone.
- Never throw the letter away: both courts say that failing to appear can bring contempt and fines, and both allow one postponement. If the summons came from another court, the federal court for instance, the instruction and the number are printed on it, so follow those.
- If the address is in the other county: the DuPage jury office says itself that it occasionally summons someone who does not live in DuPage County, and asks you to send the form back saying the address is correct but not in DuPage. Use that box if you have moved, or moved across 87th Street.
- A license is not voting eligibility: since July 1, 2024 Illinois issues a four-year standard license to applicants without an SSN, marked "Federal Limits Apply". It is an identity and driving document and has nothing to do with voter eligibility.
- Watch the REAL ID application: an application for a license or ID that meets REAL ID requirements also serves as a voter registration application. If you do not want the registration you have to tick the box declining it, and no reason is needed; if you leave it unticked, your signature attests under penalty of perjury that you meet the voter qualifications. The Secretary of State checks the identity documents you handed over, and if they show the applicant is not qualified the application is marked incomplete and no registration is sent (10 ILCS 5/1A-16.1). A standard license applied for without an SSN is left out of that dual-purpose process altogether.
- What to do at the counter: at the license counter on Diehl Road, read the voter registration part of the form. If you are not a citizen, do not sign that part and do not tick its box; tick the decline box if there is one. The same goes for volunteers handing out forms door to door or at library and school events: do not take one and do not fill it in.
- The penalty is heavy: a false statement in an affidavit, certificate or sworn declaration required by the Election Code is perjury in Illinois, a Class 3 felony (10 ILCS 5/29-10). Registering or voting without citizenship can also have serious immigration consequences (USCIS Policy Manual). As the State Board of Elections puts it, automatic registration does not allow noncitizens to be registered automatically.
- Scams: courts do not ask for your SSN by phone or email, and never ask for a fine or a bail payment over the phone. If you get a call like that, hang up and call the court yourself on the official number printed on the letter.
Recently naturalized? You register online through the Illinois State Board of Elections; the office that keeps your record is in Wheaton if you live north of 87th Street and in Joliet if you live south of it. Online registration usually asks for an Illinois driver's license or state ID and the last four digits of your SSN. Check the deadlines weeks before an election.
24 · New citizens
I just became a citizen. How do I get a U.S. passport in Naperville?
Short answer
A first U.S. passport is applied for in person on Form DS-11, at an acceptance facility, with your original proof of citizenship. In Naperville that is Naperville Township, downtown at 139 Water Street, by appointment on 630-388-4410. An adult book costs $130 plus a $35 acceptance fee. For travel within 14 days you go to the Chicago Passport Agency, by appointment only.
Steps, documents and official links
- The acceptance facility downtown: Naperville Township, Supervisor's Office, 139 Water St., 1st floor, Naperville, IL 60540. Passport applications (DS-11) are taken by appointment only; the appointment line is 630-388-4410 and the Township's general line is 630-355-2786. The office is open weekdays 8:30 a.m. to 4:30 p.m., but nothing is done without an appointment. Sign the form in front of the agent, not before.
- What to bring: your original certified birth certificate, naturalization certificate, or a passport issued in the last 15 years that has expired; a valid photo ID; and two identical passport photos. The Township sells photos on site, two for $10.
- Two separate payments: the State Department fee is paid by personal check, money order or cashier's check made out to the U.S. Department of State, and the Township's own fee in cash or by personal check to Naperville Township. A card in your pocket is not enough, so bring your checkbook.
- If you live on the Will side: the DuPage Township office at 241 Canterbury Lane, Bolingbrook, 630-759-1317, also takes first-time passport applications, by appointment only between 9 a.m. and 3 p.m. Its processing fee is $35 in cash, with the State Department fee by check or money order.
- The post office: a Naperville post office also offers passport appointments, listed as weekdays 9 a.m. to 4 p.m. and Saturday 9 to noon, at an address shown as 1750 W. Ogden Ave. We could not read all of that on the USPS location page itself, so confirm the address and hours on the USPS passport appointment finder or the State Department facility locator.
- The county clerk and the library: we saw no passport desk on the DuPage County Clerk's page and found no passport service on Naperville Public Library's pages. If you were planning on either for this, call first.
- Urgent travel: Chicago Passport Agency, 101 Ida B. Wells Drive, 9th Floor, Chicago, IL 60605. Monday, Tuesday, Wednesday and Friday 8 a.m. to 3 p.m.; Thursday 10 a.m. to 3 p.m. Closed on weekends and federal holidays. Appointment only, with proof of travel within 14 days or of a foreign visa needed within 28 days. Appointments are free at passportappointment.travel.state.gov, for up to seven people in one household. If you have already applied, call 877-487-2778. Third-party sites that charge to book an appointment are scams.
- Renewing online: eligible adults renew only at opr.travel.state.gov. Acceptance facilities do not handle renewals, only new applications (DS-11).
| Fee | State Department | Acceptance fee |
|---|---|---|
| Adult passport book | $130 | $35 |
| Book for a child under 16 | $100 | $35 |
| Expedite | +$60 | - |
Not sure about a step?
Ask before you do something that touches your immigration status
Applying for a benefit, changing your address, registering to vote or answering a jury summons can all show up in your file. You can speak with Attorney Asim Clinch, a Turkish-speaking immigration attorney serving clients in Naperville, in English or Turkish.
25 · Things to do
What are the places to visit in Naperville?
Short answer
Downtown is where the sightseeing is: the Riverwalk along the river, the 72-bell Millennium Carillon in Moser Tower and two museums all within walking distance. Naper Settlement is free if you can prove you live in Naperville, and in the winter season it opens Tuesday to Friday, 10 a.m. to 4 p.m. The trails in the city's two forest preserves are free too. Chicago's museums are about 64 minutes away on the BNSF train.
Steps, documents and official links
| Place | Where | What it is | Admission |
|---|---|---|---|
| Naperville Riverwalk | Riverwalk Park, 500 Jackson Ave., through downtown | A riverside park through the middle of town: trails, playgrounds, picnic shelters, fishing, paddleboats, sand volleyball, ice rinks, ponds, horseshoe pits and sled hills. Bikes, skateboards, scooters and other wheeled vehicles, e-bikes included, are not allowed. Dogs on a leash are welcome, and feeding the ducks and geese is not. The free "A Walk in Sindt Woods" phone tour runs about a third of a mile, for ages 11 and over, with parking on Sindt Court | Free |
| Millennium Carillon, Moser Tower | 443 Aurora Ave., at the Rotary Hill end of the Riverwalk | A 16-story tower with a 72-bell carillon. The guided tour climbs 253 steps, with an elevator to the Gallery Level for anyone who cannot, and on a clear day you can see the Chicago skyline. We could not read the tour days, hours or fee on the tower's page, so call the Park District | Tour fee to be confirmed |
| Naper Settlement | 523 S. Webster St., 630-420-6010 | A 13-acre outdoor history museum. General admission is free for Naperville residents, with proof of residency; the page says every adult in the party must show it. October to April hours are Tuesday to Friday 10 a.m. to 4 p.m., closed Saturday, Sunday and Monday. For non-residents it is $6 adult, $5 for 62 and over, $4 for ages 4 to 12 and $5 for a veteran with ID; visitors with an EBT or WIC card pay $1 each and active military and their families are free. From November 1 to April 30 most building interiors close, while the Pre-Emption House, the Birck Family Innovation Gateway, the timed Martin Mitchell Mansion tours on the half hour from 10:30 to 3:30 and the Thresher Experience stay open | Free for Naperville residents |
| DuPage Children's Museum | 301 N. Washington St., 630-637-8000 | A children's museum downtown. Admission is $22 for children and adults, $21 for seniors and free under 1, with $1 off per ticket online. Hours are Monday to Wednesday 9 a.m. to 4 p.m., Thursday 9 to 8, Friday 9 to 4 and Saturday and Sunday 9 to 5; on Saturday, October 31 it is open 9 to 3. Families on WIC, SNAP, TANF, Access DuPage, Medicaid or All Kids, Section 8 or a childcare subsidy pay $5 per person for up to four admissions under Museums for All, with proof shown at the front desk; need-based memberships are $35 or $125 | Ticketed ($5 Thursday evenings in October) |
| 5th Avenue farmers market | Fifth Avenue Station, 200 E. 5th Ave. | The market's own page gives Saturdays 7 a.m. to noon, June through October. A tourism listing puts the last October Saturdays on the 10th, 17th, 24th and 31st and says entry is free; we could not confirm those dates on the market's own page, so check before you set out | Free entry |
| Greene Valley Forest Preserve | In Naperville, run by the Forest Preserve District of DuPage County | 1,388 acres with 13.8 miles of marked trails, more than three quarters of them open to hikers, cyclists, horseback riders and cross-country skiers. The 190-foot scenic overlook opens Saturdays and Sundays from May through October, from an hour after sunrise until 6 p.m., and closes without notice for landfill-gas maintenance. Leashed dogs are welcome; the fenced off-leash area needs a District dog permit. The grounds open an hour after sunrise and close an hour after sunset | Free |
| Springbrook Prairie | In Naperville, Forest Preserve District of DuPage County | 7 miles of trails including the nationally designated Springbrook Prairie Regional Trail, plus 2 miles of narrow mowed trail east of Plainfield-Naperville Road where bikes are not allowed and sections can close in the bird breeding season | Free |
| The Morton Arboretum | Lisle, about 6 miles from downtown, a 13 minute drive | 1,700 acres of trees, open 365 days a year from 9 a.m. to sunset, with last entry an hour before; the Children's Garden is open daily 10 to 5. The ticket price varies by day and weather, and is $2 less online. DuPage County residents get 33 percent off on Wednesdays; EBT, LINK or WIC cardholders pay $1 per ticket online; children 3 and under, active-duty military and their families are free. Admission is free on Thanksgiving Day and Christmas Day | Ticketed, with discount days |
| Centennial Beach | 500 Jackson Ave. | Swimming in a historic stone quarry that opened in 1932: zero-depth entry down to 15 feet, water-play features, a slide at the shallow end and a sand play area. Daily admission is $8 for youth residents and $15 for non-residents, $10 for adult residents and $17 for non-residents, and after 5 p.m. $5 for residents and $9 for non-residents. No refunds for weather, and entry is first come, first served. The season dates are not on the pages; in the off season call 630-848-5000 | Ticketed, summer only |
| Chicago and the rest of the state | About 64 minutes on Metra BNSF | From the Naperville or Route 59 station to Union Station it is $6.75 one way, $13.50 for a Day Pass and $7 for a Saturday, Sunday or holiday Day Pass, good systemwide. The museums' free days for Illinois residents are in our Illinois guide | Train fare; museums free on many days |
What is free and what is ticketed?
The Riverwalk, both forest preserves, entry to the farmers market, the Park District trails and the library are free. If you live in Naperville, so is Naper Settlement, which costs a few hundred dollars a year for a family, as long as you bring proof of residency. Ticketed: the DuPage Children's Museum, the Morton Arboretum, Centennial Beach and the carillon tour.
The DuPage discount is not the same on both sides of town
The north of Naperville is in DuPage County and the south is in Will County. The Morton Arboretum's Wednesday discount belongs to DuPage County residents, not to Naperville residents, so a Naperville address south of 87th Street does not qualify for it. Naper Settlement's free admission, by contrast, follows the city limits rather than the county, so both sides of town have the same right there. Reading which condition applies before you reach the gate is worth a hundred dollars to a family.
No bikes on the Riverwalk
This is the mistake visitors make most. The Riverwalk's own rule covers bicycles, skateboards, scooters and e-bikes, so a ride along the river with your child's bike is not an option. The Park District's 70-plus miles of trails, on the other hand, are open to bikes, skateboards and scooters, and Class 1 and 2 e-bikes are allowed on Park District trails. Most of the trails in Greene Valley and Springbrook Prairie take bikes too. So if you are planning a day on wheels, start at the preserves rather than downtown.
For train fares and station parking, see the public transit section.
26 · Free and family-friendly
What are free things to do in Naperville, and where can I go with kids?
Short answer
The Riverwalk playgrounds, the trails in both forest preserves, the library and, for Naperville residents, Naper Settlement are all free. The Park District runs three free family events this fall: the pumpkin race on October 24, Halloween Happening for children 10 and under on October 25, and the Pumpkin Smash on November 7. The children's museum is $5 per person on October Thursday evenings. Chicago's museums are free for Illinois residents on set days.
Steps, documents and official links
Free all year
- The Riverwalk: Riverwalk Park, 500 Jackson Ave. Playgrounds, picnic shelters, ponds, sand volleyball, horseshoe pits and sled hills along the river, with restrooms on a seasonal schedule. Nothing on wheels is allowed, e-bikes included, so leave the bike at home. Dogs on a leash are welcome. It is the easiest address in town for a weekend morning with small children.
- Greene Valley and Springbrook Prairie: both are inside the city and belong to the Forest Preserve District of DuPage County. There is no entry fee: the District says property taxes pay for its trails, parking and restrooms and that it charges user fees only for special facilities, and it gives qualifying DuPage residents one free special-facility permit. Greene Valley has 13.8 miles of trails and Springbrook Prairie 7. The grounds open an hour after sunrise and close an hour after sunset; the Greene Valley overlook is weekends only from May through October, until 6 p.m., and can close without notice for maintenance.
- Naper Settlement: 523 S. Webster St. General admission is free if you can prove you live in Naperville, and every adult in the party must show proof, so bring photo ID with your address. Winter hours are Tuesday to Friday 10 a.m. to 4 p.m., closed at weekends and on Mondays. Special events are ticketed separately, and they are in the box below.
- Knoch Knolls Park and Nature Center: 320 Knoch Knolls Rd. Through October the Park District runs free self-guided "Creepy Critters" activities during the Nature Center's open hours. We could not read those hours on the page, so call the Park District on 630-848-5000 before you go.
- The Park District trails: the city has more than 70 miles of trails open to walkers, runners, cyclists, skateboarders, scooter riders and inline skaters, and Class 1 and 2 e-bikes are allowed on Park District trails. The renovated playground at Knoch Park opened on September 24, 2026.
- The library: Naperville Public Library has three locations, all free to enter, with children's areas, free internet and regular programs. For getting a card, see the city services section.
- The farmers market: entry to the 5th Avenue market is free, and the market's own page gives Saturdays 7 a.m. to noon from June through October.
If money is tight: the Park District fee assistance program
The Park District runs a Fee Assistance Program for Naperville residents experiencing financial hardship; its page says donations help provide summer camp, Centennial Beach memberships, preschool and senior exercise programs. The application is online, in English and Spanish. The eligibility rules are on the application rather than the page, and we saw no condition about immigration status but could not confirm that either way, so ask before you fill it in. The children's museum's Museums for All discount, $5 per person for up to four people, is open to families on WIC, SNAP, TANF, Access DuPage, Medicaid or All Kids and Section 8.
Chicago's museums, about an hour by train
- The free days: Lincoln Park Zoo is free 365 days a year, and Millennium Park and the Chicago Cultural Center charge nothing either. The Field Museum, Shedd Aquarium, the Art Institute, Griffin MSI and the Adler Planetarium are free for Illinois residents on set days. The full list of dates and the ID rules are in our Illinois guide.
- Proof of residency: adults bring an Illinois driver's license, a state ID, or a photo ID with an Illinois utility bill, lease or pay stub. A license marked "Federal Limits Apply" still shows your Illinois address, so it is accepted. A Naperville address is an Illinois address, so these discounts are yours on either side of town.
- What the train costs: $6.75 one way from the Naperville or Route 59 station, $13.50 for a Day Pass. The Saturday, Sunday and holiday Day Pass is $7 and good systemwide, and a weekend pass bought in the Ventra app is $10, which makes it the cheapest way for a family to reach a museum. Station parking is free in the evenings and at weekends and $3 a day on weekdays. Weekend trains run about hourly, so note your return before you leave.
27 · Turkish consulate
How do I get to the Turkish Consulate General from Naperville, and how do I book an appointment?
Short answer
The consulate is at 455 N. Cityfront Plaza Drive, Suite 2900 (NBC Tower, 29th floor), Chicago, IL 60611. Phone +1 312 263 0644, with an after-hours emergency line on +1 773 386 3213. In-person service is by appointment only, 9:30 a.m. to 12:00 noon, booked at konsolosluk.gov.tr. From Naperville it is a long but ordinary day trip: the Metra BNSF line reaches Union Station in about 64 minutes for $6.75 one way.
Steps, documents and official links
Most readers of this series buy a plane ticket to see a Turkish consulate. For someone in Seattle or Atlanta, renewing a passport means a flight, a day off work and often a night in a hotel. From Naperville the same errand is a day out: about an hour and four minutes on the train, plus a mile and a half at the other end on foot or by taxi. You leave in the morning and are home for dinner, with no flight involved. What that convenience does not do is make the appointment easier to get, which is the next point.
| Item | Details |
|---|---|
| Address | 455 N. Cityfront Plaza Dr., Suite 2900, Chicago, IL 60611 (NBC Tower, 29th floor) |
| Phone | +1 312 263 0644 |
| After-hours emergency | +1 773 386 3213 |
| Office hours | Weekdays 9:00 a.m. to 12:30 p.m. and 1:30 to 4:30 p.m. |
| In-person service | By appointment only, 9:30 a.m. to 12:00 noon |
| Phone enquiries | 2:00 to 4:00 p.m. |
| District | 13 states (Illinois, Indiana, Iowa, Kansas, Kentucky, Michigan, Minnesota, Missouri, Nebraska, North Dakota, Ohio, South Dakota, Wisconsin) |
Getting there from Naperville
- By train (the easier way): the Naperville station at 105 E. 4th Ave. is on Metra's BNSF line, in fare zone 4. To Union Station (zone 1) it is $6.75 one way, $13.50 for a Day Pass and $135 for a monthly pass, with reduced fares of $3.25 and $6.50. All-stops trains take 64 minutes; weekday peak expresses do it in 39 to 43 minutes. Midday weekday trains leave at :16 past the hour and the first train of the day is at 4:13 a.m. From Union Station it is about 1.5 miles northeast to NBC Tower, roughly half an hour on foot, and most people take a taxi or a rideshare for that last leg. Budget an hour and three quarters to two hours door to door. Station parking is $3 a day, paid by license plate, with no permits and no waiting list. The city's second station, Route 59, is in the same fare zone.
- By car: about 31 miles and 48 minutes from downtown with no traffic, or about 35 miles and 54 minutes from the Route 59 area. But your appointment falls between 9:30 a.m. and noon, which is exactly the morning rush, and I-88 and I-290 can run far longer than that at those hours. I-88 is a toll road, and downtown parking comes on top. For a first visit the train is the lower-risk choice.
- Timing: applications are taken only in the morning, so you need a morning train. For a 9:30 slot, take the 7:16 at the latest; an express later than that can work, but leave yourself margin on a first trip.
Being close does not make the appointment easier
The consular district covers thirteen states: Illinois, Indiana, Iowa, Kansas, Kentucky, Michigan, Minnesota, Missouri, Nebraska, North Dakota, Ohio, South Dakota and Wisconsin. People coming from Detroit, Minneapolis or Cincinnati share your calendar, and slots close weeks ahead. A short journey is not a short wait: open the booking screen the day you realize you need something, rather than in the last month of your passport. Canceled slots go back into the system, so checking on several consecutive days does pay off.
To book: konsolosluk.gov.tr → Randevu Al → Türk Vatandaşları İçin Konsolosluk İşlemleri → Chicago. The "Randevu Al" button on the consulate's own site opens the same national system, where you can also check or cancel an appointment. The 24/7 Consular Call Center is +90 312 292 29 29. E-mail [email protected], fax +1 312 263 1449.
Which service works how?
- Passport: in person only, by appointment, because fingerprints are taken.
- Turkish ID card: in person, by appointment.
- Birth and marriage registration: when you register a child born in Naperville, or a marriage made here, with the Turkish civil registry, use a certified long-form copy. Because the city straddles two counties, the record comes from the county where the event happened rather than the one you live in: the DuPage County Clerk in Wheaton or the Will County Clerk in Joliet. Then have it apostilled. The document detail is in the birth certificate and marriage sections.
- Power of attorney: issued at the consulate building only. If it is for a sale, an inheritance or a case in Türkiye, get the wording from your lawyer beforehand, because the appointment itself is short.
- Fees: these change by service and by year. Confirm the current schedule with the consulate or the call center before your appointment rather than relying on figures found online.
- Closures: the consulate is closed on U.S. federal holidays as well as Turkish public holidays. Its online announcements page is not kept current, so a relative traveling in from out of state should call the call center first.
- Military service (askerlik): men born in 2007, and anyone without a deferral, must complete their registration (yoklama) by December 31, 2026, through the consulate or e-Devlet. The paid military service option (dövizle askerlik) for July to December 2026 is the foreign-currency equivalent of 472,653.60 TL, collected in U.S. dollars at the Turkish central bank rate on the day of payment, plus a transfer fee; ask the consulate for the current amount. The figure changes on January 1, 2027, and late-December slots are the hardest to get. Conditions are a U.S. residence or work permit, at least 3 years (1,095 days) of work abroad excluding time spent in Türkiye, the MSB online training, and residence in the mission's district, which Naperville is. Applications are in person only. Dual citizens born in the U.S., or who came before 18 and naturalized, can defer until the end of age 35 once their U.S. citizenship is recorded in the Turkish civil registry; for multiple citizens there is no work condition, 3 years abroad is enough. F-1 students defer through the Education Attaché in the same building, [email protected], so one train ride can cover both errands.
PDF: Turkish Consulate General in Chicago: Services Guide 2026, a Day Trip from Naperville
28 · Apostille
How do I get an apostille on a Naperville document for use abroad?
Short answer
Illinois documents, including birth, marriage and divorce records, school papers and anything notarized by an Illinois notary, get their apostille from the Secretary of State's Index Department. The fee is only $2 per document, the cheapest in this series. The Chicago office does it while you wait, and by mail it takes 7 to 14 business days, so you do not have to go downtown at all.
Steps, documents and official links
- Get the original first. An apostille goes only on an original certified by the official who issued it, and because Naperville straddles two counties there is a detail that matters here: the record comes from the county where the event happened, not the one you live in. A certified birth record comes from the clerk of the county where the baby was born, the DuPage County Clerk in Wheaton or the Will County Clerk in Joliet, or from the Illinois Department of Public Health; a marriage record from the clerk of the county where the ceremony took place; a divorce record from the circuit clerk of the court that heard it. The detail is in the birth certificate and marriage sections.
- If notarization is needed: a private document such as a power of attorney, affidavit or declaration must be notarized by an Illinois notary. Illinois cannot certify the signature of an out-of-state official or notary. Do not take a document signed by a circuit clerk or a judge to a notary; it is already an official record.
- Apostille: Illinois Secretary of State, Index Department, 160 N. LaSalle Street, Suite 100, Chicago, IL 60601, phone 312-814-8218, weekdays 8 a.m. to 4:30 p.m. (the last half hour, 4:00 to 4:30, is document review only).
- Fee: $2 for each apostille or certificate, and every document needs its own. Pay with a single check or money order made out to the Illinois Secretary of State; ask the office about cash and cards.
| Route | How | Time |
|---|---|---|
| By mail (easiest from Naperville) | Application for Authentication form, the original documents and a self-addressed stamped envelope to Index Department, 160 N. LaSalle St., Suite 100, Chicago, IL 60601 | 7 to 14 business days |
| In person, Aurora (nearest counter) | 970 N. Lake St, Suite B, Aurora | While you wait |
| In person, Index Department | 160 N. LaSalle St., Suite 100, weekdays 8 a.m. to 4:30 p.m. | While you wait, first come first served |
| In person, Chicago Flagship | 125 W. Monroe St., Chicago, IL 60603, phone 312-814-5896 | While you wait |
| Other counters | Melrose Park (1903 N. Mannheim Rd), Lake Zurich (951 S. Rand Rd), Champaign and Springfield | While you wait |
- Without going downtown: if you are not in a hurry, mail is the sensible route from Naperville. If you are, the Aurora counter is in the city's western neighbor, a short drive from the Route 59 area. Call first to confirm that the office handles apostilles that day.
- The Illinois offices authenticate documents for foreign use only, which is exactly what a document bound for Türkiye needs.
- Federal documents: an FBI background check or a naturalization certificate is apostilled by the U.S. Department of State's Office of Authentications instead, on Form DS-4194, at $20 per document.
- Translation: an apostille does not translate the document. A sworn translation may still be needed where you use it.
29 · Time and flights
What is the time difference between Naperville and Türkiye, and is there a nonstop flight?
Short answer
Türkiye stays on UTC+3 all year, while Naperville is on Central Time with daylight saving. So Türkiye is 8 hours ahead until November 1, 2026, and 9 hours ahead from then to March 14, 2027. At 9 a.m. here it is 5 p.m. in Istanbul now, and 6 p.m. after November 1. Turkish Airlines flies nonstop from O'Hare (ORD) to Istanbul, and the airport is roughly 25 to 30 miles from Naperville.
Steps, documents and official links
- Getting to the airport: O'Hare is roughly 25 to 30 miles from Naperville, a little over half an hour when the roads are clear. Midway is farther, roughly 30 to 35 miles. We give round numbers because we found no official distance page. Most of the route runs on I-88 and I-290, and at peak hours that half hour can double, so leave early for an evening departure.
- No transit link to either airport: there is no direct train from Naperville to O'Hare or Midway. What you can do is take the Metra BNSF line to Union Station and then the CTA Blue Line to O'Hare, or the Orange Line to Midway. With checked bags that is two changes, which is why most families drive or book an airport shuttle. For a family with suitcases on a morning flight, the train is not realistically in the running.
- ORD to Istanbul: Turkish Airlines flies nonstop between O'Hare and Istanbul Airport (IST), averaging about 10 hours 40 minutes. We do not print a frequency here because it changes with the season: check the current schedule before you book. International departures are usually from Terminal 5, but check the airline's terminal a few days before the flight, because assignments move.
- U.S. clock changes: daylight saving time starts on the second Sunday of March and ends on the first Sunday of November: November 1, 2026 and March 14, 2027. Türkiye does not change its clocks, so the gap shifts twice a year on its own.
- Calling Türkiye: offices and banks there generally work 9 a.m. to 5 p.m., which is 1 a.m. to 9 a.m. here. To reach an office in Türkiye, aim for the early hours of your morning. The Chicago consulate's own phone enquiry hours are 2 to 4 p.m. local time, so that call fits inside a normal working day.
- Connecting options: when the nonstop is expensive or full, connections through Europe come up. Check whether the country you connect in needs a transit visa; that is not the same for a Turkish passport everywhere.





